Ratings based on 77 Verified Reviews

4.7 out of 5
90% of guests recommend
4.9 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel

Posted May 6, 2018
We had to check in later than planned because of some mishaps on the way to the hotel for my husband’s birthday. We received exceptional service from the moment we opened our car door and handing our keys over to valet. Katie and Bruce at the front desk were phenomenal. They went above what we expected to help brighten our day. Thank you for an amazing stay in a gorgeous room with wonderful views.
3 out of 5
by A verified traveler from Miami Beach

Amateurism

Posted Mar 30, 2018
We paid $1000 per night, one room for 3 peoples with one bed!!! How it’s possible????? We called immediately the front desk, and they charged us an extra $58,00/ night!!!! No table available at the restaurant for dinner, I don’t even know how it’s possible!! Waiting 25 min every morning to get a table at the breakfast, again when you pay $1,000/ night it’s just crazy!!! The only answer for all my questions was always the same one “we apologize, sorry for the inconvenience “, but when you’re staying 7 nights you can go crazy!! Staff is not helpful, limit arrogant, they don’t care about clients, service, and the top is the Manager!!! Please for this kind of price go somewhere else, it’s just unbelievable to see the way they’re dealing with peoples, i’m A very frequent traveler, I honestly never seen that in my all life. For the checkout, not even a question about how was the trip, zero!!! Just here your balance!!! Paying Paying Paying, not even thank you.
5 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted Mar 16, 2018 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Boaton

Ski Trip

Posted Mar 10, 2018
This hotel is convinirtly located to slopes in Deer Valley.
5 out of 5
by A verified traveler

St. Regis is First Class.

Posted Jan 28, 2018 on Hotels
The St. Regis Deer Valley has the most well trained staff of any resort I have ever stayed at worldwide. Definitely a 5 star hotel. Worth spending the money on a couples or family ski trip if you desire the first class service.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston texas

Best ski hotel-resort with best people

Posted Jan 3, 2018
Everyone at st Regis Work their best to provide you best services possible. Whether it is housekeeping or concierge or restaurant staff, they all work with dedication, smile and pride. It is the best and most comfortable place for families. Valet ski service is cherry on the cake because it makes the ski experience so fun n comfortable. I love this hotel.
Comment from Hotel Management
Jan 9, 2018 by Javier Rodriguez, Hotel Management
Thanks for staying with us, we really appreciate your feedback. Hope you and your family have plans to come back soon!
5 out of 5
by A verified traveler

Quality stay in Deer Valley

Posted Dec 4, 2017 on Hotels
Amazing service. The hotel staff went out of their way to help me find my wedding ring that I lost/left in the room and will be shipping to me. Comfort wise, didn't sleep well due to "high" pillows, but had I stayed a second night, I would have asked for shorter/less tall pillows.
Comment from Hotel Management
Dec 28, 2017
Thanks for staying with us. We appreciate your feedback! Javier Rodrigues
4 out of 5
by Corey

Posted Nov 26, 2017 on Hotels
Great property and great service!
Comment from Hotel Management
Nov 29, 2017
Thanks for staying with us. We appreciate your feedback! Javier Rodriguez
5 out of 5
by William

6 Star Elegance

Posted Oct 8, 2017 on Hotels
Outstanding resort with a view of the Deer valley ski area. Elegant & opulent value despite the price.
Comment from Hotel Management
Nov 20, 2017
Thanks for staying with us, we really appreciated your feedback! Javier Rodriguez
4 out of 5
by EUDALDO

Posted Oct 2, 2017 on Hotels
The hotel location is simply awesome. The staff was very corteous and the room was neat. The hotel has a comvenient shuttle service to Main Street.
Comment from Hotel Management
Oct 9, 2017
Thanks for staying with us. We appreciate your feedback!