Front of property

Reviews of The Hotel By Gold Dust

2 out of 5
The Hotel By Gold Dust
25 Lee Street, Deadwood, SD

Reviews

8.6

Excellent

Rating 10 - Excellent. 491 out of 991 reviews" "
Rating 8 - Good. 332 out of 991 reviews" "
Rating 6 - Okay. 120 out of 991 reviews" "
Rating 4 - Poor. 32 out of 991 reviews" "
Rating 2 - Terrible. 16 out of 991 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Cynthia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, able to walk everywhere we wanted to go to. Room was very warm and we couldn’t get the air to work in the room. However we didn’t ask for help with it. Possibly operator error.
Stayed 2 nights in Mar 2024
Response from Brandy on Mar 21, 2024
Thanks for the great review Cynthia!! We hope to see you again!

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All went well during our stay!
Stayed 1 night in Feb 2024
Response from Brandy on Mar 15, 2024
Thanks for the great review Susan! We are so happy you had a great stay!

8/10 Good

Chance

Liked: Cleanliness, staff & service, property conditions & facilities
Staff
Stayed 1 night in Mar 2024
Response from Brandy on Mar 12, 2024
Thanks for the great review Chance! Glad you enjoyed your weekend with us!

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Feb 2024
Response from Brandy on Feb 22, 2024
We are so glad you enjoyed your stay with us Kara!!

8/10 Good

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Brandy on Feb 22, 2024
Thanks for the great review Holly!!

10/10 Excellent

Jenny

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly, room was clean, bed was amazingly comfortable. Huge bathroom, great breakfast
Stayed 2 nights in Feb 2024
Response from Brandy on Feb 15, 2024
We are so glad you enjoyed your stay with us Jenny!!

6/10 Okay

Jayme, Laurel

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Location was great for walking. Staff was great. Room was not that clean.
Stayed 2 nights in Feb 2024
Response from Brandy on Feb 12, 2024
Thank you for telling us about your stay Jayme! We appreciate guest feedback so much!

6/10 Okay

Hanna

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Could have had better room service.
Stayed 3 nights in Jan 2024
Response from Brandy on Feb 2, 2024
We don't offer room service. Thanks for the review though!

10/10 Excellent

Carlee

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location right on main street! Rooms are great for if you plan on being out and about and just need a clean place to sleep. Cute decor and clean! Plus it had a full tub and shower. Front desk attendents were great and helpful. Will be back!
Stayed 1 night in Jan 2024
Response from Brandy on Jan 29, 2024
So glad you enjoyed your stay with us Carlee!! Hope to see you guys again soon!

8/10 Good

Lisa

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Brandy on Jan 10, 2024
We are so glad you enjoyed your stay with us Lisa!

8/10 Good

brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Always clean
Stayed 1 night in Jan 2024
Response from Brandy on Jan 8, 2024
We always enjoy having you stay with us Brian!

8/10 Good

tiffany

Traveled with partner
Liked: Staff & service
Response from Brandy on Feb 9, 2024
We are happy you enjoyed your stay with us Tiffany!

10/10 Excellent

Jowanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was great , the only issue we had was the person next to us slamming their door every time they went in or out !! But all in all it was a nice stay on our way home !
Stayed 1 night in Dec 2023
Response from Brandy on Jan 8, 2024
We are so glad you enjoyed your stay with us Jowanna! Sorry your neighbors were noisy!

8/10 Good

Monte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Brandy on Dec 28, 2023
We are so glad you enjoyed your stay with us Monte!

10/10 Excellent

shane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Brandy on Dec 18, 2023
We are so glad you enjoyed your stay with us Shane!

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Brandy on Dec 18, 2023
Thanks for the great review Kyle!

10/10 Excellent

Maddy, Trimont

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice and updated. Rooms were kinda small. Breakfast was a plus but wasn’t great.
Stayed 2 nights in Dec 2023
Response from Brandy on Dec 18, 2023
Thanks for telling us about your stay Maddy!

10/10 Excellent

Rebecca

Stayed 1 night in Nov 2023
Response from Brandy on Dec 18, 2023
We are so glad you enjoyed your stay with us Rebecca! We hope to see you again soon! Happy Holidays!

10/10 Excellent

Chad

Traveled with family
The location was perfect . Very clean and wonderful staff!
Stayed 2 nights in Nov 2023
Response from Brandy on Dec 1, 2023
We are so glad you enjoyed your stay with us Chad! Happy Holidays!

6/10 Okay

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
Underwhelmed
The room was small with a king size bed. The parking lot used by the hotel was full, so we had to find another place to park a short distance away. The breakfast was adequate, but heavy on the pancakes and pastries.
Stayed 1 night in Nov 2023
Response from Brandy on Nov 19, 2023
Thank you for taking the time to write a review Peggy! Boutique hotels do have smaller rooms, but the location is the best!

6/10 Okay

Sarah

Stayed 3 nights in Oct 2023
Response from Brandy on Nov 19, 2023
Thanks for the review Sarah

8/10 Good

Shannon, Hood River

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It’s a decent one night stop over. Nothing special. I would have like a small gym. Not here to gamble. Just a stop in the road and wanted to check out Deadwood.
Stayed 1 night in Nov 2023
Response from Brandy on Nov 16, 2023
Thank you for telling us about your stay Shannon!

10/10 Excellent

Huntington C

Liked: Cleanliness, staff & service, property conditions & facilities
It was great!
Stayed 2 nights in Nov 2023
Response from Brandy on Nov 16, 2023
We are so glad you enjoyed your stay with us Huntington! Hope to see you again soon!

10/10 Excellent

Bek

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Gold Dust, nice tall ceilings in our room, spacious shower, comfortable bed with excellent views of downtown Deadwood! Perfect stay!!
Stayed 1 night in Oct 2023
Response from Brandy on Nov 2, 2023
We are so glad you enjoyed your stay with us Bek!! We hope to see you again soon!

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location Parking was a little hassel, as you had to park a ways away.
Stayed 2 nights in Sep 2023
Response from Brandy on Oct 28, 2023
Thanks for the review Mark!!

8/10 Good

shawn

Liked: Staff & service, amenities, property conditions & facilities
It was a convenient place to stay as it was close to all stores and restaurants. The room was a little small for a king size bed
Stayed 3 nights in Oct 2023
Response from Brandy on Oct 28, 2023
Our location is pretty great! Thanks for the review Shawn!

6/10 Okay

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a very nice place, but the room was incredibly small. It was a single queen bed and the room consisted of literally 2.5 feet around each edge of the bed. No desk/worksurface, coffee maker was stuffed below the bathroom sink. I highly suspect this was the room they give to anyone not booking direct, but because of it, I will probably never stay here again.
Stayed 1 night in Oct 2023
Response from Brandy on Oct 26, 2023
Thanks for taking the time to tell us about your stay Ryan. We are a boutique hotel, so most of our rooms are on the smaller side. Most of our rooms are identical, we dont discriminate because of how a person books.

6/10 Okay

Nancy

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
upon arrival to my room the temperature was very comfortable. I was somewhat disappointed that bathroom had not exhaust fan either because sometimes my husband can stink up the bathroom & it definitely helps clear the air:) However it was not a deal breaker for me, however the AC unit was... After a short time, the room became much warmer as noticed that the air had shut off. I tried literally every possible setting, button, option, temps, on the "Climate Controlled Air Conditioning" wall unit to no avail and eventually resorted to opening the window. I dont know if the property controls the temp or what but I prefer to sleep in a room in which i can adjust the temperature to suit my preference. For this reason i will not stay again. $275.66 is too much to pay for just ONE night in a hot, stuffy room with no ventilation.
Response from Brandy on Oct 26, 2023
Thanks for telling us about your stay Nancy! We will look into these issues immediately.

8/10 Good

Warren

Stayed 1 night in Oct 2023
Response from Brandy on Nov 11, 2023
Thanks for the great review Warren! We hope you'll visit us again on your next stop to Deadwood!

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room that was fairly large. Didn’t like that I Had to park 2 blocks away where had to punch in a code for arm to go up to drive in. Lot was almost full with just 1-2 spots open, as lot seemed safe even though sign says park at your own risk. Desk clerk wanted to sell me some dinner & casino free play coupon, but never told me where their restaurant was, as I never did find it on my own. So we ate at other casinos which was ok. The free breakfast the hotel had was ok, but most of time the pancake batter machine didn’t work, and had some cereal, but not the kind I liked.
Stayed 2 nights in Oct 2023
Response from Brandy on Oct 19, 2023
Thanks for taking the time to tell us about your stay Robert!

10/10 Excellent

Lea

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and clean.
Stayed 4 nights in Oct 2023
Response from Brandy on Oct 19, 2023
Glad you enjoyed your stay with us Lea!

6/10 Okay

Joel

Stayed 3 nights in Sep 2023
Response from Brandy on Oct 19, 2023
Hi Joel, thanks for leaving a review!

8/10 Good

Austin

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Oct 2023
Response from Brandy on Oct 12, 2023
Glad you enjoyed your stay Austin!

6/10 Okay

Steve

Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Brandy on Oct 12, 2023
Thanks for the review Steve!!

10/10 Excellent

Terrance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Brandy on Oct 5, 2023
Glad you enjoyed your stay with us Terrance!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Brandy on Oct 5, 2023
Thanks for the great review!

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Situated right in the heart of downtown Deadwood. Great location. An old hotel with plenty of upgrades. Extra offers available for casinos and restaurants. A great property.
Stayed 1 night in Sep 2023
Response from Brandy on Oct 5, 2023
Thanks for the great review Wayne!

8/10 Good

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Brandy on Oct 5, 2023
We are so glad you enjoyed your stay with us Stephanie!

10/10 Excellent

kathy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked that it was close to everything. Convenient downtown location. Rooms were on the small side but was to be expected in older building. Enjoyed our stay.
Stayed 1 night in Sep 2023
Response from Brandy on Sep 29, 2023
We are so glad you enjoyed your stay Kathy!!

4/10 Poor

Kyle, Milwaukee

Traveled with group
Liked: Property conditions & facilities
Rooms were very small, could hardly move around the bed. No where to put suitcases. Room so small the coffee machine under the bathroom sink! Not quite what I was expecting from the pictures online.
Stayed 1 night in Sep 2023
Response from Brandy on Sep 29, 2023
Thanks for your opinion Kyle! We are a boutique style hotel in the middle of downtown Deadwood in a historic building, so our rooms are on the smaller side. We do provide 2 shelves in the closet for suitcases.

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is perfect!
Very nice boutique hotel. Nicely updated. We were on the 3rd floor with a street view. Sometimes a little street noise but the rooms were very quiet. We had a standard king room. Small size which is typical of an old building that has been renovated. Nicely priced compared to other downtown Deadwood hotels! Would stay here again!
Stayed 3 nights in Sep 2023
Response from Brandy on Sep 28, 2023
We are so glad you enjoyed your stay with us Joshua! We look forward to your next visit!

10/10 Excellent

Beth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice. Great location. Super helpful and friendly staff.
Stayed 2 nights in Sep 2023
Response from Brandy on Sep 28, 2023
Thanks for the great review Beth!

6/10 Okay

Michelle

Liked: Staff & service
Disliked: Cleanliness
Entered a room that was not well cleaned. Table top surfaces were obviously not cleaned with dirty spots on several surfaces.
Stayed 2 nights in Sep 2023
Response from Brandy on Sep 28, 2023
Thank you for letting us know Michelle!

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Brandy on Sep 28, 2023
Thanks for the great review Charlie!

8/10 Good

Foy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alll was fine except the room was so small and the breakfast was very limited. There was nothing suitable for a diabetic and so few places in town to find something suitable. We had to go to Spearfish to find a suitable breakfast.
Stayed 4 nights in Sep 2023
Response from Brandy on Sep 28, 2023
Thank you for telling us about your stay Foy! Sorry you had to go to Spearfish to find breakfast when there are a ton of options right here in Deadwood.

4/10 Poor

TOSHIAKI

Stayed 1 night in Sep 2023
Response from Brandy on Oct 19, 2023
We appreciate you taking the time to leave us a review on our hotel Toshiaki. Could you please email us and let us know what the problems were?

10/10 Excellent

Lynette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. Close to Main Street. Plenty of things to do within walking distance.
Stayed 3 nights in Sep 2023
Response from Brandy on Sep 28, 2023
So glad you enjoyed your stay Lynette!

6/10 Okay

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was not good
Stayed 2 nights in Sep 2023
Response from Brandy on Sep 28, 2023
Thanks for letting us know Ruth!

6/10 Okay

Jennifer

Traveled with pets, Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The location was very convenient but the room was tiny and dirty.
Stayed 1 night in Sep 2023
Response from Brandy on Sep 21, 2023
Thanks for letting us know about your stay Jennifer

2/10 Terrible

Gary

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Brandy on Sep 19, 2023
Could you please email us an elaborate Gary?