Thank you for your comments, when you booked with third party you may need to disclose that you have two dogs, and I am sure your booking agent would have advised you for pet fees, we also have sign at checking for pet fees information. Thank you again for your comments we will make sure to confirm with third party booking agent about this information to disclose guest....

Thank you for your respond, glass is to protect both guest and staff, for any viruses. There is no couple running this place but they are all staff members. Gentleman was not confused but system has been upgraded therefore Lady came in to complete checkout process and provided information requested, we will see you again. Thank you again for your input.

There is none owner works here, or any one try to kick you out, possible reminder call for check out time, since guest has an option to renew or check out on time, per registration card at 11: am.

Sorry if you felt that way, we would have take care of our guests, if we were known while your stay, We will make sure to share this information to staff for improvement, will see you again.

Thank you James, there is no Husband wife works here and running business, property updates on the way, will be starting soon in a week or two. We appreciate your feedback, thank you and see you again.

Phyllis, You have booked your room with third party two times, and paid them, we did not got a single reservation directly from you to charge twice, please follow up with your booking agent for further concern.Hope your booking carrier will take care of you, good luck, thank you and see you again.

Most of the time, if Guest comes in with 3rd party reservation, Hotel is now able to respond of policy...guest need to follow up with whom they have booked room with to follow reservation policy....

Chris, Owner has not been at the property since last 6 months, I am not sure who told you there is an owner on premises....We were to provide you room at 2nd floor and we did not had room, we were all booked and full on1st floor, We only gave you 1st floor room per your humble request, once we had another room available we moved you immediately to different room, if you felt mold smell, I am sorry to hear that, we are in process of taking care of it. You were on your own, you did not mentioned any of these things while your stay at Hotel, again there is no owner at the premises.....and you never wanted any service to your room or mentioned any thing, I am sorry to hear this that you felt this way...But all these many days you stay here and even you have extended your stay as well, without mentioned any of your concern....that you for letting us know...

Gary, Thank you for your input,

Dennis, Thank you for the updates...

Pete, There was another reason you did not stayed, but thank you for your comments...

Thank you for your response....

Thank you,

Third party reservation is not always with complete information need to updates and it does takes time to complete registration process.

Thank you Dalton, you had a choice but you choose to be here this Hotel, and we thank you for being our guest.

Dennis, You enjoyed breakfast, and you did not mentioned any of these things while you were at hotel,..... and you have been coming to Hotel repeatedly, I sorry to hear this from you, you never mentioned your family to book room directly with us, your family has concerned that you never gave them direction to book room directly with us, as well, you have been booking your room with third party as well, where we cannot do any discounts....you need to ask third party broker / booking agent to whom you choose for discounts if there is any...

Liz, You have booked with third party, please check with them for discounts, that is an another company you need to ask directly them for discounts. To whom and where you have paid your money.

Thank you Gary.

It is all about your bank, they post a pending and authorization, there is no auto system to take money twice for same reservation, you need to dig into more your self by contacting your credit card company or your bank, sorry to hear this but we have provide paid receipt only for your stay, and there was no extra charge.....

Tina, You never mentioned anything, we would have provide you another room.

Thank you,

Thank you Jerry, we are working on it.....

Amy, This is standard sign in each room, we have very many guest who purchase things that they like Hotel style therefore we have price list to purchase.....you should not take it personally....

Thank John,

Thank you Chad

Thank you John,

Steven, Sorry to hear this, we would had change your room, if there was concern, but you never mentioned while your stay....at Hotel...