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Reviews of Sunrise Inn On The Beach

2 out of 5
Sunrise Inn On The Beach
1503 S Atlantic Ave, Daytona Beach, FL

Reviews

5.4
Rating 10 - Excellent. 42 out of 334 reviews" "
Rating 8 - Good. 68 out of 334 reviews" "
Rating 6 - Okay. 73 out of 334 reviews" "
Rating 4 - Poor. 55 out of 334 reviews" "
Rating 2 - Terrible. 96 out of 334 reviews" "

5.4/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

4.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Jeremiah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely do not recommend
We made our reservation in January. We showed up in June to find out our reservation has been cancelled, and they only tried to call us one time (left no voicemail, no email, nothing) and we were left with no hotel for the weekend. I understand things happen when you go under new management but I think it’s ridiculous that they didn’t even try to communicate a little more.
Stayed 3 nights in Jun 2020

8/10 Good

JimWilliams, Newark,De

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the perfect view. Room was nice and Property Manager was GREAT. We plan to return. BAD: Waiting for Hot Water.
Stayed 5 nights in Mar 2020

2/10 Terrible

Verified traveler

Stayed 3 nights in Jan 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Did not like. I will not do this again. Uncooperative. Would not return calls. After days of repetitive calling blocked my call. No help from Expedia. Have to handle it another way. Unprofessional all the way around this banana tree
Stayed 3 nights in Jan 2020

2/10 Terrible

ALLEN Kathy

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Nit what it looks like in the picture
It looked abandoned. There were only 3 people staying including us! All the bedrooms had the curtains open and as we walked by we saw that none of the beds were made. There is no one i. The office. Only when you check in and then I was told if I needed anything there was never anyone there that I would have to call a number that is posted on the door. Our room was clean but the ac was really loud.
Stayed 1 night in Jan 2020

8/10 Good

mel, illinois

Traveled with partner
Liked: Cleanliness, staff & service
Balcony outside our room to see the awesome view. In the middle of renovating so I understood some of the issues. Room had cold tile floor and sweated. Had to be careful when we walked. No coffee.
Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveler

Traveled with group, Traveled with partner, Traveled with family
The property was closed this hotel is out of business.
Stayed 1 night in Dec 2019

2/10 Terrible

Robert

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures on this site is not the hotel the hotel is disgusting front door had gaps open fir bugs to crawl in and out. Mold on walls and ceiling i cant get my deposit back yet one excuse aftet anothet do not stay there car alarm went off middle if night found what look like a home less man trying to get in my car. Beware and stay away
Stayed 1 night in Nov 2019

8/10 Good

Tlaria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay
Stayed 2 nights in Sep 2019

10/10 Excellent

Arol, Sanford fl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no coffee maker in the riom and the office was not open to get any. The parking lot was very difficult to get out of no way to turn around
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2019

2/10 Terrible

Kaylee

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely horrible
I do NOT recommend this hotel.. walked in the lobby to check in and the whole place smelt like weed, we had 3 children with us so that was the first red flag. The whole place looked a wreck from the outside and the people who previously checked in 10 minutes prior to us checking in were coming back down to leave and request their money back. I would believe every single horrible review about this place... and now the property manager is avoiding me and will not pay back the money we spent and we NEVER checked in. Told the front desk staff that it wasn’t a serious concern that it smelt like weed... absolutely mind blown.
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible place nasty not clean dirty wouldn’t recommend to anyone but staff nice
Stayed 1 night in Aug 2019
Response from Tiffany on Aug 28, 2019
Thank you for your feedback, we are not a dirty hotel. Very clean and nice staff. We are going trough renovations to improve our property which creates lots of dust.

4/10 Poor

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Tiffany on Aug 14, 2019
Thank you for your feedback, we are glad you enjoyed your stay

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Had a great stay overall. Staff was nice. Needs alil update. But over all id stay here again.
Stayed 3 nights in Jul 2019
Response from Tiffany on Aug 5, 2019
Thank you for your feedback, we are working hard to make improvements daily

4/10 Poor

Verified traveler

Stayed 3 nights in Jul 2019
Response from Tiffany on Aug 5, 2019
Thank you for your feedback

4/10 Poor

Verified traveler

Stayed 2 nights in Jul 2019
Response from Tiffany on Jul 17, 2019
Thank you for your feedback.

8/10 Good

Tara marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Tiffany on Jul 15, 2019
Thank you for your feedback, we are glad you enjoyed your stay

2/10 Terrible

Karen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not fit for man nor beast.
Hotels.com needs to understand that the photos and description for this hotel is grossly misleading. It was on the beach, however, the condition of the building rooms and the parking Was awful. The building looks as if it hasn’t been updated or taken care of in many many years. My husband and I actually left Florida early because of the hotel and came back to Missouri due to the conditions.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Decent for the price.
Friendly staff. Right on the beach. Which was very nice. There were more windows than I expected. A good location close to shopping and amusements. Housekeeping came by and replaced towels every day. You could tell its age though. But for the money it was definitely worth the stay.
Stayed 4 nights in Jul 2019
Response from Tiffany on Jul 9, 2019
Thank you for your feedback, we are glad you enjoyed your stay. :)

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
The front desk was supposed to send someone to fix the TV, which she never did. It wouldn't program the channel stations.
Stayed 1 night in Jul 2019
Response from Tiffany on Jul 2, 2019
Thank you for your feedback. We often get busy with this time of year, please stop back by the office and let us know what room and we will gladly take care of it

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2019
Response from Tiffany on Jul 2, 2019
Thank you for your feedback, we are glad you enjoyed your stay with us

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jun 2019
Response from Tiffany on Jul 1, 2019
Thank you for your feedback.

2/10 Terrible

Verified traveler

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was dirty door was dirty to the inside was dirty Nd old musty place bed sheets was dirty also they didn’t have elevator for my son who’s in wheel chair
Stayed 2 nights in Jun 2019
Response from Tiffany on Jul 1, 2019
Thank you for your feedback, the rooms are not dirty and you are correct we do not have an elevator. If asked we would have made arrangements for a first floor room.

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in Jun 2019
Response from Tiffany on Jun 28, 2019
Thank you for your feedback, we are glad you enjoyed your stay

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The property looks nothing like the pictures. I would not stay there again.
Stayed 1 night in Jun 2019
Response from T on Jun 19, 2019
Thank you for your feedback, property is as pictured because I took them personally

2/10 Terrible

Diane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Won’t Ever Go Back
My room was almost soggy. There is black mold growing on the ceiling, the door jam was almost completely rotted through & the sheets felt like they had just come out of the washer & weren’t put in the dryer. We left a day early, however, the manager was kind enough to refund my money for the second night.
Stayed 2 nights in Jun 2019
Response from Tiffany on Jun 19, 2019
Thank you for your review, I'm not sure what room you were in but thank you for bringing this to my attention. I can't fix what I don't know

10/10 Excellent

Angelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Tiffany on Jun 13, 2019
Thank you for your feedback, we are glad you enjoyed your stay :)

6/10 Okay

Kara

Disliked: Cleanliness, property conditions & facilities
Roaches
We had a albino German roach birth children on our table... Talkinging about scrabbling for your belongings to prevent hitchhiking I bout had a heart attack... What u expect for a cheap room on the beach tho..
Stayed 1 night in Jun 2019
Response from Tiffany on Jun 13, 2019
Thank you for your review. We are working hard to make improvements to our property

8/10 Good

Cody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Response from Tiffany on Jun 10, 2019
Thank you for your feedback

2/10 Terrible

troy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scary place
Stayed 1 night in Jun 2019
Response from Tiffany on Jun 10, 2019
Thank you for your feedback, even tough you didn't stay with us.

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not waste your money
Roaches in the bathroom, dirty uncleanliness, front desk clerk was unhelpful and unprofessional
Stayed 1 night in May 2019
Response from Tiffany on Jun 5, 2019
Thank you for your feedback, when asked how everything was guest had no complaints. I can not fix what I do not know. Thank you for bringing this to my attention

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jun 2019
Response from Tiffany on Jun 4, 2019
Thank you for your feedback

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Tiffany on Jun 3, 2019
Thank you for your feedback, we are glad you enjoyed your stay

6/10 Okay

jyh

Liked: Cleanliness
It was ok for 2 days.
We were supposed to get a room with Kitchenette but didn’t. We asked staff about it. We were told it was run out and to accommodate a room close to the beach. The room was small and no counter space to place anything.
Stayed 2 nights in May 2019
Response from Tiffany on Jun 3, 2019
Thank you for your feedback

8/10 Good

Shelly

Liked: Staff & service, property conditions & facilities, room comfort
Needs better parking access. Pleasantly surprised by upgraded interior. Pool was very nice easy access to beach will stay again
Stayed 2 nights in May 2019
Response from Tiffany on May 28, 2019
Thank you for your feedback, we are glad you enjoyed your stay :)

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nice view
The location was beautiful but the room had a bad smell, the floor felt dirty, and shower didn’t work at all. There were dead roaches under the sink in the kitchen. Thankfully the bed was comfortable. Overall you get what you pay for so I can’t complain. We still had a good time as a family.
Stayed 1 night in May 2019
Response from Tiffany on May 28, 2019
Thank you for your feedback, we are working hard daily to make improvements to our property

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019
Response from Tiffany on May 28, 2019
Thank you for your feedback

4/10 Poor

Eugene

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
room dirty no parking
Stayed 2 nights in May 2019
Response from Tiffany on May 23, 2019
Thank you for your feedback, we are working hard to make improvements to our property

6/10 Okay

Carole

Liked: Cleanliness, staff & service
No frills but very clean and friendly staff.
Stayed 2 nights in May 2019
Response from Tiffany on May 13, 2019
Thank you for your feedback

6/10 Okay

Verified traveler

Liked: Staff & service, amenities
Stayed 1 night in May 2019
Response from Tiffany on May 6, 2019
Thank you for your feedback

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2019
Response from Tiffany on May 6, 2019
Thank you for your feedback we are working hard to make improvements to our property

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property is very old but under renovation. Hopefully it will be a nice beach hotel when done.
Stayed 3 nights in Apr 2019
Response from Tiffany on May 6, 2019
Thank you for your feedback, we are working really hard to make improvements to our property

2/10 Terrible

THOMAS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting
Room was disgusting with no made beds, sticky furniture, no towels, inoperative TV, and cockroaches. An absolute pit
Stayed 1 night in May 2019
Response from Tiffany on May 6, 2019
Thank you fore your feedback, we are working hard to make improvements to our property

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiffany & her male co worker were very accomadating very customer friendly!! made us feel very welcome..
Stayed 4 nights in Apr 2019
Response from Tiffany on May 1, 2019
Thank you for your feedback, we are glad you enjoyed your stay :)

8/10 Good

Verified traveler

Stayed 1 night in Apr 2019
Response from Tiffany on May 1, 2019
Thank you for your feedback :)

4/10 Poor

Glenn

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Tiffany on Apr 26, 2019
Thank you for your feedback. We are glad you enjoyed your stay

4/10 Poor

Luis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Tiffany on Apr 23, 2019
Thank you for your feedback

6/10 Okay

Verified traveler

Good hotel but scary things happen sometimes
Room was great floor was a little dirty but we are at the beach and the parking was close and tight and the at night when we got there around 12 in the morning a guy yelling for help over and over made us not feel as safe
Stayed 2 nights in Apr 2019
Response from Tiffany on Apr 23, 2019
Thank you for your feedback. We are working hard to make improvements to our property