Ratings based on 369 Verified Reviews

4.4 out of 5
91% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Ethiopia

Nice hotel and close to the city

Posted Aug 21, 2017
From the time I checked in until I left the hotel, I had a great experience with the staffs and a pleasant experience with the condition of the hotel. Especially the people at the breakfast room were great. They call you on your name and happy to please you. Over all this is the place I will recommend to all my friends and definitely I will stay again if I travel to Dubai again. Kudos to all the staff who works at J5 Rimal
4 out of 5
Recommended
for Couples
by A verified traveler from sydney

travel

Posted May 27, 2017
Pros: the reception
very good budget hotel in Dubai reception friendly and welcome hotel are excellent we like the room is big with kitchenette you can save the restaurant bill the hotel not far from Al rigga metro station about 10 minute walk
Comment from Hotel Management
May 29, 2017 by J5 Rimal, Hotel Management
Dear Guest, Thank you for choosing J5 Rimal for your recent stay in Dubai. I am happy to know that you had a pleasant stay with us. It is rewarding to hear that you appreciated my colleagues in Reception. We motivate our team to create a positive impression on our guests and we are happy that we achieved this. We also appreciated your positive words towards our rooms and its kitchen facilities. I am also glad that you found our hotel rate good value for the money. We are very fortunate to be located in a prestigious address, close by to metro stations and big shopping malls which are very convenient for our guests. I look forward to welcoming you back when your next trip takes you to Dubai. Warm regards, Neil Fernandes Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Adelaide, Australia

Excellent Stay

Posted May 25, 2017
Pros: Staff were exceptional. Anand at reception went above and beyond the call of duty by flagging down a taxi for the airport after a no-show booking.
Cons: Can't think of anything.
Location: Although located near transport, we took a taxi to Deira City Mall which had a selection of cafes, boutiques and a huge supermarket.
Had a very pleasant stay at the J5 Rimal Hotel Apartments over two nights as a stopover. We were not happy with the initial room we were given on arrival but Anand at reception very quickly and effectively rectified that. We were very happy with the room we ended up with - spacious, spotlessly clean and very quiet. Staff in all other areas were extremely polite and friendly. Standouts were also Ruben and Walter who greatly helped us with other requests.
Comment from Hotel Management
May 29, 2017 by J5 Rimal, Hotel Management
Dear Guest, Thank you for choosing to stay at J5 Rimal and for taking time to write about your stay experience. I’m glad that we were able to provide you a wonderful experienced during your stay. Thank you for your kind words about the exceptional service demonstrated by my colleagues especially Anand. I am always happy to hear of our employees providing excellent customer service and exceeding our guests’ expectations when issues do arise. I would like to thank you also for recognizing Ruben and Walter. I’m glad that they were able to provide you with all your needs during your stay. It is always our pleasure to take care of our guests. Your feedback has encouraged us to continue providing our guests a memorable experience. We hope to see you again in the future. Sincerely, Neil Fernandes Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Perth WA

Staff were so helpful and friendly.

Posted May 24, 2017
Hotel has all the conveniences neat by. Good location.
Comment from Hotel Management
May 29, 2017 by J5 Rimal, Hotel Management
Dear Expedia Guest, Thank you for sharing your feedback. Guest satisfaction is our top priority and we are pleased to provide you with a pleasant experience. I’ll make sure to pass on your positive comments to my colleagues. Thank you for recognizing them being friendly and helpful. We are also glad that being at the best location was advantageous to your stay, enabling you to easily access different lifestyle and commercial establishments. Should an opportunity bring you back to Dubai, we would be happy to welcome you back again in the hotel. Wish you all the best. Kind regards, Neil Fernandes Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Stopover in Dubai

Posted May 23, 2017
A good hotel, comfortable, friendly, reasonable location,handy for metro. Breakfast good. Staff all very helpful and pleasant. No complaints
Comment from Hotel Management
May 29, 2017 by J5 Rimal, Hotel Management
Dear Expedia Guest, It is our pleasure to know that you had a stress free stay with us. We appreciate your comments to my colleagues and everything about the hotel as it will inspire each and every one of us at J5 Rimal. Should an opportunity bring you back to Dubai, we would be happy to welcome you back again in the hotel. Warm regards, Neil Fernandes Hotel Manager
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 21, 2017 on Hotels
2 out of 5
by A verified traveler from e

Not worth the money

Posted May 9, 2017
We used to stay in this hotel years ago. The standard and quality of the hotel was good. This time I stayed I was shocked. The hotel service is read bad and they need to improve on their management otherwise I don't see them surviving a amoung all the other good hotels in town. Dirty rooms, bad breakfast ( same food everyday for almost two weeks) not worth the money.
5 out of 5
by David

VERY GOOD VALUE FOR MONEY

Posted Apr 28, 2017 on Hotels
All was OK very ice staff. Always at our service Polite, friendly and very serviceminded Hotel is easy to find and has nice facilities and surroundings. Nice clean roof-pool with lots of towels and sunbeds All in All .............a good experience all over...
Comment from Hotel Management
May 4, 2017 by Neil, Hotel Management
Dear Guest, I am very happy to learn that you found value in your stay and appreciate the 5 start rating. The team will definitely be happy to hear your motivating feedback. We look forward to welcoming you back soon. Warm Regards, Neil Fernandes Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Abu Dhabi, UAE

Posted Apr 24, 2017
I will return! Very good location and pleasant atmosphere.
Comment from Hotel Management
Apr 27, 2017 by J5 Rimal, Hotel Management
Dear Expedia Guest, Thank you for taking the time to share with us your experience at J5 Rimal. Thank you for giving such wonderful feedback and I'm glad that you will stay with us once again. We look forward to welcoming you back soon! Warm regards, Neil Fernandes Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 19, 2017
Good hotel and friendly staff close to shopping centres
Comment from Hotel Management
Apr 20, 2017 by J5 Rimal, Hotel Management
Dear Expedia Guest, Thank you for sharing your feedback to our Expedia guest and readers. We are happy to know that you had a pleasant stay experienced with us and particularly appreciated the friendliness of my colleagues. We are also glad that being at the best location was advantageous to your stay, enabling you to easily access different lifestyle and commercial establishments. It was our pleasure of serving you. We look forward to your next visit at J5 Rimal. Warm regards, Neil Fernandes Hotel Manager