Ratings based on 355 Verified Reviews

3.8 out of 5
82% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Great value

Posted Mar 29, 2018
Fabulous service at all times, great food from restaurant & room service, clean, comfortable, excellent value. Very satisfied.
4 out of 5
by A verified traveler

Posted Mar 6, 2018 on Hotels
I would stay here again. The hotel is 3 star not five, so if you are expecting five star move along with your selection, however, if you are after a clean well located hotel with friendly staff and a pretty good buffet breakfast then you would be happy with this hotel. The metro is very close, maybe 100-200m away, there is a shop across the road that is open 24 hrs. It’s easy to get around by metro. Also in a short walking distance is a shopping mall. A taxi to or from the airport was reasonable, maybe $25-35/AED .
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to the metro and shopping very nice location

Posted Mar 4, 2018
Very friendly staff clean rooms and.comfortable and.clean definitely coming back
5 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Mar 3, 2018 on Hotels
Reception was perfect, very helpfull
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 1, 2018
It was good hotel close to matro n shops n lots of eating places enjoyed staying in comfort Inn
4 out of 5
Recommended
for Everyone
by A verified traveler

Helpful staff and great location

Posted Feb 21, 2018
I would like to thank all the staff and had a wonderfull time.
4 out of 5
by A verified traveler

Posted Feb 19, 2018 on Hotels
Good overall business hotel; simple and comfortable. Near train and shops and airport.
3 out of 5
Recommended
for Personal Event
by A verified traveler

Easy airport access.

Posted Feb 5, 2018 on Hotels
The hotel was in a reasonable location quite close to the souks and easy to access Dubai International Airport. The hotel was clean and the condition good. Staff were quite friendly but several had difficulty understanding what was actually being asked and were unable to give specific information / directions. The breakfast selection was poor (in comparison to other hotels I have stayed in in this area over the past two years whilst intransit on long haul flights) with very few western options - (cornflakes for cereal and that was it!), very little salad and no yoghurt or fruit, food lukewarm. No tea/coffee making facilities were in the room and no bottled drinking water was provided which is unusual for Dubai.. The receptionist said "There are no extras for anything". A bonus is the nearby modern (but small in comparison to the large shopping malls) Al Ghurair Shopping Centre that has all modern shopping chains, a Carrefours supermarket and good eating options as well as many other shopping opportunities. Buses and underground stations are nearby.
2 out of 5
by A verified traveler

Posted Jan 18, 2018 on Hotels
Noise everywhere in the hotel (in and out) the staff uses the phones on the corridors disturbing the customers, you can hear everything, can't sleep, please change that system. Too expensive for the locations, neighborhood and services.
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Excellent staff and service provided!

Posted Jan 15, 2018
Pros: The friendliness of the concierge. Room cleanliness. Food service and its varieties. The free shuttle services to certain places.
Cons: Wi-fi.
Location: Hotel is very near to the airport and also near to Union metro. 24hrs store opposite the hotel. Shopping centre less than 1km away.
Checking in was very smooth and fast. The room that I specifically request was made available for me. The cleanliness of the room was excellent. Basic necessities were made available in the room and upon request, in which was responded quickly. Wi-fi was alright although I did experience some issues such as failure to connect or weak signal sometimes. In-room service like meal orders were easy and deliveries were professional and in reasonable timings. The hotel concierge by the of Hamid was very friendly and accommodating throughout my whole stay in the hotel. He recommended places to visit within the vicinity, help with the luggages during checking in and out and never fail to greet whenever we chance upon each other. The hotel definitely made my trip a comfortable one.