The front desk woman "Monica" was so nice and understanding, need more people like her at the desk, very personable. They was going to put us on 2nd floor ocean view but she seen I was handicapped and gave us 7th floor. The view was astonishing, beautiful!!! What a kind and caring person she is!! Also they need a smoking area for people that do smoke, I don't smoke but some like to smoke when having a drink, I heard several people complain about this. Our stay there was very good and if I had to complain about anything it would be that it was hard getting my scooter in and out of the door as the door seal was to high. Other than that Holiday Inn was handicap assessable. My family had a great time.