Ratings based on 513 Verified Reviews

4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from lebanon

Nice hotel ,very comfortable

Posted Nov 4, 2017
Very clean ,very comfotable ,close to shopping center
Comment from Hotel Management
Nov 7, 2017 by MCalixte, Hotel Management
Dear Valued Guest, Thank you for rating us perfect. We greatly appreciate receiving your recognition regarding our hotel's level of cleanliness, very good ambiance and accessible location. We are looking forward to your soonest visit again in the hotel. Sincerely, Michael Calixte General Manager Al Ghurair Hotel & Living managed by AccorHotels
4 out of 5
Recommended
for Everyone
by A verified traveler from kochi

Heart of city

Posted Oct 23, 2017
Very good experience like metro bus taxi all is there Nice restaurants here
Comment from Hotel Management
Oct 26, 2017 by MCalixte, Hotel Management
Dear Valued Guest, Thank you for writing regarding your pleasant stay experience in the Al Ghurair Hotel managed by AccorHotels. We look forward to welcoming you back in the hotel again. Sincerely, Michael Calixte General Manager Al Ghurair Hotel & Al Ghurair Living managed by AccorHotels
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Great Hotel with amazing staff

Posted Oct 16, 2017
Stayed at this hotel for 5 night and the only regret was how short my stay was. Great members of stuff always happy to help, literally best experience as of yet. I will definitely come back again
Comment from Hotel Management
Oct 18, 2017 by MCalixte, Hotel Management
Dear Valued Guest Thank you for choosing to stay in the Al Ghurair Hotel managed by AccorHotels. We appreciate receiving your wonderful comments and for letting us know that our colleagues readiness to help gives the best impact of your stay. It is always our aim to ensure the satisfaction of our guests in the delivery of our service. We thank you as well for preferring to come back to us again. We shall look forward to your soonest visit. With best regards, Michael Calixte General Manager Al Ghurair Hotel & Al Ghurair Living managed by AccorHotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 21, 2017
I enjoyed staying Al ghurair hotel and I will go back again and again. ....
Comment from Hotel Management
Sep 25, 2017 by MCalixte, Hotel Management
Dear Valued Guest, Thank you for sharing a nice comment following your stay with Al Ghurair Hotel. We are glad that you had an enjoyable stay with us. We as well appreciate to learn that you would like to comeback and stay with Al Ghurair Hotel again. We are looking forward to welcoming you back soon. With best regards, Michael Calixte General Manager Al Ghurair Hotel & Living managed by AccorHotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Arizona

Convenient, Comfortable Hotel for Local Business

Posted Aug 25, 2017
Pros: Convenience to my business meetings; comfortable rooms; feeling of modest luxury throughout the premises; easy access to diverse foods and shops.
Cons: Perhaps providing guest access with access to maps of the area would have been helpful.
Location: It is located in a nice, not extremely upscale, area. Dubai Creek and the Gold and Spice Souk are nearby. The hotel is atop a huge shopping center.
The hotel is conveniently located in Deira, for those with business in the area. A wide range of numerous eateries and shops made it possible to manage everything practically in a single, albeit large, block. It sits atop a large mall which includes a reasonably priced convenience store/supermarket. Taxi stands and bus stops are steps from the hotel, and Union train station is also in walking distance. The hotel staff was extremely welcoming and accommodating. I had a few problems coordinating with a tour company and the staff helped me manage communications with them. The rooms were beyond comfortable and had fabulous views of the city (even with low visibility apparently common during the summer months). The bathtub was a bit larger than comfortable making it hard to get in and out and requiring lots of time to fill. Taxis charge more to drop off at the hotel, presumably because a mall is located on the premises, which would have been good to know. It is not in the heart of the glitz of Dubai, so be prepared to travel, though not very far, to get to those areas. Overall, I enjoyed my stay and had no complaints.
Comment from Hotel Management
Nov 18, 2017 by MCalixte, Hotel Management
Dear Valued Guest, We very much appreciate your comments regarding your stay at the hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Calixte General Manager Al Ghurair Hotel & Living managed by AccorHotels
5 out of 5
by Fawz

This traveler left a rating score only Posted Jul 28, 2017 on Hotels
5 out of 5
by IRAKLIS

Cleanliness and convenient

Posted Jun 28, 2017 on Hotels
Convenient location, close to metro and airport. The room and all the areas are cleaned regularly. The room was comfortable and large. Swimming pool and gym available from early the morning until night. Great hospitality.
Comment from Hotel Management
Jul 16, 2017
Dear Mr. Iraklis,, Thank you for posting a review following your visit in the Al Ghurair Rayhaan by Rotana, Dubai. We greatly appreciate receiving your kind comments. We look forward to welcoming you back in the near future. With best regards, Irene Kinyanjui, Al Ghurair Rayhaan by Rotana
5 out of 5
by Mohammed Omer

Posted Jun 18, 2017 on Hotels
Comment from Hotel Management
Jul 16, 2017
Dear Mr. Omer Thank you for posting a review following your visit in the Al Ghurair Rayhaan by Rotana, Dubai. We look forward to welcoming you back in the near future. With best regards, Irene Kinyanjui, Al Ghurair Rayhaan by Rotana
5 out of 5
by A verified traveler

Posted Jun 9, 2017 on Hotels
Comment from Hotel Management
Jul 16, 2017
Dear Guest, Thank you for posting a review following your visit in the Al Ghurair Rayhaan by Rotana, Dubai. We look forward to welcoming you back in the near future. With best regards, Irene Kinyanjui, Al Ghurair Rayhaan by Rotana
5 out of 5
Recommended
for Everyone
by A verified traveler from uk

Best hotel the surrounds are excellent

Posted May 24, 2017
You can get hustle bustle outside late night Or a quiet nights sleep No alcohol on premises is a bonus
Comment from Hotel Management
Jul 16, 2017 by ., Hotel Management
Dear Mr. Sidat, Thank you for posting a review on expedia.com following your stay at Al Ghurair Arjaan & Rayhaan by Rotana. We highly appreciate your positive feedback and we look forward to having you back again. Kind Regards, Irene Kinyanjui, Assistant Guest Service Manager.