Ratings based on 1,537 Verified Reviews

3.6 out of 5
74% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Families
by A verified traveler from Puerto Rico

Nice hotel near beach and mall

Posted Jul 11, 2017
Pros: The space of the rooms. The pool with its jacuzzi is excellent. Very accessible and close to shopping centers and places of interest.
Cons: They should change the mattres. And have a loundry room per floor. They only had one loundry area. They should also have a children's pool.
Location: We loved the area. Near everything!
Overall our experience was good. The rooms are comfortable. Our experience with the room service was not so good. The mood of many of these room service employees was not the best. There was one day they did not make the room. But the front desk clerk helped us sort it out. The front desk clerks, Jesenia and Camila were excellent and helped us with all our doubts.
2 out of 5
by A verified traveler from G

No Fun

Posted Jun 27, 2017
The hotel is really really borning its nothing to do on site
Comment from Hotel Management
Jun 28, 2017 by Myriane, Hotel Management
Thank you for taking the time to tell us how your stay was. we are sorry that you were not able to fine anything to do while staying with us, however we do have a list of activities in the surrounding area to do at our front desk. we hope that on your next visit with us you are able to enjoy them. Best Myriane P Assistant GM
5 out of 5
Recommended
for Everyone
by A verified traveler from Auburndale

Nice hotel, close to everything

Posted Jun 6, 2017
Hotel is great, nice pool area, was clean and landscape was lush, in a great area, close to I95 , The breakfast was awesome, and plenty to choose. The rooms were fine, but could use some fresh paint, but in all, had a awesome time, and would recommend this hotel to anyone.
Comment from Hotel Management
Jun 12, 2017 by Camila, Hotel Management
Thank you for completing the survey. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Daytona Beach

Family Trip

Posted Jun 6, 2017
Pros: They are always very family friendly..
Cons: The beds are a little hard..
Location: They are right off the interstate, which is good and there are good places to eat near by.
Room was good there was enough room for everyone. Very clean and housekeeping was very nice. We stay here a lot since it is very close to all our family. There is a great pool and a nice breakfast in the mornings.
Comment from Hotel Management
Jun 12, 2017 by Camila, Hotel Management
Thank you for completing the survey. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Hope to see you again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 17, 2017
Clean and comfortable room. Very friendly staff . Also great rates.
Comment from Hotel Management
Jun 2, 2017 by camila , Hotel Management
I am glad you enjoy you stay. Hope to see you soon.
3 out of 5
by A verified traveler

Posted Apr 28, 2017
Cons: The sofa bed is the worse one I have ever suffered through. Every spring can be felt and the sofa itself is very uncomfortable to even sit on.
Marginal location in an industrial park setting. Restaurants are not walkable. However is very convenient to I95. Which on the down side means that it is easy to hear freeway noise. Staff was very friendly and helpful. Breakfast is marginal at best. Lots of food but not very high quality.
Comment from Hotel Management
May 19, 2017 by Myriane, Hotel Management
Thank you for taking the time to rate your stay with us. we sincerely hope that your next stay will be to your satisfaction. We have upgraded our rooms since your last visit. please join us and let us amaze you. Best Myriane P Assistant GM
2 out of 5
by A verified traveler

Posted Apr 24, 2017 on Hotels
Comment from Hotel Management
Apr 26, 2017
Thank you for your rating. we would like to know what we could have done better to have earned a 5 star from you. looking forward to seeing you again soon Best regards Myriane P Assistant GM
2 out of 5
by A verified traveler

Posted Apr 21, 2017 on Hotels
Comment from Hotel Management
Apr 26, 2017
thank you for taking the time to rate our service, please feel free to let us know in detail what we can do to earn a five star from you on your next visit whit us. Best regards Myriane P Assistant GM
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Apr 20, 2017
Nice hotel close to the school that my big boy is going and the shopping mall
Comment from Hotel Management
Apr 21, 2017 by Myriane, Hotel Management
Thank you for choosing to stay with us at the Best Western Plus Deerfield Beach, we are very happy to know that we have exceeded your expectations and hope to see you again soon. Best regards Myriane P Assistant GM
5 out of 5
by Lupita

Posted Apr 14, 2017 on Hotels
Comment from Hotel Management
Apr 18, 2017
Thank you for the five stars!!! we are very exited to have been able to earn such a high rating from you. please come see us again soon. Best Regards Myriane P Assistant GM