Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, soundproofing, iron/ironing board

Reviews of Sleep Inn Lansing North/Dewitt

2.5 out of 5
Sleep Inn Lansing North/Dewitt
1101 Commerce Park Drive, DeWitt, MI

Reviews

7.8

Good

Rating 10 - Excellent. 224 out of 668 reviews" "
Rating 8 - Good. 254 out of 668 reviews" "
Rating 6 - Okay. 110 out of 668 reviews" "
Rating 4 - Poor. 48 out of 668 reviews" "
Rating 2 - Terrible. 32 out of 668 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

cindy

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
There are some type of bugs that we found on our beds. We have killed several. Will not come back
Stayed 3 nights in Mar 2024

2/10 Terrible

Jaylen

Disliked: Amenities
Yikes

4/10 Poor

Gary

Business traveler
Continuous Key Card problems.
Stayed 3 nights in Mar 2024

4/10 Poor

Donald

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Gary

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was not very clean. Bed mattress was worn to being just a hole. Shower continued to drip. Soda rings on tables.
Stayed 3 nights in Mar 2024

6/10 Okay

John

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
TV was not working, no resolution reached. Shower controls didn’t work well. Hard to turn shower off.
Stayed 1 night in Feb 2024

6/10 Okay

Dennis

Traveled with family and small children
Liked: Cleanliness
Property is aged and noise in hallway is clearly heard in the room.
Stayed 1 night in Jan 2024

2/10 Terrible

Orlando

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Never! Never again will I stay.
The first room we were given, had a mildewed shower and the heat didn't work in December. The second room we were given had dirty floors there was a tobacco pouch on the floor by the mirror. It couldnt have been vacuumed. Initially thought it was a chunk of feces. When we turned the sheets back for cleanliness, like we always do, there was a spot on the sheets near the pillow. It was a stuck on gel like substance. Just disgusting! Why would the maid put that sheet on the bed unless she didn't change the sheets at all? The desk night manager was very nice about it and offered us another room.
Stayed 1 night in Dec 2023

2/10 Terrible

Zachary

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities

6/10 Okay

Joseph

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Chris

Liked: Staff & service
Overall it was a nice place just felt it could have been a little cleaner.
Stayed 1 night in Dec 2023

10/10 Excellent

Teresa, Evart

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel sits off the road between a restraunt and major grocery store with several gas stations nearby.
Stayed 1 night in Nov 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Room had bugs, towels were dirty, floor was dirty. Gross!
Stayed 1 night in Nov 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was quick at check in. Room was fine.
Stayed 1 night in Nov 2023

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to several dining options. Close to the highway. Friendly staff. Only complaint would be that the room smelled like cigarettes.
Stayed 1 night in Oct 2023

4/10 Poor

Farrah

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was blood on the sheets on both beds. Gross and unacceptable!
Stayed 1 night in Oct 2023

6/10 Okay

Jeffery

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Desk Clerks where amazing, room not so much
The Shower dripped all night. The tray for the coffee pod was missing. The sink would not drain. Dead bugs on the floor.
Stayed 1 night in Oct 2023

2/10 Terrible

Ashley

Stayed 2 nights in Oct 2023

4/10 Poor

Kevin

Disliked: Cleanliness, property conditions & facilities
Not a relaxing stay.
Mold on the bathroom floor and in shower. Non-smoking room smelled of smoke. Sink was cracked. Ceiling had water stain on it. Friend who was also staying there found a cockroach in their room. Due to all of the above, I normally would have refused the room and checked in somewhere else but everything else was booked up due to a rivalry football game.
Stayed 1 night in Oct 2023

10/10 Excellent

Wanda, Laguna Hills

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing
Stayed 2 nights in Oct 2023

8/10 Good

Alliance

Stayed 1 night in Oct 2023

6/10 Okay

Yvette, Jonesville

Business traveler
Disliked: Cleanliness
My room was not vacuumed, there were crumbs and threads etc on the floor.
Stayed 1 night in Oct 2023

10/10 Excellent

Cheryl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Everything was great. I'd stay there again, hopefully next time they will have sugar for my coffee.
Stayed 1 night in Sep 2023

10/10 Excellent

Kirk

Traveled with family
Liked: Amenities
Very accommodating, pleasant visit
Stayed 1 night in Sep 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent firm bed, TV and Air conditioning. Continental breakfast was very good.
Stayed 5 nights in Sep 2023

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Victoria

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Javelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Hotel staff was great. The guy at the front counter was very helpful and accommodating.
Stayed 1 night in Aug 2023

2/10 Terrible

William

When I arrived to check in I was told that I had no reservation and that there were no rooms available. I had to search for another hotel. Terrible!
Stayed 1 night in Aug 2023

2/10 Terrible

Brenda Sue

Disliked: Cleanliness, staff & service, property conditions & facilities
Totally terrible experience because I had made a reservation six days before arriving and this Sleep Inn did not find my name on their list. Sleep Inn did not offer to call Expedia for us. All hotels in Lansing area were full that night, due to power outages. At 9:00 at night we had to scramble to find another hotel and only one was 45 miles away in Mt. Pleasant, then we had to return to Lansing next day.
Stayed 1 night in Aug 2023

6/10 Okay

Pamela

Disliked: Staff & service
Location is fine, beds are nice. The staff was unprofessional and not engaged. The coffee is terrible. The clock in room was not set the tv was difficult to figure out. Easy things to improve
Stayed 1 night in Aug 2023

6/10 Okay

John

Liked: Staff & service
I wouldn't say completely dirty. I did encounter some muchas on the walls near the towel rack. A possible urine stain on the floor by the toliet and I found a sock at the foot of the bed. The fridge door wasn't able to close properly which explained why I couldn't keep things cold. I had to put it up against the wall to keep it refridgerated. The shower door isn't proper to the shower because when you use the shower water excapes onto the bathroom floor. I didn't utilized the continental breakfast but was surprised that it ends at 0930. Lastly, the do not disturb sign needs to be bigger. Housekeeping didn't see it. I'm not saying they came in but if the sign was more visable they wouldn't have bothered.
Stayed 3 nights in Aug 2023

8/10 Good

jack De

Stayed 1 night in Aug 2023

10/10 Excellent

Edmund

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at Sleep Inn Dewitt many times. Each time I'm reminded of what a pleasant experience I always have. My room/s are clean well appointed comfortable and an excellent value, unbeatable really. The staff is wonderful!
Stayed 2 nights in Aug 2023

2/10 Terrible

Victoria

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was so bad! Blood on the curtains pee all on the bathroom floor and toilet, hair all in the sink, and it’s smelled so bad! I cancelled and they immediately charged me!
Stayed 3 nights in Jul 2023

6/10 Okay

Pamela

Disliked: Staff & service, amenities
It is the little things that don't add up. Coffee is terrible, frontline staff was unprofessional and the clock in my room wasn't set. That is not too much to ask is it? I like a TV that when I push power it comes on. I don't know if someone had been playing games, or what. After a long trip I just want to relax watch some TV and know what time it is. sure I have my phone but set clock in the room. The bed was nice!
Stayed 1 night in Aug 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness
Not Clean
The rooms are terrible. A group of friends went for a wedding and we found blood, pee and hair everywhere. I wonder if they rent the rooms out by hour.
Stayed 3 nights in Jul 2023

10/10 Excellent

Tamra

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

2/10 Terrible

Nole

Disliked: Cleanliness, staff & service, property conditions & facilities
Check in was at 3pm. She was hoping our room would be ready by 6. Must have been bring your kids to work day cause she had to deal with them as I was trying to check in. The rooms and building is showing it run down condition and hack job fixes. The exterior doors at night aren’t able to lock and be secure. The random people we encountered at night made it a bit uneasy. The stench of weed and cigarette smoke in the halls at night/morning was terrible. It wasn’t exactly a cheap rate hotel which generally indicates a low quality service/stay Go else where to stay. This was our first and last time supporting this chain
Stayed 3 nights in Jul 2023

8/10 Good

Timothy

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2023

8/10 Good

Rob

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The shower leaked badly (apparently other rooms had similar problem). Desk chair was rickety and unsafe. When first arrived, there was a strong smell of bleach.
Stayed 1 night in Jul 2023

8/10 Good

leith

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

2/10 Terrible

Brian

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Check in time should have been 3pm. Actual check in 5pm! Waited in lobby 2 hours! No breakfast...coffee and toast. No toilet paper in room. No towels in room. Very unhappy. Requesting FULL REFUND please. Brian Crookes 647.210.1211 bdog372@yahoo.ca
Stayed 1 night in Jul 2023

6/10 Okay

Barbara

Stayed 1 night in Jul 2023

8/10 Good

Margaret

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Reasonably priced, nice staff, would stay again.
Stayed 1 night in Jun 2023

6/10 Okay

Glenn

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Zero organization, staff did their best to fix things for everyone but doesnt excuse the lack of management...seen way worse, but will nor be first choice in that area again
Stayed 2 nights in Jun 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

2/10 Terrible

Mindi

Stayed 1 night in Jun 2023