Ratings based on 881 Verified Reviews

4.5 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel, just outside Canmoe

Posted Apr 20, 2017
Ideal if you're looking for a quiet get away. Hotel was excellent - clean, comfortable, spacious. Kitchen was very well designed and well stocked! Wonderful outdoor hot tub. Parkade is heated, easy to access rooms, but tight spaces. Our only downside was the 10 min drive to Canmore, which really isn't that bad. Very good value for the price we paid per night!!
Comment from Hotel Management
Apr 20, 2017 by Jessica Berthelette, Hotel Management
Dear Guest, Thank you for sharing your wonderful stay with us! Certaintly Dead Man's Flats is a great location for rejuvenation. We hope you choose to stay with us again! Kind Regards, Jessica Berthelette Guest Service Supervisor
5 out of 5
Recommended
for Everyone
by A verified traveler from Winnipeg

A very pleasant surprise.

Posted Apr 19, 2017
Pros: Close to Canmore, but very quiet.
Cons: Nothing.
Location: Quiet location with few businesses, but Canmore is very close.
Excellent value - we were very pleased to find that we had booked a suite with a full kitchen/dining area. Hotel was very well kept, staff were very friendly, and underground parking was a nice bonus.
Comment from Hotel Management
Apr 20, 2017 by Jessica Berthelette, Hotel Management
Dear Jim, We are very glad that our standards met yours! It's a bonus that all our suites are full conods, with kitchens, dining rooms and private bedrooms. We look forward to your next stay! Kind Regards, Jessica Berthelette Guest Service Supervisor
4 out of 5
Recommended
for Everyone
by A verified traveler

very accessible hotel

Posted Apr 18, 2017
Pros: The easy on and off accessibility from highway. Loved the chocolate claws that were offered upon our arrival in the room. This is great hospitality!
Cons: Cleanliness could be improved.
Location: Maddog restaurant and shop is cool nearby. Shopping in Canmore is great. The bagel company is a hit! Amazing views!!
The hotel is a good location for accessibility. However, even though you see the beautiful mountains when you look out the window there is a messy yard just across the street. This is a sore sight. This mess turned into a park would be lovely. The hotel room is great.....a little small walkways...but, very fine for a couple of nights. It was well stocked. The couch was not that comfortable especially for a nap...the bed was great! They could improve on cleanliness because the coffee maker was not cleaned. The pictures and some walls need dusting...but, this is can easily be overlooked. All in all we had a great stay....... The hottub was great. Unfortunately we can not have a view of mountains when we sit in it. It would be nice! Check in and check out was fabulous!
Comment from Hotel Management
Apr 20, 2017 by Jessica Berthelette, Hotel Management
Dear Guest, Thank you for sharing your stay with us, and we are happy it was a great one! We do appreciate your feedback on cleaniness as that is certaintly not our standard, but will be addressed with our housekeping department. Hope to see you back soon! Kind Regards, Jessica Berthelette Guest Service Supervisor
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 6, 2017
Great place to stay! Very clan comfortable and quiet.
Comment from Hotel Management
Apr 8, 2017 by Jessica Berthelette, Hotel Management
Dear Guest, Thank you for your great review! We are very happy to hear your stay was enjoyable, we look forward to accomodating you again in the near future! Kind Regards, Jessica Berthelette Guest Service Supervisor
5 out of 5
Recommended
for Everyone
by A verified traveler from calgary, ab

Nice views, great rooms.

Posted Mar 29, 2017
Love the appeal of having a full kitchen and laundry in the room. Also like the underground parking and that it is secluded from Canmore but still close. Needs a WiFi update.
Comment from Hotel Management
Apr 8, 2017 by Jessica Berthelette, Hotel Management
Dear Guest, It brings us great pleassure knowing you had a wonderful stay! The full kitchen and laundry is a huge bonus to save money on eating out, and washing clothing after a day of adventure! Dead Man's Flats is currently working on getting an update for the Wifi and we are hoping to see that soon! We look forward to accomodating you again!
3 out of 5
by A verified traveler

Very quiet area but no food close by

Posted Mar 20, 2017
The hotel is fancy and new with modern accents. Hotel staff was Friendly and accommodating. Only problem is the hotel construction is cheap. For example when tge door of the hot tub closes the entire suite we were in shook. Other than that nice place.
Comment from Hotel Management
Apr 8, 2017 by Jessica Berthelette, Hotel Management
Dear Guest, Thank you for your great review! We appreciate you bringing your concerns to our attention, as we will ensure to do our best to correct this. We look forward to accomodating you again in the near future! Kind Regards, Jessica Berthelette Guest Service Supervisor
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 13, 2017
The staff was really awesome. The room blew me away by how big they where and the comfort of the room. I highly recommend staying here. I really liked the underground parking that was heated. If beats getting in a cold car.
Comment from Hotel Management
Mar 26, 2017 by Jessica Berthelette, Hotel Management
Dear Guest, Thank you so much for your review! It brings us great pleasure to know you enjoyed your stay with us. The heated parking is a huge bonus on those chilly nights! We look forward to seeing you back in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 12, 2017
Nice & coszy rooms excellent for winter stay and heated underground parking.
Comment from Hotel Management
Mar 26, 2017 by Jessica Berthelette, Hotel Management
Dear Guest, Thank you so much for your review! It brings us great pleasure to know you enjoyed your stay. We look forward to seeing you in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel

Posted Feb 7, 2017
Tucked away from all the hustle and bustle of canmore/banff but super quick to get to either destination. Was a fantastic stay!
Comment from Hotel Management
Mar 13, 2017 by Joey Belanger, Hotel Management
Dear Guest, Thank you for sharing your stay with us, certainly our location is very relaxing and rejuvinating.
5 out of 5
by A verified traveler

Posted Jan 16, 2017 on Hotels
Comment from Hotel Management
Mar 13, 2017 by Copperstone Resort, Hotel Management
Thank you for sharing your stay with us. We look forward to seeing you again soon. Joey Belanger General Manager