Ratings based on 187 Verified Reviews

3.5 out of 5
72% of guests recommend
3.8 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from saudi arabia

Posted Aug 25, 2017
Hotel is not bad concerning the price check in was smooth and nice
Comment from Hotel Management
Aug 25, 2017 by MIRZA, Hotel Management
Dear Mr. Amjad kelabi Greetings from Emirates Concorde Deluxe Hotel Apartments. We would like to thank you for your recent stay at Emirates Concorde Deluxe Hotel Apartments. It was truly a pleasure to have served you. Thank you so much for your valuable feedback. We hope that the accommodations and services were pleasant and relaxing as complete satisfaction is our goal at Emirates Concorde Deluxe Hotel Apartments. Please let us know if there are improvements or enhancements required in order to make our services more pleasant and comfortable. We would love to hear from you and hope for the pleasure of seeing you as a regular guest. We are looking forward to your next visit and wish you the best in your business and personal endeavors. Warm Regards, Mirza Mushahid Beg Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 23, 2017
It is nave place to stay with your family I feel like my home
Comment from Hotel Management
Aug 25, 2017 by MIRZA, Hotel Management
Dear Mr. Amjad kelabi Greetings from Emirates Concorde Deluxe Hotel Apartments. We would like to thank you for your recent stay at Emirates Concorde Deluxe Hotel Apartments. It was truly a pleasure to have served you. We hope that the accommodations and services were pleasant and relaxing as complete satisfaction is our goal at Emirates Concorde Deluxe Hotel Apartments. Please let us know if there are improvements or enhancements required in order to make our services more pleasant and comfortable. We would love to hear from you and hope for the pleasure of seeing you as a regular guest. We are looking forward to your next visit and wish you the best in your business and personal endeavors. Warm Regards, Mirza Mushahid Beg Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Mason Ohio

Nice Hotel Nice Location

Posted Aug 12, 2017
Pros: staff and cleanliness
Very nice hotel in a nice area. We had a great experience from the start, offered an upgrade for free but we didn't take it. Breakfast was good and service was great. They tried to accommodate us as best as possible as our son has severe nut allergies. Clean and nice inside and out. Free shuttle service was the only perk we should have better used since we signed up for tours and did not drive around much.
Comment from Hotel Management
Aug 14, 2017 by Mirza, Hotel Management
Dear Mr. KG, We would like to thank you for your recent stay at Emirates Concorde Hotel & Apartments. It was truly a pleasure to have served you. Thank you for your wonderful feedback about your recent stay with us. We delighted to hear that you had such a memorable experience with us. We are so pleased to read that you liked our hotel's location, our services and breakfast, and you found our team members helpful. Once more, thank you for your valuable feedback. We would love to hear from you and hope for the pleasure of seeing you as a regular guest. We are looking forward to your next visit and wish you the best in your business and personal endeavors. Warm Regards, Mirza Mushahid Beg Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney Australia

Great place to stay

Posted Jul 22, 2017
Pros: Everything
Location: Great location and the ability to get a taxi the minute you stepped out the front door was a bonus.
The staff were so welcoming and friendly and did all they could to make sure we were happy. The upgrade to the executive suite was an unexpected bonus also
Comment from Hotel Management
Jul 24, 2017 by Mirza, Hotel Management
Dear Mr. Mohd Almarri Greetings from Emirates Concorde Hotel & Apartments. We would like to thank you for your recent stay at Emirates Concorde Hotel & Apartments. It was truly a pleasure to have served you. We would love to hear from you and hope for the pleasure of seeing you as a regular guest. Warm Regards, Mirza Mushahid Beg Front Office Manager
5 out of 5
by John

Posted Jun 15, 2017 on Hotels
Comment from Hotel Management
Aug 9, 2017
Dear guest, We would like to thank you for your recent stay at Emirates Concorde Deluxe Hotel Apartments. It was truly a pleasure to have served you. Thank you for your wonderful reviews about your recent stay with us. We are so pleased to hear that you had such a great time with us. Your valuable feedback will help us to serve you and our guests better in the future. Your feedback has proved to be invaluable. We continue to be committed to provide you and all our guests with the highest standard of service in the industry. We would love to hear from you and hope for the pleasure of seeing you as a regular guest. We are looking forward to your next visit and wish you the best in your business and personal endeavors. Warm Regards, Mirza Mushahid Beg Front Office Manager
4 out of 5
by Majid Ullah

Posted Jun 14, 2017 on Hotels
Comment from Hotel Management
Aug 9, 2017
Dear Guest, We would like to thank you for your recent stay at Emirates Concorde Deluxe Hotel Apartments. It was truly a pleasure to have served you. Thank you for you precious reviews for your recent stay with us. We delighted to hear that you had such a great time with us. Your valuable feedback will help us to serve you and our guests better in the future. Your feedback has proved to be invaluable. We continue to be committed to provide you and all our guests with the highest standard of service in the industry. We would love to hear from you and hope for the pleasure of seeing you as a regular guest. We are looking forward to your next visit and wish you the best in your business and personal endeavors. Warm Regards, Mirza Mushahid Beg Front Office Manager
4 out of 5
by Olufemi

Good Hotel

Posted Jun 10, 2017 on Hotels
This hotel ticked all the important boxes for my recent family holiday. The rooms are big and spacious and had all the basic amenities you will expect at a 4 star hotel apartment. The reception area and some of the decor in the rooms could do with some modernising but overall, we really enjoyed our stay. I think we got value for the money we paid and I will be happy to stay in this hotel again. When booking a taxi, remember to specify your preference for a local taxi otherwise you will be steered towards a limousine which is essentially an identical car that charges three times as much for the same journey. Looks like hotel staff get some commission for this so they enthusiastically steer you in that direction.
Comment from Hotel Management
Aug 11, 2017
Dear Guest, We would like to thank you for your recent stay at Emirates Concorde Hotel & Apartments. It was truly a pleasure to have served you. Thank you for your valuable feedback about your recent stay with us. We delighted to hear that you liked your spacious room and we apologize for the inconvenience during your stay. Your valuable feedback will help us to serve you and our guests better in the future. Your feedback has proved to be invaluable. We continue to be committed to provide you and all our guests with the highest standard of service in the industry. We would love to hear from you and hope for the pleasure of seeing you as a regular guest. We are looking forward to your next visit and wish you the best in your business and personal endeavors. Warm Regards, Mirza Mushahid Beg Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Hotel with a beautiful decor & view of the city

Posted May 30, 2017
Check in process was horrible, especially with kids. I had booked a room 2 Adults & 3 Kids my daughter is 12 years 4 months. They wanted me to get a separate room for my daughter since she is considered an adult. They said it's their "money making" policy. I ended up getting an apartment with 3 bedrooms, which was priced way more than the hotel room. Hotel room price 290AED, Apartment price 1300AED.
Comment from Hotel Management
Aug 11, 2017 by ., Hotel Management
Dear Mr. We would like to thank you for your recent stay at Emirates Concorde Hotel & Apartments. It was truly a pleasure to have served you. Thank you for your valuable feedback about your recent stay with us we delighted to hear that you had such a great time with us and we apologize for the inconvenience during your recent stay, We value all of our guest feedback, both Positive and Negative, as it is essential to the improvement of service and standards at the hotels, thank you for sharing your experience with us. We hope you will be back in the not too distant future. We would love to hear from you and hope for the pleasure of seeing you as a regular guest. We are looking forward to your next visit and wish you the best in your business and personal endeavors. Warm Regards, Mirza Mushahid Beg Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Birmingham

Brief break between flights

Posted May 17, 2017 on Ebookers
We arranged our stay as a means of breaking up a trip to Australia. We arrived around 9.00am having flown overnight so we were pretty tired. The hotel staff were very welcoming and helpful. They explained that there was no room available but that they would let us have one as soon as possible. In the meantime we had coffee and then used the sports centre showers and lay by the pool. By 11am we were told that they were going to upgrade us free of charge to a suite. We were shown to a really luxurious 2 bedroom, 3 bathroom, and kitchen apartment. Really way beyond our expectations. We had a view from the balcony of the creek and over Dubai. It was stunning in the evening. Overall we were absolutely delighted with our stay. We wish we could have stayed longer! We plan to stay on our way back from Oz but I doubt we will get the same room unfortunately.
Comment from Hotel Management
Aug 11, 2017 by ., Hotel Management
Dear Mr Grandad, We would like to thank you for your recent stay at Emirates Concorde Hotel & Apartments. It was truly a pleasure to have served you. We wish to take this opportunity to thank you for your wonderful 5 star review. Our team was absolutely delighted to read that you had such a great and memorable experience with us and that we were able to make this even better by providing excellent service. We are so pleased to read that you enjoyed free up-gradation to suite room form our side and you liked our apartment view. Your valuable feedback will help us to serve you and our guests better in the future. Your feedback has proved to be invaluable. We continue to be committed to provide you and all our guests with the highest standard of service in the industry. We would love to hear from you and hope for the pleasure of seeing you as a regular guest. We are looking forward to your next visit and wish you the best in your business and personal endeavors. Warm Regards, Mirza Mushahid Beg Front Office Manager
5 out of 5
by Steven

Amazing beautiful!

Posted Apr 29, 2017 on Hotels
Amazing, beautiful, and the customer service was great!
Comment from Hotel Management
Aug 11, 2017
Dear Mr. Steven, We would like to thank you for your recent stay at Emirates Concorde Hotel & Apartments. It was truly a pleasure to have served you. Thank you for your wonderful feedback about your recent stay with us. We delighted to hear that you had such a memorable experience with us and you liked our hotel's services. Your feedback has proved to be invaluable. We continue to be committed to provide you and all our guests with the highest standard of service in the industry. We would love to hear from you and hope for the pleasure of seeing you as a regular guest. We are looking forward to your next visit and wish you the best in your business and personal endeavors. Warm Regards, Mirza Mushahid Beg Front Office Manager