Terrace/patio

Reviews of Super Inn

2 out of 5
Super Inn
1515 S. Ridgewood Ave, Daytona Beach, FL

Reviews

7.0

Good

Rating 10 - Excellent. 24 out of 82 reviews" "
Rating 8 - Good. 20 out of 82 reviews" "
Rating 6 - Okay. 16 out of 82 reviews" "
Rating 4 - Poor. 11 out of 82 reviews" "
Rating 2 - Terrible. 11 out of 82 reviews" "

7.6/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

melody

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Amanda

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There was a smell or something in the room that made my husband very sick and the advertise it when you look up the hotel it says it's on the beach and it wasn't very disgusting
Stayed 1 night in Mar 2024

6/10 Okay

Jeffrey

Disliked: Cleanliness
Stayed 1 night in Aug 2023

10/10 Excellent

Nalin, Kissimmee

Liked: Cleanliness, staff & service, property conditions & facilities
It’s ok for the price
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for Rockville 2023. About 15 minutes from the speedway which was very close and convenient and cheaper than being right next to the speedway. The room was clean, definitely did not have bed bugs as other have stated and I checked good. Room was cleaned everyday, Sally was great. Nothing turned up missing - as others have stated. Air was cold for the heat we went through. Bed wasn’t comfortable but I also have a pillow top mattress that I’m used to soo. Desk was friendly.
Stayed 4 nights in May 2023
Response from Mike on Jun 16, 2023
Thanks thank you for staying with us. We hope to see you again.

6/10 Okay

DANIEL

Traveled with group
Other than the junkies tweaking out across the street, the pimps cycling up and down the road, and the bugs/lizards that keep creeping into the unit; it was a fairly adequate motel. Ample access to the interstate, and lighting to make sure whatever might happen is caught on CCTV.
Stayed 3 nights in May 2023

10/10 Excellent

Suzanne

Liked: Staff & service, amenities, property conditions & facilities
Clean, quiet, comfortable..
Stayed 3 nights in Apr 2023

10/10 Excellent

Tab

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well maintained. The rooms were very clean and the staff was very helpful.
Stayed 5 nights in Feb 2023

8/10 Good

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
This is a very clean, attractive motel in South Daytona. Fresh paint outside makes it an attractive property. Room was very clean. Only complaints were that there was a leak in the bathroom faucet around the fixture and the shower head put out a very strong flow. Also, lobby appears to be constantly locked, probably due to this being a somewhat high crime area. Had to check in with clerk at 3:00pm through glass window.

2/10 Terrible

Danny

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service
Stayed in room 109 for maybe 2 hours and got awaken by bug bites, further inspection there were bedbugs infesting the sheets. Serious bites and no help from owners nor staff. No refund for issues. And had a smile on their face when confronted
Stayed 1 night in Oct 2022

8/10 Good

Jose Reynaldo, North Woodmere

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very quiet and very well kept would definitely stay again
Stayed 1 night in Aug 2022

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2022
Response from p on Feb 27, 2022
Thanks for your Feedback

2/10 Terrible

Sarah

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is by far the worse place I’ve ever seen. Bed bugs everywhere. Moldy smell and all. Front desk guy was also so rude!
Stayed 1 night in Dec 2021
Response from steve on Jan 12, 2022
we sorry for that all situation but we don't have any bed bugs issue in our property. we are not able to help for this reservation. Thank you

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean. It has a lot of character. While I would not buy the place, I enjoyed sleeping here. The family running it are extremely friendly even when I checked in after midnight. I’d stay again.
Stayed 1 night in Dec 2021
Response from p on Feb 6, 2022
Thank you for your good feedback.

10/10 Excellent

ken

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, sufficient room, fridge, microwave. Just a few miles from the speedway.
Stayed 2 nights in Nov 2021

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean...
This motel is truly clean and they've remodeled the bathrooms. TV setup is great with many channel options. Staff was very polite and amiable. Like most hotels/motels no breakfast. :(
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 2 nights in Jul 2021
Response from Mike on Jul 31, 2021
Thank for stayer at superinn Daytona B each

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everthibg was great. Awesome Jamaican food across the stree
Stayed 1 night in May 2021
Response from mike on Jun 7, 2021
thank your for stayer we hope to see again have good day

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The hotel it self is nice. But our room smelt like pee and the carpets was wet beside in between the beds.
Stayed 1 night in Mar 2021
Response from mike on Mar 28, 2021
we are sorry about this issue we did not known about again we are very sorry

8/10 Good

TERESA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021
Response from Mike on Mar 20, 2021
Thank for stay at superinn Daytona Beach fl

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bike week trip
Service was excellent .....was able to very early check in for a nominal fee....was able to park my trailer on site....it is an older facility but well kept.....will definitely stay there again
Stayed 4 nights in Mar 2021
Response from Steve on Mar 12, 2021
Thank for review please come back and see us have good day sir

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2021
Response from Mike on Mar 20, 2021
Thank for stayer at superinnDaytonaBeachFL

8/10 Good

Tawanna, Gainesville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and the property was quiet. The owner or whomever we checked in with was not rude or unpleasant, but not very warm. Needless to say, our stay was good.
Stayed 1 night in May 2020
Response from mike on Jun 11, 2020
thank you stayer ay superinn daytona

2/10 Terrible

Toniann

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
The service was terrible the attitude of the owners was horrible they were very rude obnoxious they told me that they didn't care if I stayed there again or not
Stayed 1 night in May 2020
Response from MIKE on May 6, 2020
WE ARE SORRY IF YOU DID NOTPLACE TO STAYER

8/10 Good

Verified traveler

Stayed 2 nights in Feb 2020
Response from MIKE on Feb 29, 2020
THANK YOU FOR STAYERAT SUPERINN AND SEE AGAIN

6/10 Okay

pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PISSED OFF
Stayed 3 nights in Feb 2020
Response from MIKE on Feb 29, 2020
THANK YOU FOR STAYER AT SUPERINN AND HAVE GOOD DAY

6/10 Okay

Dave, Wesr bend WI

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Rooms very clean but older. A little overpriced for area it is in
Stayed 2 nights in Feb 2020
Response from MIKE on Feb 29, 2020
THANK YOU FOR STAYER AT SUPERINN AND SEE AGAIN

8/10 Good

Wanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from MIKE on Feb 29, 2020
THANK FOR STAYER AT SUPERINN AND SEE AGAIN

6/10 Okay

David

Liked: Cleanliness
Disliked: Staff & service
Wish we had looked longer for something better.
It was okay, but we've had cheaper hotels with better services on the ocean.
Stayed 2 nights in Jun 2019
Response from mike on Jul 5, 2019
we sorry about this

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
clean and comfortable. to many complications just to turn the tv on and get the program to appear. microwave was clean but did not work half the time. How can you not have at least a single cup coffee maker in the rooms.
Stayed 2 nights in Jun 2019
Response from mike on Jul 5, 2019
we have coffee inlobby sorry aboutservice

2/10 Terrible

Verified traveler

Stayed 1 night in May 2019
Response from Mike on Jun 16, 2019
Thank you for your feedback.

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Super comfy bed and pillows. Very clean. Bathroom was newly updated. Hot water with great water pressure. Everyone was so nice. Will stay again if in the area. Close to beach and speedway as well.
Stayed 2 nights in Apr 2019
Response from mike on May 20, 2019
thank for stayer at superinn we will see againsoon

4/10 Poor

Debra

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Front desk was very rude!!! Prices were tripled for Bike Week so no need to be rude
Stayed 1 night in Mar 2019
Response from Hotel Management on Jun 5, 2019
Hello Debra, We apologize for your inconveniences. Our rates were high because of there being a special event in town during the week you stayed and rooms are usually very expensive during bike week. Best Regards, Super Inn

10/10 Excellent

KATHY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleased
Our stay was great and would stay again.
Stayed 2 nights in Mar 2019
Response from Hotel Management on Jun 5, 2019
Dear Kathy, Thank you for the wonderful review. Yes! It's our privilege and our daily goal to provide excellent customer services. We love our guests! We want each and every guest to feel welcomed and to feel appreciated. So glad you enjoyed your rooms and they were perfectly ready for you when you arrived. Have a blessed day! We look forward to serving you again soon.

6/10 Okay

Ashley

Liked: Cleanliness, staff & service
Clean but in need of modernisation
Clean but in need of modernisation, over priced for Daytona speed week!
Stayed 3 nights in Feb 2019
Response from mike on Mar 12, 2019
thank you for stay superinn

6/10 Okay

Rodrigo

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Dec 2018
Response from Mike on Jan 2, 2019
Thank You,

6/10 Okay

Ken, Sebastian, Fl.

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Property kept up, looking clean, older motel that has been updated.
Stayed 2 nights in Nov 2018
Response from Terry on Dec 6, 2018
Thanks for your review, Ken

10/10 Excellent

Henry, Fort Lauderdale Fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property grounds and building is well maintained
Stayed 1 night in Sep 2018
Response from mike on Sep 24, 2018
thank you and come back again

4/10 Poor

Verified traveler

Disliked: Staff & service
Stayed 1 night in Aug 2018
Response from Mike on Aug 9, 2018
Hello, Can you please share with us what inconveniences did you face ! Our profile says "No Breakfast"; so I believe their shouldn't be any negative points for that or similar other. Your share will help us improve in that area. Thank You,

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected nice stay
This place was surprisingly well kept, comfortable and quiet. Staff was helpful and welcoming. Would come back again.
Stayed 2 nights in Jun 2018
Response from Terry on Jul 7, 2018
Thank you Mr. Patrick. We are extremely glad to see you like our hospitality and would like to see you back soon.

10/10 Excellent

CJ, GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
C.J. Clean Room/Great Faculty
Clean room, great location, and Great Service. Thank You
Stayed 1 night in Jun 2018
Response from Terry on Jun 29, 2018
Thank you for your review. We highly appreciate it and look forward to serve you often.

6/10 Okay

SUZANNE

Average room
The room had a strong odor - hard to tell what it was. They obviously tried to mask it with a cleaning smell. Woke up very congested the next day. Other then that, the room was clean and was fine for one night.
Stayed 1 night in Jun 2018
Response from T on Jun 24, 2018
Thank you for letting us know. We will address it and make sure it doesn't replicate.

8/10 Good

SOL

Liked: Staff & service
financial manager
It was good
Response from Gita on May 4, 2018
Thank you for your review. We would love to see you again and serve our services to it's best

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Not a vacation spots only good if you need a place to just go to sleep like if you're going to school or a seminar
Stayed 1 night in Apr 2018
Response from Super Inn on Apr 20, 2018
Thank you for your review.

8/10 Good

MAC, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lighting issue
Terry at the desk was super sweet and helped with keeping our motorcycles safe under the lights. The only issue was the lack of bedside lighting other wise the location has a breakfast restaurant the next building over that is fantastic.
Stayed 3 nights in Feb 2018
Response from Terry on Feb 26, 2018
Thank You Mr. MAC for your feedback. We are glad that all of your needs were taken care of. Having this negative issue regarding lighting, we have rectified it. We don't want any other guest to experience the same lack that you did. We look forward to see you back soon and serve our services.

8/10 Good

marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018
Response from Mike on Jan 19, 2018
Thanks a lot.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Teied to give us a double bed smoking when we book
We booked Hey king non-smoking, But when we got there they tried to give us a double bed Smoking room and said that the other room that we booked was no longer available. However after I complained and asked for a refund the room we booked was available all of a sudden
Stayed 2 nights in Mar 2017
Response from Super Inn on Feb 26, 2018
Thank you for your feedback.

6/10 Okay

Laquincia, orlando fl

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel
The front desk worker was so rude. They have a 24 hour check in and i arrived around 12:40 and the lady was sleep. She was mad i woke her up i guess she was talking to me so rude. First of all you are a 24 HOUR CHECK IN, its your job to check in customers any time. But i will not go back there and i used to go there every weekend to get away, but I'll find another one and the bed had bed bugs on them i was all bumped up. They dont wanna give you yoyr money back but its ok i will never return there again.
Stayed 1 night in Oct 2017
Response from Mike Patel on Nov 14, 2017
Hello, We are open 24*7, so their is no point for any getting mad on any guest that's checking in at night. We welcome everyone 24 hours.So did the front desk on that day. You came up with having Refund before check-in. She asked you to contact Expedia for the same; which you didn't wanted to. After giving you the keys, before she could complete the paper work, you came with complain for bed bugs in room. You didn't wanted to show her that too. Again she requested to contact Expedia, which again you didn't do, and were just asking for refund; and cursing her and us. You didn't contact to Expedia for your problem or your refund. And knowing last minute Cancel, would charge you 1 night charges. Finally, you stayed whole night; and yet complaining and asking for Refund. You need to follow certain rules from the website you make your reservations - which you didn't wanted to do any of it. Nor show the bed bugs to the front desk lady to prove your complain. All you want is Refund only. Sorry, with this approach and attitude, I don't think anyone will be able to give you Refund at any place. Make sure your complains are legible; don't just use Complains because you wanted Refund and the front desk lady couldn't give you. Regards,