Ratings based on 175 Verified Reviews

4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice, clean & reasonable

Posted Nov 19, 2017
As expected and on par with other Courtyard stays. A know entity, clean, comfortable, quiet and reasonable.
4 out of 5
Recommended
for Everyone
by A verified traveler from Port Charlotte. Florida

Hurricane Evacuees

Posted Sep 15, 2017
Smiles at the desk warm , dry room O ur reservation was made by relatives in IL over the phone. We got the last available room after driving 12 hours!! We were stressed
Comment from Hotel Management
Sep 18, 2017 by General Manager, Hotel Management
Thank you for your comments. We hope your travels during this time are safe and all is well. Thank you for staying with us.
5 out of 5
Recommended
for Everyone
by A verified traveler from bonita sorings, FL

Posted Sep 15, 2017
Drove 800 miles to get away from Hurricane Irma. The staff at courtyard could not have been more welcoming and gracious. Everyone but especially the cleaning lady on our floor always made sure we had everything we needed. The room was very comfortable.
Comment from Hotel Management
Sep 17, 2017 by General Manager, Hotel Management
The team at the Courtyard want to wish you all the best and hopefully all is well. We are so glad we made your stay comfortable under the circumstances. We would like to recognize your housekeeper, if you would let us know what room you were in so we could recognize your housekeeper for being so outstanding!
5 out of 5
Recommended
for Everyone
by A verified traveler from Montgomery, AL

Nice Hotel

Posted Aug 28, 2017
Wife and I visiting Decatur Alabama. We enjoyed our stay. Had one issue with the toilet flapper not working properly. Reported it to staff. Hopefully they will address. Otherwise a good stay in a town that was much nicer than I anticipated. A lot of history and what appeared to be a vibrant downtown area. Very pretty place
Comment from Hotel Management
Sep 4, 2017 by General Manager, Hotel Management
Thank you for staying with us, we apologize for your inconvenience, and this has bee addressed. Thank you and we are glad you enjoyed your stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel!!

Posted Aug 21, 2017
We had a great experience. The front desk staff were extremely nice. We would definitely staff here again.
Comment from Hotel Management
Aug 22, 2017 by Manager, Hotel Management
Thank you for your response, we are glad you enjoyed your stay and look forward to your return.
5 out of 5
by Theresa

Very nice, clean, comfortable and friendly staff.

Posted Aug 21, 2017 on Hotels
We were just passing through on our way home. It was nice, clean and comfortable. We did not use any of the amenities so I cannot comment on that. However I will mention, we walked to a steakhouse and the food was not very good.
Comment from Hotel Management
Aug 26, 2017
Thanks for staying with us. We appreciate your feedback!
4 out of 5
by robert

Great hotel

Posted Aug 6, 2017 on Hotels
It was a great hotel
Comment from Hotel Management
Aug 10, 2017
We appreciate your feedback! Glad you enjoyed your stay with us, hope to see you soon.
5 out of 5
by James

Excellent Hotel for A Comfortable Stay!

Posted Aug 5, 2017 on Hotels
Nice and clean...desk clerk was fantastic...great location...will highly recommend to friends visiting Decatur.
Comment from Hotel Management
Aug 7, 2017
Thank you for your feedback! We are glad you enjoyed your stay, and hope to see you soon.
3 out of 5
by Glenn

It was fine.

Posted Aug 1, 2017 on Hotels
It was fine. Not at all flexible or helpful upon check in, but the lace was fine. Maids too loud in the hall, but, whatever.
Comment from Hotel Management
Aug 4, 2017
Thank you for your feedback. We have shared your response to our team to improve our customer service. We apologize for any inconvenience.
5 out of 5
by Karen

Posted Jul 29, 2017 on Hotels
Great stay would be staying again when we visit!
Comment from Hotel Management
Jul 30, 2017
Thank for you feedback! We look forward to your return. Thank you for your patronage.