Ratings based on 1,085 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
46% of guests recommend
2.9 Room cleanliness
3.4 Service & staff
3.0 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from US

On the beach Nice pool and Review of my week

Posted Nov 11, 2016
Pros: On the beach Nice jacuzzi, nice pool furniture
Cons: Drapes, linens,carpet, appliances kitchen dishes etc.
Location: Good location easy to get to anything you want to do
After booking this for 6 nights I had no choice but to stay as no refund. It was pitiful and the elevator did not even have correct floor markers on buttons and luggage cart had to be forced to even get it in. The rate should have been 1/2 what they are charging! Never again!
Comment from Hotel Management
Dec 3, 2016 by The Makai, Hotel Management
Thank you for your feedback on your recent stay with us.
2 out of 5
by A verified traveler from US

Posted Nov 3, 2016
The room was in bad condition, outside the garbage was full and smell bad, one of those was not breakfast available
Comment from Hotel Management
Dec 3, 2016 by The Makai, Hotel Management
Thank you for your feedback on your recent stay with us.
4 out of 5
by A verified traveler

Posted Oct 31, 2016
Friendly staff, the location to the beach is perfect,
Comment from Hotel Management
Nov 29, 2016 by The Makai, Hotel Management
Thank you for your feedback. We are glad to hear that you enjoyed your stay here at the Makai!
3 out of 5
by A verified traveler from mt pleasant. sc

Needs some updates

Posted Oct 25, 2016
Location: We like the location. You can walk to 6 restaurants.
I had a lot of trouble opening and closing the sliding glass door. They have a lot of other things going on so I will give them a pass on that. Second time I stayed there so I know what I am getting.
Comment from Hotel Management
Dec 3, 2016 by The Makai, Hotel Management
Thank you for your feedback on your recent stay with us.
3 out of 5
by A verified traveler from fl

Posted Oct 3, 2016
Too noisy. Toilet had flushing issues. Pillows more like throw pillows from a couch. Parking spaces were very close together. Breakfast bar was upstairs and not convenient for handicapped. Electric plug did not work. Great beach access, view, and patio chairs.
Comment from Hotel Management
Dec 3, 2016 by The Makai, Hotel Management
Thank you for your feedback on your recent stay with us.
5 out of 5
by A verified traveler

Posted Oct 3, 2016
It was really nice and the staff was awesome! The view was great, too!
Comment from Hotel Management
Nov 29, 2016 by The Makai, Hotel Management
Thank you for your feedback. We are glad to hear that you enjoyed your stay here at the Makai!
2 out of 5
by Cassandra

Posted Aug 29, 2016 on Hotels
Our room had standing water and wet towels on the floor the floor was muddy when I called the front desk she sent a housekeeper up who cleaned the entranceway only and did not remove the towels it took about three hours for the AC to cool down the room and there are no blackout curtains
5 out of 5
by Kristy L. from Florida

Very happy...

Posted Aug 28, 2016 on Hotels
I read numerous negative reviews prior to my stay at this hotel, but I am only happy with my personal experience. The hotel is older and needs cosmetic clean up, my beyond that it's a nice hotel. The room was clean, bed was comfortable and had 9 pillows (I was in heaven with that many), the shower was hands down the best around. The water pressure was awesome and the hot water was just that, hot!! The only issues my fiancé and I saw was the pool and parking. The pool was on the small side (but we did go for the beach) and the parking lot is small (they have three, but one is across the road). I have stayed in more expensive hotels and wasn't as impressed. Will be staying here again.
Comment from Hotel Management
Nov 29, 2016 by General Manager, Hotel Management
Thank you for your feedback. We are glad to hear that you enjoyed your stay here at the Makai!
4 out of 5
by Cindy from Georgia

Posted Aug 27, 2016 on Hotels
Comment from Hotel Management
Nov 29, 2016 by General Manager, Hotel Management
Thank you for your feedback. We are glad to hear that you enjoyed your stay here at the Makai!
4 out of 5
by A verified traveler

Posted Aug 27, 2016 on Hotels
Comment from Hotel Management
Nov 29, 2016 by General Manager, Hotel Management
Thank you for your feedback. We are glad to hear that you enjoyed your stay here at the Makai!