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The room had not been thoroughly cleaned. Items from recent guests still under bed skirt. Hallway and room smelled a bit stuffy. Probably due to humidity, but they should use some deodorizer. Also side door was not secured for guests only.
We were made to feel so very welcome even though we were only staying one night. We had to leave in the wee hours of the morning before breakfast was set up, however, we were given breakfast snack bags that certainly "filled the bill". We had clean, comfortable rooms and the staff were all super ...
Ronnie was very helpful and considerate since my sister-in-law was a bit unruly on check-in. He remained professional and did all that was needed at the time. Kudos to Ronnie!
I recently stayed at the Mayan for 4 nights and really enjoyed it ! The room was very clean, the pool was nice and view of the beach was great ! The complimentary breakfast was great and the staff was always friendly and helpful! The balcony in my room was a bonus with view of beach. The location ...
Great times with an excellent staff. The only blip was asking for a mini fridge . Waiting an hour for it then asking a cleaning lady and blam it was there 5 minutes later. Remember people tip your cleaning ladies. Two great restaurants in the hotel and a decent bar.
This was a decent stay. Bed was ok. I wouldn't suggest walking on floors barefoot. Guest relations were nice. I was surprised with renovations because they were definitely needed. For the price it was reasonable. They should reopen restaurant that is empty to offer more choices of food in the location! ...