Ratings based on 1,308 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great, comfortable, stay.

Posted Jan 17, 2016
Great overnight stay. Clean, quiet, and comfortable. Friendly, helpful staff. I booked 3 rooms for my colleagues and I and all of us were very satisfied.
Comment from Hotel Management
Jan 24, 2016 by Joe, Hotel Management
Good Afternoon, I just wanted to take a quick moment of your time to thank you for staying with us and for writing your review. I was pleased to read that the hotel worked out well for you and your colleagues. I will be sure to share your comments with the staff. Again, thank you and please feel free to call on us again. Sincerely, Joe Dadiego General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice clean friendly & quiet hotel.

Posted Jan 16, 2016
Enjoyed ourselves visiting family. Looking forwatd to another weekend get away.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great choice!

Posted Jan 7, 2016
6 of us stayed for 4 nights. Hotel was great and affordable. They also offered free starbucks in the morning. Staff was extremely helpful.
Comment from Hotel Management
Jan 11, 2016 by Joe, Hotel Management
Good Morning, I just wanted to take a quick moment to thank you for staying with us and for taking the time to write your review. I will be sure to share it with the team. Again, thank you for choosing the Hilton Boston Dedham and we trust you will call on us again when you return to the area. Sincerely Joe Dadiego General Manager
2 out of 5
by A verified traveler

Posted Jan 5, 2016
Old furniture. Room service dint come on one day to clean the room.
Comment from Hotel Management
Jan 11, 2016 by Joe, Hotel Management
Good Morning, I just wanted to take a moment to thank you for staying with us and for your comments regarding your stay. I am very sorry that your room was not cleaned by our housekeeping team. I will be sure to speak with our housekeeping manager for follow up. I also wanted to let you know that our current renovation project will adding all new furniture to our guest rooms. Again, thank you for staying with us and for taking the time to write. Guest feedback is very important to us and the success of the hotel. Again, please accept my most sincere apologies. Joe Dadiego General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from MA

Home away from home

Posted Jan 3, 2016
Pros: Everything especially the staff.
Cons: Would nice to have restaurant open lunch and dinner. Buffet would be nice for the same price as breakfast. Price for breakfast buffet is a bit pricey
Location: I stayed at the hotel, but there is a complete shopping mall and many restaurants in the vicinity
What a great stay. Everyone was so incredibly nice. They told me anytime I stopped in I would be welcomed like family. That is definitely the way I felt. I can not give any better words than this.
Comment from Hotel Management
Jan 11, 2016 by Joe, Hotel Management
Good Morning Nancy, I was so happy to read your review today. Our team works very hard to make all of our guests feel special. I will be sharing all of your comments with the team. I also wanted to let you know that our current renovation plans will make the hotel even better. These plans will include a new concept restaurant for the hotel with dine in and take out services. Again, thank you for your continued patronage of our hotel and remember when you come here you're family. Sincerely, Joe Dadiego General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Owings Mills, MD

Nice hotel

Posted Dec 2, 2015
The hotel is nice. I had a little issue with my room. They moved me to another room with no headache. I would recommend it.
Comment from Hotel Management
Dec 19, 2015 by Joe, Hotel Management
Bruce, I wanted to take a moment to thank you for staying with us recently and for your comments. I was happy to learn the team handled your room move without any problems. I will share your comments with them. Sincerely, Joe Dadiego General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from dedham

Muito prática a localização

Posted Dec 1, 2015
Muito bem atendido pelos seus eficientes funcionários.
Comment from Hotel Management
Dec 4, 2015 by Joe Dadiego General Manager, Hotel Management
Thank you for your kind words and for staying with us. We hope you will call on us again.
5 out of 5
Recommended
for Everyone
by A verified traveler

convenient

Posted Nov 29, 2015
Pros: convenience
Cons: shower-better fan system in the bathroom
Location: legacy place
we stay here often-love the hotel and area. that's it
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to relatives.

Posted Nov 29, 2015
There was much too much chlorine in whirlpool. Otherwise stay was great.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 22, 2015
It is very clean and comfort hotel. next time I want to stay this hotel again.