No one cleaned the room only once a week i was unaware about that we had to go to the front desk to trsde our old used towles to get new ones then find out we had to wait until the next day to get them because they were out
Comment from Hotel Management
Jun 4, 2016 by L Board, Hotel Management
Thank you for your feedback. As with all Candlewood Suites, it is Brand standard to clean the rooms once per week, as we are an extended stay property, we try to respect the privacy of our guest. We understand and apologize for the inconvenience caused by the lack of towels, this matter will be looked into forthwith. We hope for the opportunity to make this up to you the next time you are in the area.
Director of Sales