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Reviews of Hilton Boston/Dedham

3.5 out of 5
Hilton Boston/Dedham
25 Allied Drive, Dedham, MA

Reviews

7.2

Good

Rating 10 - Excellent. 379 out of 1007 reviews" "
Rating 8 - Good. 224 out of 1007 reviews" "
Rating 6 - Okay. 157 out of 1007 reviews" "
Rating 4 - Poor. 116 out of 1007 reviews" "
Rating 2 - Terrible. 131 out of 1007 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Melissa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bed and pillows are very very very uncomfortable. The beds are very very hard and uncomfortable. Also the pool being closed was very disappointing. Needs to be fixed. Wouldn't stay there ever again. Not worth the money. Very disappointed.
Stayed 1 night in Apr 2024

6/10 Okay

Caroline

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I was very surprised that there was no microwave in the room. The pool was closed. You have to wonder why the rooms are so expensive? You don't even get the minimum of what I consider to be the basics in a hotel room. nothing special.
Stayed 1 night in Apr 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Andrea, Brockton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great, comfortable, accommodating, relaxing and enjoyable. Room and facility was clean. Staff was very friendly and helpful. Definitely would book another stay in future.
Stayed 1 night in Apr 2024

8/10 Good

Melissa

Stayed 1 night in Apr 2024

6/10 Okay

Dona

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Katherine

Business traveler, Traveled with partner
Stayed 1 night in Apr 2024

10/10 Excellent

Lexbagnard wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hôtel
Stayed 1 night in Mar 2024

10/10 Excellent

Handy, Hyde prk

Stayed 2 nights in Mar 2024

10/10 Excellent

oriole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Mar 2024

4/10 Poor

Tina

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Clearly under staffed and trained. Nothing special for a Hilton name.
Stayed 4 nights in Mar 2024

10/10 Excellent

Wanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024

8/10 Good

Amaya

Stayed 1 night in Mar 2024

6/10 Okay

jennifer

Liked: Cleanliness, staff & service
The pool was not open which was bummer n do u have option to use other Hilton property pool however pain in ass to do so rooms were big but outdated old
Stayed 1 night in Mar 2024

10/10 Excellent

Natalia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing
Stayed 1 night in Mar 2024

10/10 Excellent

Kathleen

Business traveler
It’s fine. Not great.
Stayed 1 night in Mar 2024

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed one night but it was clean and staff was excellent.
Stayed 1 night in Mar 2024

10/10 Excellent

Leilei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hilton was very nice. It was clean, and the front desk had excellent customer service. There was a ton of free parking, as they have their own multi-level garage. The room was clean and comfortable. There was a chirping smoke detector that I told them about, and although it wasn't easy to find, they had someone take care of it until it was addressed.
Stayed 2 nights in Mar 2024

10/10 Excellent

Gopal, New York

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really upscale facility well kept and great dining options
Stayed 1 night in Mar 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
nice place overall.
Stayed 2 nights in Mar 2024

6/10 Okay

Brianna

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Yohanna

All good
Stayed 1 night in Mar 2024

6/10 Okay

SAMUEL

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Everything was good except the buffet was bad.
Stayed 6 nights in Feb 2024

8/10 Good

Edwin

Liked: Cleanliness, staff & service
It was a 6/10
Stayed 2 nights in Mar 2024

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was right off Rt 128 and convenient for our visit to Dedham
Stayed 1 night in Feb 2024

10/10 Excellent

Thiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this Hotel!
Stayed 1 night in Mar 2024

6/10 Okay

Dennis

Traveled with family
Liked: Cleanliness
Pool area
Stayed 1 night in Dec 2023

8/10 Good

Ed

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, spacious room. Comfortable bed and pillows. Full buffet breakfast. Would stay again!
Stayed 1 night in Feb 2024

10/10 Excellent

Cory

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, room interiors seem to have been recently renovated
Stayed 2 nights in Feb 2024

10/10 Excellent

Suelly

10/10 Excellent

Fritzlaine

Stayed 1 night in Feb 2024

10/10 Excellent

Natalee

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Feb 2024

2/10 Terrible

Austin

Traveled with group
Liked: Amenities
We had to switch rooms @2am there was a mouse in our room. My friend freaked out. I was upset as I am handicap and it hard to move at 2 am after being settled in
Stayed 1 night in Jan 2024

4/10 Poor

Shelby

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Dead flies on the wall in room, pull out sofa had one flat sheet and one fleece blanket, and springs poking through, pool and jacuzzi closed the duration of the weekend.
Stayed 1 night in Feb 2024

8/10 Good

Susan, Saco

Traveled with partner
Liked: Amenities
We love the convenience of this hotel! It’s close to great restaurants, Legacy Place for shopping! Great beds, too!
Stayed 1 night in Feb 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk gentleman Frank is the best !!
Stayed 1 night in Jan 2024

4/10 Poor

Tyler

Stayed 2 nights in Dec 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Sue

Disliked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Bartosz

Stayed 1 night in Jan 2024

10/10 Excellent

Christina

Stayed 1 night in Jan 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Heating unit very noisy
Stayed 2 nights in Jan 2024

10/10 Excellent

Harrington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10
Stayed 1 night in Jan 2024

8/10 Good

Regina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem
13 ur old bday party
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice family oriented hotel with a nice pool and breakfast restaurant.
Stayed 4 nights in Jan 2024

6/10 Okay

Natasha

Stayed 2 nights in Jan 2024

6/10 Okay

Tanya

Traveled with partner
Liked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024