Ratings based on 662 Verified Reviews

3.5 out of 5
70% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from maine

Always fiendly to stay,good location.

Posted Sep 9, 2017
Staff very helpful and friendly,when im in area wiill always stay there.great location,and room very clean and comfortable.
Comment from Hotel Management
Sep 9, 2017 by General Manager, Hotel Management
David, thank you for sharing your wonderful experience at Extended Stay America. We are thrilled to know our courteous associates and convenient location helped make your stay a memorable one. It was our pleasure hosting you, and we look forward to your return visit soon. Sincerely, General Manager
3 out of 5
by A verified traveler from New York

Conveniently located to our friends gym

Posted Aug 28, 2017
I would recommend to a friend if they didn't need an oven or want to enjoy a pool. I made the mistake of not verifying whether the hotel had a pool or oven which would hace been nice. I need an oven to prep some food and a pool would have been excellent to relax.
Comment from Hotel Management
Aug 29, 2017 by General Manager , Hotel Management
Elizabeth, thank you for your review. We are happy to know our location worked well for your needs and had an overall pleasant time with us. I have also made a note of your suggestions as we plan to make any future changes. We hope you will come back so we can deliver you a much better experience. Sincerely, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from deerfield beach, florida

Extended Stay....Again

Posted Aug 26, 2017
I really enjoyed my room and had a great night sleep! The room was really clean and a great experience, so thank you extended stay :D
Comment from Hotel Management
Aug 26, 2017 by General Manager, Hotel Management
Edwidge, thank you for selecting Extended Stay America for your visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay and that you had a good night's rest. Thank you for making us your first choice, and we look forward to seeing you in the future! Sincerely, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from nassau

Comfortable

Posted Aug 25, 2017
Quick stay for a seminar in deerfield. Very comfortable room for the price. Have another conference in deerfield will stay again.
Comment from Hotel Management
Aug 26, 2017 by General Manager, Hotel Management
Bob, we're thrilled to know you had absolutely delightful stay with us and that you found us to be at a good value. Thank you for making us your preferred hotel, and we look forward to seeing you again soon. Sincerely, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Cocoa Beach

Nice hotel convent to shopping and beach

Posted Aug 25, 2017
I stay here for work M-F and enjoy staying here. the location and in room kitchen .. this is a nice hotel for a reasonable price
Comment from Hotel Management
Aug 27, 2017 by General Manager, Hotel Management
Our sincere thanks for reviewing your stay at Extended Stay America. We are pleased to read you found us to be a good value and that you were impressed with our convenient location and fully-equipped kitchen. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Cocoa Beach

Good for work travel

Posted Aug 25, 2017
I stay here every M-F for work and find their location just off 95 to be convent for my travels
Comment from Hotel Management
Aug 27, 2017 by General Manager, Hotel Management
Thank you for choosing Extended Stay America for your business trip. It’s good to read you enjoyed your time with us and that our location was ideal for your needs. We hope to be your hotel of choice every time you visit this area. Sincerely, General Manager
1 out of 5
by A verified traveler from NY, NY

Crack Hotel

Posted Aug 23, 2017
This is a pretty run down hotel with almost no amenities. Our rooms had ants, and a roach motel. The smoke detector was in a drawer. I would say this is more of a cheap motel than a hotel..which would have been fine, except the price did not reflect that.
Comment from Hotel Management
Aug 25, 2017 by General Manager, Hotel Management
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager
2 out of 5
by A verified traveler from pompano Beach Fl

Hotel needs a reno

Posted Aug 20, 2017
The kitchen did not work. The hallways were narrow and smelled funky. The electric socket on the wall on the side where the kitchen is located Did not work. No lamplight or ability to plug in computer on that wall.
Comment from Hotel Management
Aug 22, 2017 by General Manager, Hotel Management
Mary, please accept my apology for not living up to your expectations during your visit. We apologize for falling short of your expectations. Your feedback is invaluable and highlights the areas that need attention. Your review will be taken as a tool to ensure that all procedures within our housekeeping and maintenance departments are being followed. I truly hope this unfortunate situation will not prevent you from staying with us again. Sincerely, General Manager
2 out of 5
by A verified traveler from Costa Rica

A hotel next to the freeway.

Posted Jul 10, 2017
Pros: Nothing to get me to return.
Cons: Cleaning and maintenance could be improved. Some seating outside would be nice.
Location: Only things nearby are a dirty 7-11 about 3 blocks away and Cracker Barrel next door.
One ceiling light kept flickering on and off. Taking a bath I could see they didn't clean under the toilet rim. It took multi attempts to get the locks to work. Drug dealers cruise the parking lot. AC didn't work very well and the last 2 days didn't work at all. Small beds
Comment from Hotel Management
Jul 13, 2017 by General Manager, Hotel Management
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager
1 out of 5
Recommended
for Everyone
by A verified traveler from FL

room 229

Posted Jul 4, 2017
Pros: the location was great
Cons: the room smell and the the toilet
Location: beach about 10min and shopping stores was close to the area as well as I95
I think the restroom need a toilet that is not for children. When you are tall you do not want to have a small toilet because it is to low to the floor. The toilet need to be clean underneath the rim. It is gain green and looks like the housekeeping clean the outside & inside but not under the rim. The room smell funny like wet paint.
Comment from Hotel Management
Jul 6, 2017 by General Manager, Hotel Management
Lucky, please accept our apologies for providing a less than perfect experience during your stay. We sincerely apologize that your room was not serviced and cleaned to the level it should have been, and for the inconvenience caused. Please be assured your concerns have been communicated to our housekeeping director who will be addressing this with our team to take corrective actions immediately. I hope you will afford us an opportunity to redeem ourselves in the future. Sincerely, General Manager