Ratings based on 18 Verified Reviews

4.2 out of 5
86% of guests recommend
4.6 Room cleanliness
3.8 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Iowa

Great Location!

Posted Sep 14, 2017
Pros: Location
Cons: communication of how to check in during off season dates
Location: Very Scenic location
We were here in the off-season on 9-10-17' thru 9-13-17' for a conference at the Stein Ericksen across the street. The location was great, just walked across the street and up the hill to the conference. We were told ahead of time that since it was the off season that the Hot Tub with the room would not be available and they do not have air conditioning. It was a little warm during the day but it cooled off at night and they did have fans that you could place in the window to get some air moving. What we were not told was that there would not be anyone at the Black Bear Lodge to check us in. After arriving to check in and finding that no one was there we called the phone number for Wyndam that was on the door and were told we should have received a code via email for a lock box in the entry way with the codes to get into the garage and room. I did not have the code so they did provide it to me over the phone.
5 out of 5
Recommended
for Everyone
by A verified traveler from Tooele, UT

Spacious Two Bedroom Suite

Posted Sep 8, 2017
Cons: More sleeping pillows on beds, not such an outrageous "facilities fee"
This hotel was great. We loved the hot tub out on the deck. I was worried about it being too warm in the room because they don't have A/C but if you keep the windows closed throughout the day and open them during the night with a fan blowing, it keeps the room rather cool. The only thing I really have to complain about is the pillows on the bed. Most of them are decorative and there is only 2 or 3 actual sleeping pillows that are very small.
Comment from Hotel Management
Sep 8, 2017 by Alicia S. , Hotel Management
Kayli, Thank you for taking the time to tell us about your stay. And thank you for choosing Wyndham Vacation Rentals!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice and Comfortable

Posted Jul 30, 2017
Pros: Space, decorations, comfort
Cons: Onsite staff
Location: Park City
We stayed in the Black Bear Lodge for two nights during a family vacation in July 2017. The set up is like a condo with two bedrooms, three full baths, a kitchen, and an open area for dining and relaxing. The accommodations were excellent. The only downside is the lack of onsite staff. The lobby is open from 9:00 am - 5:00 pm so if you need anything, you need to get it taken care of during those hours. I would definitely stay here again as the room was VERY comfortable.
Comment from Hotel Management
Aug 4, 2017 by Alicia S., Hotel Management
Jon, Thanks for your feedback. Our summer hours are limited, but our winter hours are extended. We do have on-call services available for after-hours assistance in the summer. Thanks for staying with us and thanks for leaving us a great review.
4 out of 5
by A verified traveler

Posted Jun 25, 2017 on Hotels
It was a great peaceful location and the kids love the "swim spa" jets on the pool.
Comment from Hotel Management
Jun 27, 2017
Thanks for your review! We are glad to hear you had a lovely stay. Kind regards, Alicia S. Wyndham Vacation Rentals
5 out of 5
by Choncia

Posted Jan 30, 2017 on Hotels
The customers service was suberb! Thanks for the amazing cookies!! Felip or Felix I can't remember your name! I shall return
Comment from Hotel Management
Feb 1, 2017 by General Manager, Hotel Management
Thank you so much for your review! Come see us again soon.
4 out of 5
by A verified traveler

Posted Nov 28, 2016 on Hotels
Comment from Hotel Management
Jan 6, 2017 by General Manager, Hotel Management
Thank you for your rating!
4 out of 5
by A verified traveler

Fun time at Black Bear

Posted Nov 28, 2016 on Hotels
Rustic, cozy and very clean accommodations. Great family time.
Comment from Hotel Management
Jan 6, 2017 by General Manager, Hotel Management
Thank you for your feedback!
4 out of 5
by A verified traveler

Lodge room with rustic charm

Posted Nov 27, 2016 on Hotels
Very quiet and relaxing stay. Private hot tub was excellent. Room had a lot of character and added to the ambiance of the surrounding nature outside.
Comment from Hotel Management
Jan 6, 2017 by General Manager, Hotel Management
Thanks so much for your great feedback. And thank you for staying with us.
5 out of 5
Recommended
for Families
by A verified traveler from US

Sweet Mountain Retreat

Posted Nov 27, 2016
Pros: It was quiet and up in the mountains
Cons: Nothing
Location: Park City = skiing, shopping, hiking, restaurants and oh did I mention shopping?
Ourcondo was wonderful. Spacious beautifully decorated, comfortable and inviting
Comment from Hotel Management
Jan 6, 2017 by Alicia S. , Hotel Management
Thank you for your feedback!
4 out of 5
by A verified traveler

Luxury with a but..

Posted Sep 24, 2016 on Hotels
The location even for off season was relaxing and quiet. The only lighting was overhead and too glarish for reading. Table reading lamps are a must. The bed was full of decorator pillows but the sleeping pillows were like long tree logs and there were 2. The outdoor deck was great and the place had beautiful furnishings.
Comment from Hotel Management
Jan 6, 2017 by General Manager, Hotel Management
Thanks for your feedback. Your comments on the lighting and pillows have been shared with our staff to see if we can work the homeowners to make upgrades. Thank you for staying with us.