Ratings based on 133 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
91% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from US

convenient for extra holiday guests

Posted Nov 26, 2016
Great location for us and convenient for holiday guests. Pool heater was broken so pool was closed which had been a great expectation for the grandkids. Our 4 year old began to cry when told as he'd been expecting that special treat.
Comment from Hotel Management
Nov 27, 2016 by General Manager, Hotel Management
Thank you for taking the time to provide feedback on your stay at our hotel. We are happy to note that our location was perfect for your needs. That being said, I apologize for the disappointment for the condition of our pool at that time, and have addressed this issue with the proper team member in charge of that area. We will make every effort to notify guests in the future when the pool is closed due to maintenance issues. We hope you and your family will visit us again and give us an opportunity to give you a much better impression of our hotel. Greg Kowalsky, General Manager
4 out of 5
by A verified traveler from uk

would recommend hotel

Posted Sep 30, 2016
Pros: Everything. Good position for business and travel
Cons: Pool could do with a clean, and to be warmer
Location: Deer park mall. Good rail service to chicago
Comfortable, clean hotel, friendly helpful staff, very good breakfast.
Comment from Hotel Management
Oct 1, 2016 by General Manager, Hotel Management
It is great to read how much you enjoyed your visit to the Hampton Inn & Suites Chicago Deer Park. We appreciate your nice comments regarding our convenient location, welcoming associates as well as spotless property. We value your recommendation and hope to welcome you back the next time you are in Deer Park. Greg Kowalsky General Manager
5 out of 5
by Susan

Posted Aug 28, 2016 on Hotels
Comment from Hotel Management
Aug 30, 2016 by General Manager, Hotel Management
We appreciate your business. Ratings like yours help us show we are doing things right. Thank you for staying at the Hampton Inn & Suites Chicago Deer Park. We would love to welcome you back the next time you are in our area. Greg Kowalsky General Manager
5 out of 5
by Paul

Posted Aug 13, 2016 on Hotels
Comment from Hotel Management
Aug 14, 2016 by General Manager, Hotel Management
Thank you for choosing to stay at the Hampton Inn & Suites Chicago Deer Park. We are absolutely delighted to read how much you enjoyed your stay with us, and thank you again for sharing these wonderful comments with fellow online reviewers. We would love to welcome you back every time that you visit this area. Greg Kowalsky, General Manager
5 out of 5
by Kent from Laguna Vista.,TX

Posted Jul 14, 2016 on Hotels
Great stay
Comment from Hotel Management
Jul 17, 2016 by James, Hotel Management
Thank you for sharing your stay experience at the Hampton Inn & Suites Chicago Deer Park. I am absolutely delighted to hear you had an enjoyable visit and you loved everything we have to offer. Thank you for allowing us the opportunity to serve you, and we hope to have you as our guest again. Greg Kowalsky General Manager
5 out of 5
by nitin

Posted Jul 10, 2016 on Hotels
Comment from Hotel Management
Jul 12, 2016 by James, Hotel Management
Thank you for sharing your five star feedback regarding your stay experience at the Hampton Inn & Suites Chicago Deer Park. We are glad to see that you enjoyed your visit and all the facilities as well. Our team is dedicated to your total comfort and ratings like yours make it all worthwhile. We hope to serve you again in the near future. Greg Kowalsky General Manager
4 out of 5
by Lana from Rockville, MD

Nice and Convenient Hotel

Posted Jun 6, 2016 on Hotels
Nice hotel located right beside a large outdoor shopping mall. It was convenient if you needed to pick something up or kill some time. The staff was friendly and it was nice to have a complimentary breakfast. I just wish they had normal, plan scrammbled eggs through. The first day was pretty good with omeletts, but the second day was pretty awful with southwestern style eggs that were not too edible. I think sticking with something more basic would satisfy a larger audience. It was nice they had a little convenient store to pick up basic snacks and miscellaneous stuff that you might need. I wish they kept the water in the pool warmer. Everyone was complaining that it was too cold.
Comment from Hotel Management
Jun 10, 2016 by James, Hotel Management
Thank you for choosing to stay at the Hampton Inn & Suites Chicago Deer Park. We are glad to read that your overall visit was satisfactory and that you liked our location which was perfect for your needs. We are also happy that our associates took good care of you. However, we are sorry that we did not live up to your expectations in regard to our breakfast offerings and some of our facilities. I have shared your concerns with the respective departments, so that these kind of issues are not repeated. We apologize for the inconvenience these caused. We appreciate your suggestions and hope to welcome you back the next time you are in Deer Park. Thank you and have a great day! Greg Kowalsky General Manager
4 out of 5
by Michael from Celebration

Posted May 28, 2016 on Hotels
Nice clean comfortable hotl.
Comment from Hotel Management
Jun 1, 2016 by James, Hotel Management
Thank you for being our guest at the Hampton Inn & Suites Chicago Deer Park. We are glad that you had an enjoyable and comfortable stay. It was our pleasure accommodating you, and we would love to be of your service again on your future visit to our area. Greg Kowalsky, General Manager
5 out of 5
by A verified traveler

Posted May 8, 2016 on Hotels
Comment from Hotel Management
May 15, 2016 by James, Hotel Management
Thank you for choosing to stay at the Hampton Inn & Suites Chicago Deer Park and for the five star feedback. It is great to see that you liked your visit and all the amenities that our hotel has to offer. We look forward to welcoming you back the next time you are in Deer Park. Thank you, and have a great day! Greg Kowalsky General Manager
5 out of 5
by Evan from St. Louis

Very nice

Posted Apr 3, 2016 on Hotels
Very nice hotel. The bed was super comfortable. We were in town visiting relatives and will definitely stay again next time.
Comment from Hotel Management
Apr 5, 2016 by James, Hotel Management
Thank you for your great remarks of the Hampton Inn & Suites Chicago Deer Park. I am happy that you were pleased with your accommodation and that you got a great night’s sleep. I am also glad that our location was perfect for visiting your loved ones. Thanks again, and we look forward to your next visit!! Greg Kowalsky General Manager