Ratings based on 114 Verified Reviews

4.2 out of 5
82% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Room smelled like feet

Posted Nov 21, 2017
Upon arrival, the front desk ga seemed annoyed to have to be helping me. When I got to my room and opened the door I was hit with a wall of stench that was unbelievable. My room smelled like dirty old feet!! NOT KIDDING! Thank goodness I travel with bathroom spray and I was able to diffuse it a bit with that. The room was fine. Large and spacious. Overall physically clean. Just the smell was enough to knock over a horse. When I went to check out in the morning, no one was at the front desk. (There isn’t a bell either) The gal that is in charge of the continental breakfast came out to refresh the breakfast bar and asked if I needed help. (I had been standing there for almost five minutes) I told her that I wanted to check out and she said she couldn’t help me. I asked if she could please call someone who could and she said she didn’t know where they are. I suggested calling their cell phone or usually, hotel staff wear walky talkies, so could she call that way. She said no I’m sorry I can’t help you and walked away. I stood for almost five more minutes before someone came to help me. Again seeming annoyed to have to be helping me. And not really caring about my comments about the smelly room. If this is a representation of what comfort inn is about, count me out. This will be my last stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Very welcoming lady at reception.

Posted Oct 14, 2017
Pros: Location and staff
Cons: Furniture and carpets.
Location: Good shopping,nice town.
Room comfortable and clean.Excellent location.carpets on stairs need to be replaced--- dirty and worn,Furniture in halls tired looking.
5 out of 5
by A verified traveler

Great Hotel

Posted Jul 10, 2017 on Hotels
Spent the night of the 25th of June, 2017. As a frequent traveler I have experienced many motels. I never bothered to write a review. This is a first for me. The physical features were excellent. Shower (weakest feature in most hotels) had great pressure and good features. The room was clean pleasant and, excuse the poetic phrase, very welcoming. But physical features are just a part of the equation. As far as interaction with the human side of the hotel, I felt, again, very welcome. It was, all in all, a very nice experience. I highly recommend this hotel without any reservation. It is just great.
4 out of 5
by george

This traveler left a rating score only Posted Jul 2, 2017 on Hotels
4 out of 5
by george

Recommend

Posted Jun 26, 2017 on Hotels
Very good over all
3 out of 5
by Kathleen

Hotel fine / Bed Not

Posted Jun 6, 2017 on Hotels
Comfort Inn was ok... Clean / check-in went smoothly. Only (1) complaint was the bed. Just needed replaced --- could feel the springs. Luckily I was very tired and slept.
4 out of 5
by George

This traveler left a rating score only Posted May 30, 2017 on Hotels
5 out of 5
by Amanda

This traveler left a rating score only Posted Apr 20, 2017 on Hotels
5 out of 5
by brittany

This traveler left a rating score only Posted Apr 17, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Toledo

My Stay at Comfort Inn Defiance

Posted Jan 31, 2017
Pros: I like everything about it.
Cons: All is good
Location: The location is good and everything is nearby
My experience is good and I would recommend coming here to anyone.