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Reviews of Hôtel Barrière Le Royal Deauville

5 out of 5
Hôtel Barrière Le Royal Deauville
Boulevard Cornuché BP 74400, Deauville, Calvados

Reviews

8.6

Excellent

Rating 10 - Excellent. 199 out of 394 reviews" "
Rating 8 - Good. 128 out of 394 reviews" "
Rating 6 - Okay. 43 out of 394 reviews" "
Rating 4 - Poor. 17 out of 394 reviews" "
Rating 2 - Terrible. 7 out of 394 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Hakan

Stayed 3 nights in Aug 2023

10/10 Excellent

BORIS, chester springs

Stayed 5 nights in Aug 2023

8/10 Good

Manuel

Traveled with partner
Liked: Staff & service, amenities
Need to upgrade the rooms and common areas
Stayed 2 nights in Aug 2023

8/10 Good

Fernando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel, just across the large Deauville beach. Room was big enough, big bathroom in superb condition and very clean. Excellent breakfast. Rooms could be a bit in better shape, given that this is a 5 star hotel. And room service could have been more focused in details: for instance, a seagull left a little "present" in one of our windows, and 2 or 3 full days passed without the room service cleaning it. But overall, a very nice option for this charming town.
Stayed 9 nights in Jul 2023

8/10 Good

jolene

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is beautiful my only complaint is that there is not a shower in the bathroom only a shower head in the bath. Also having the toilet separate with no hand washing felt a little unhygienic
Stayed 2 nights in Aug 2023

4/10 Poor

Oliver

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
I just returned to this hotel after 10 years and overall I was very disappointed. The hotel is very outdated and needs a full refurb. Bathrooms are from the 80s. There are cracks on the facade and on the asphalt in front of the hotel and by the pool area. The pool area have employed young inexperienced staff. Once we arrived to the hotel we headed straight to the pool area to have a late lunch. We were given a table which supposedly had been cleaned and set up for us but which had pieces of spaghetti in gaps on the table, also bread crumbs and parmesan from previous guests on the placemats, seriously disgusting. When I informed the waitress, she didn’t even apologise, tried to remove some of the spaghetti which was trapped in a gap on the table and just said “sorry my fingers aren’t small enough to remove the rest”. She could have just come with a knife or scissors to scrape it up. Also when we arrived to lie down by the pool, nobody even checked if we were from the hotel and though the poolboy saw that I was struggling to raise the parasol, he didnt do anything. I had to waive and call for him to come over. At breakfast the avocado at the buffet was mouldy- anyone could see that with the naked eye. The only positives: the bar which has a very nice feel to it, the location, and last but not least the concierge Frank. He is very knowledgeable, enthusiastic and friendly and goes above and beyond!! That said, I will not be returning.
Stayed 3 nights in Jul 2023

10/10 Excellent

Emily, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Bathrooms are a little tired but lovely property.
Stayed 2 nights in Jul 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Needs some renovation
Iconic hotel in Deauville but needs some renovation. Old and small rooms. Swimming pool in poor condition...
Stayed 2 nights in May 2023

8/10 Good

Lilliam

Traveled with family
Liked: Cleanliness, staff & service, amenities
Loved the staff. Did not like the bad condition of some common spaces, such as the hallway rugs and wallpaper
Stayed 2 nights in Jul 2022
Response from Bérénice Delapille on Jul 23, 2022
Dear Madam, All the teams thank you for your nice comment, which motivates us every day. We have taken note of your remarks concerning the common areas. Best regards,

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
Aging remnant of a bygone era with overpriced food
A classic hotel that's showing its age. The service is friendly and attentive. The decor and furnishings are showing their age, verging on shabbiness. The room was comfortable, air conditioned, with excellent blackout shades. The shower in our room was almost unusable (low water pressure and very sluggish temperature control). Most disappointing is the food; the offerings are of reasonable quality, but at twice or more the price I would expect to pay; 20-25 euro for cocktails, 25 for an unremarkable hamburger or sandwich. We considered going all-in on dinner at the restaurant but realized it would be 300 or more euros for what was probably typical bistro fare.
Stayed 2 nights in Jul 2022
Response from Bérénice Delapille on Sep 8, 2022
Dear Mister, Dear Sir, Thank you for taking the time to share your impressions with us. We take note of all your comments and will pass them on to the departments concerned. We are committed to welcoming you in the best conditions and our teams will be happy to read that you appreciated the quality of service at our establishment. Best regards, Duty Manager

8/10 Good

Gerard, Chevy Chase

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property on a fantastic site with excellent views of the beach and easy walk to all the main attractions.
Stayed 2 nights in Jun 2022
Response from Bérénice Delapille on Jul 23, 2022
Dear Sir, Thank you for this nice feedback, and I am delighted to read that you enjoyed your stay at the Royal, as well as its very good location in Deauville. Best regards, Duty Manager

10/10 Excellent

Halima

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accueil Chambre spacieuse et très confortable Très bien situé Le personnel est irréprochable
Stayed 1 night in Apr 2022

6/10 Okay

Christopher

Traveled with family
Liked: Staff & service
Good service and friendly. Food and beverage very expensive. Property a little rundown
Stayed 4 nights in Aug 2021

6/10 Okay

DAVID

Traveled with group
Liked: Cleanliness, staff & service, room comfort
OK - didn’t blow me away
Very dated and very expensive rooms - I’ve stayed at far less expensive hotels and been far more impressed.
Stayed 2 nights in Aug 2020

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
historic hotel
Great hotel and location
Stayed 5 nights in Aug 2020

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is just perfect
Stayed 3 nights in Jul 2020

10/10 Excellent

walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Royal. Great Hotel in Deauville
This Hotel is fantastic, we were upgraded and treated superbly. We have been before and always get the same 5 star treatment. We will be returning next year
Stayed 7 nights in Oct 2019
Response from General manager on Nov 8, 2019
Dear Sir, Thank you very much for your compliments. Looking forward to the pleasure of welcoming you next year, Regards

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Perfection
Stayed 2 nights in Sep 2019

10/10 Excellent

Grace

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice even though short stay! Great hotel - lots of nostalgic memories captured there of old style glamour!
Stayed 1 night in Sep 2019
Response from General manager on Nov 8, 2019
A big thanks, Regards

10/10 Excellent

Charlotte

Stayed 1 night in Aug 2019

10/10 Excellent

Freddy

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facilities and great staff . Best concierge Great location walking distance to everything
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived the staff were excellent, the sea view room superb and the concierge’s recommendations for dining in the town were faultless. The Bastille Day Ball arranged in the hotel was a credit from champagne to the food to the fireworks - a memorable stay
Stayed 5 nights in Jul 2019

8/10 Good

arnaud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Great service. Convenient location. The only negative thing is that there is no A/C in the room
Stayed 1 night in May 2019

10/10 Excellent

Regan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deauville is one of the most beautiful and fun towns in France! The hotel is spectacular - you can’t go wrong spending a few days in this lovely Oceanside resort town!
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location, good pool, excellent service and food. No air con can be a problem at times. Small private car park, but plenty near by so not a real issue unless you have an expensive car and want it kept close by. Reception and concierge are welcoming and very helpful!
Stayed 2 nights in May 2019

10/10 Excellent

Rina, Teaneck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Teriffic hotel
Excellent location, wonderful room
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High end, classic style hotel. Attentive staff , and high quality everything.
Stayed 3 nights in Dec 2018

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Alison

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel, problems with food service
I loved the hotel and the location. Also the bed was amazing!! Most comfortable I’ve had in ages and great luxe bedding. That said, we grabbed dinner in the bar area Saturday evening and waited over an hour for our food. When we asked what happened they said there was a kitchen mishap and it would be coming soon. I was shocked that a five-star hotel wouldn’t have better service. Obviously it’s fine if there was a problem in the kitchen but not one person that worked there came over to inform us of this problem and that there would be a delay. Also when we got the food they didn’t seem very apologetic for the extremely long wait. To make it worse the food was just bland once we actually got it. I’d suggest staying at the hotel and maybe having drinks there but definitely going out for lunch and dinner. My other small complaint is that we put the do not disturb sign on our door and the housekeeping still came in to make up our room even though we asked that no one into our room.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smart hotel and excellent breakfast
lovely trip and an excellent breakfast in the hotel
Stayed 2 nights in Oct 2018
Response from Management on Dec 4, 2018
Many thanks. Regards

4/10 Poor

CHRISTOPHER, LOS ANGELES

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
ROOM WITH SEA VIEW WAS SOOOO SMAL COULD HARDLY WALK AROUND THE BED. GUESS WE HAD BAD LUCK AS I KNOW THEY HAVE BETTER ONES ... FOUND AT MIDNIGHT HUGE NASTY MOSQUITO FLYING AROUND SO WE CALLED THE CLEANING LADY TO GET RID OF IT .. AT 3 AM FOUND ANOTHER THAT I KILLED MYSELF ... AT 7AM FOUND ANOTHER ONE ... ROOM SHOULD FOR SURE BE DESINFECTED !!! HOTEL NEEDS TO BE RENEW .. KIND OF OLD. WE SAW MAJOR WATER LEAKS IN THE CORRIDORS ... FOOD IS EXCELLENT AND STAFF ADORABLE.
Stayed 1 night in Sep 2018
Response from Management on Dec 7, 2018
Dear Sir, We wanted to thank you for taking the time to share with us your experience at The Royal hotel. We regret that this stay did not give you total satisfaction and we make every effort so that it does not happen again. The feeling of our customers and the quality of service we are committed to providing are essentials for every member of our staff and your feedback has been shared with them. You have not met in our establishment the level of quality corresponding to your expectations and we kindly ask you to accept our apologies. Hoping that you will renew your trust, be assured of all our best care for you. Sincerely,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Style!
Been a few times, and the hotel exudes style. Friendly and helpful staff. It ain't cheap but you get what you pay for.
Stayed 3 nights in Sep 2018
Response from Management on Dec 4, 2018
Manay thanks for your comments. Looking forward to the pleasure of welcoming you again, Regards

10/10 Excellent

G, America

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel super staff and great location near the beach. Restaurant terrific!
Stayed 1 night in May 2018
Response from Management on Dec 4, 2018
Dear Guest, Many thanks for your comments. Kind regards

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for one night on route to Brittany. The hotel is beautiful, classically styled with a wonderful bar and dining area. My son loved the pool, the staff were very helpful and our room was very comfortable.
Stayed 1 night in Aug 2018

8/10 Good

Luci, Vancouver

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful hotel great location, everything was wonderful, but service was very slow. Slow at the bar, slow at the pool restaurant and front desk ha d to ask house keeping had to make up two single beds not one large double. Hopefully service will improve as I would like to stay there again.
Stayed 1 night in Aug 2018
Response from Management on Dec 4, 2018
Dear Madam, We appreciate your comments regarding your stay at The Hotel Barriere Le Royal Deauville. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future. Regards

8/10 Good

Chris, Maui, HI

Liked: Cleanliness, staff & service, room comfort
The property is grand and impressive. The views from the top floors were spectacular. The staff were very helpful and kind. The buffet breakfast was also very good. My only complaint was that our room had a very slow draining sink and a shower that leaked onto the bathroom floor. I would usually not complain about things like this, but at nearly $600/night after resort fees and taxes, I expect a little more.
Stayed 1 night in Aug 2018
Response from Management on Dec 4, 2018
Dear Sir, We appreciate your comments regarding your stay at The Hotel Barriere Le Royal Deauville. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future. Regards

8/10 Good

Kristine

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2017
Dear Sir, Many thanks. Looking forward to welcome you soon, Regards

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Wonderful stay with fantastic service. The staff went above and beyond. Perfect location, walking distance to town centre, the beach and Trouville. Rooms were spotless, extremely comfortable with great views. We will definitely be returning, thoroughly recommend.
Stayed 1 night in Sep 2017
Dear Madam, We appreciate your comments regarding your stay at the Hotel Barriere Le Royal Deauville. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely Josephe-Anne Casamayor Executive Assistant

8/10 Good

James , Shadyside

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a lovely resort hotel. The staff was cou
This was a lovely hotel with excellent staff and accommodations. The dining room service for breakfast was excellent as was the breakfast. The concierge likewise was very effective with the taxi arrangements to Caen securing a fixed fee for the trip. The boardwalk in front was lovely and the town delightful.
Stayed 2 nights in Aug 2017
Response from . on Oct 9, 2017
Dear Sir, We appreciate your comments regarding your stay at the Hotel Barrière Le Royal Deauville. It is always a pleasure to receive positive feedback. We will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Josephe-Anne Casamayor Executive Assistant

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place
Amazing experience. Was upgraded 5 categories up. Outstanding hotel
Stayed 4 nights in Jul 2017
Dear Sir, We would like to thank you for having shared your experience at the Hotel Barrière le Royal Deauville. We hope to have the pleasure to welcome you back in our property. Regards Josephe-Anne Casamayor Executive Assistant

10/10 Excellent

Jules, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Old and charming building very well located in the heart of Deauville in front of the beach. Very good service.
Stayed 3 nights in Aug 2017
Response from Management on Dec 4, 2018
Dear Sir, A big thank you for this comment. Looking forward to the pleasure of welcoming you again, Sincerely yours

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
In need of a revamp
Nice hotel but not worth a 5 star rating. Rooms are NOT air conditioned or even have a fan to use so when its upwards of 20 degrees the rooms are just too hot. This means you have to keep the windows open all night and its very noisy outside what with seagulls screeching all through the night and road traffic noise. The separate toilet in the bedroom does not have a window or extraction so nowhere for smells to go. All in all not great. Have stayed in lots of 4 star and 5 star hotels and this one was the worst. Outside areas not clean (seating area outside the bar). On the upside the hotel's restaurant, although dated decor, serves lovely food by great staff.
Stayed 1 night in Jun 2017

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Royal Treatment
Excellent hotel, been many times, we love the place. Will definitely return again
Stayed 7 nights in Jun 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel and very attentive staff
Deauville is a beautiful area. Definitely a luxury hotel.