Outdoor pool, free cabanas, pool umbrellas

Reviews of San Diego Marriott Del Mar

4 out of 5
San Diego Marriott Del Mar
11966 El Camino Real, San Diego, CA

Reviews

8.4

Very Good

Rating 10 - Excellent. 559 out of 1001 reviews" "
Rating 8 - Good. 210 out of 1001 reviews" "
Rating 6 - Okay. 116 out of 1001 reviews" "
Rating 4 - Poor. 62 out of 1001 reviews" "
Rating 2 - Terrible. 54 out of 1001 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nadia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2024
Response from staff on Mar 27, 2024
On behalf of the entire hotel team, I want to express our sincere gratitude for taking the time to share your recent experience with us. Your feedback is immensely important to us, and we truly appreciate your kind words.It is always heartening to hear such positive feedback, especially when it comes from valued guests like you. Your comments have been shared with our dedicated team, and it has filled them with a great sense of pride to know that their efforts have resulted in a memorable and enjoyable stay for you.We are committed to providing exceptional service and creating memorable moments for our guests, and your feedback serves as a testament to our ongoing efforts. We are genuinely thrilled that you had a great experience with us.Once again, thank you for choosing to stay with us and for sharing your feedback. We look forward to the pleasure of welcoming you back to our hotel in the near future. Should you have any further comments, suggestions, or requests, please do not hesitate to reach out to us. Your satisfaction remains our top priority.Wishing you safe travels and wonderful adventures ahead!

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, friendly staff
Stayed 1 night in Mar 2024
Response from staff on Mar 18, 2024
On behalf of the entire hotel team, I want to express our sincere gratitude for taking the time to share your recent experience with us. Your feedback is immensely important to us, and we truly appreciate your kind words.It is always heartening to hear such positive feedback, especially when it comes from valued guests like you. Your comments have been shared with our dedicated team, and it has filled them with a great sense of pride to know that their efforts have resulted in a memorable and enjoyable stay for you.We are committed to providing exceptional service and creating memorable moments for our guests, and your feedback serves as a testament to our ongoing efforts. We are genuinely thrilled that you had a great experience with us.Once again, thank you for choosing to stay with us and for sharing your feedback. We look forward to the pleasure of welcoming you back to our hotel in the near future. Should you have any further comments, suggestions, or requests, please do not hesitate to reach out to us. Your satisfaction remains our top priority.Wishing you safe travels and wonderful adventures ahead!

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great hotel and super close to my son’s soccer tournament fields.
Stayed 1 night in Mar 2024
Response from staff on Mar 21, 2024
On behalf of the entire hotel team, I want to express our sincere gratitude for taking the time to share your recent experience with us. Your feedback is immensely important to us, and we truly appreciate your kind words.It is always heartening to hear such positive feedback, especially when it comes from valued guests like you. Your comments have been shared with our dedicated team, and it has filled them with a great sense of pride to know that their efforts have resulted in a memorable and enjoyable stay for you.We are committed to providing exceptional service and creating memorable moments for our guests, and your feedback serves as a testament to our ongoing efforts. We are genuinely thrilled that you had a great experience with us.Once again, thank you for choosing to stay with us and for sharing your feedback. We look forward to the pleasure of welcoming you back to our hotel in the near future. Should you have any further comments, suggestions, or requests, please do not hesitate to reach out to us. Your satisfaction remains our top priority.Wishing you safe travels and wonderful adventures ahead!

10/10 Excellent

Carri, Fort Worth

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff was very nice and made me feel welcome. Kind staff everywhere in the property Which traveling is a wonderful way to experience a hotel.
Stayed 1 night in Mar 2024
Response from staff on Mar 7, 2024
On behalf of the entire hotel team, I want to express our sincere gratitude for taking the time to share your recent experience with us. Your feedback is immensely important to us, and we truly appreciate your kind words.It is always heartening to hear such positive feedback, especially when it comes from valued guests like you. Your comments have been shared with our dedicated team, and it has filled them with a great sense of pride to know that their efforts have resulted in a memorable and enjoyable stay for you.We are committed to providing exceptional service and creating memorable moments for our guests, and your feedback serves as a testament to our ongoing efforts. We are genuinely thrilled that you had a great experience with us.Once again, thank you for choosing to stay with us and for sharing your feedback. We look forward to the pleasure of welcoming you back to our hotel in the near future. Should you have any further comments, suggestions, or requests, please do not hesitate to reach out to us. Your satisfaction remains our top priority.Wishing you safe travels and wonderful adventures ahead!

4/10 Poor

Malena

Traveled with family
I do not appreciate a hotel where street parking is not allowed and is not in a heavy traffic part of town to then charge for parking. Also the fact that WIFI is an added charge at check in. The in-room coffee machine is not great and only disposable coffee cup available. Those reasons made me feel like I was in a lesser hotel. I will be staying at Air B&Bs in the future.
Stayed 1 night in Mar 2024
Response from staff on Mar 7, 2024
Good day,Thank you for your prompt response, and we sincerely apologize for any inconvenience you have experienced. We fully comprehend your frustration, and please rest assured that we take this matter very seriously.We will ensure that your feedback is thoroughly reviewed and promptly communicated to the relevant departments to address and rectify the issue. Our aim is to continuously improve our services, and your input plays a vital role in helping us achieve this.Once again, we appreciate your patience and understanding as we work to resolve the matter. If you have any further information or concerns you'd like to share, please do not hesitate to let us know.Thank you for bringing this to our attention, and we are committed to ensuring a more satisfactory experience for you in the future.

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
M
Stayed 1 night in Feb 2024
Response from staff on Feb 29, 2024
On behalf of our entire hotel team, I extend my heartfelt gratitude to you for sharing your experience with us. It is truly uplifting to receive such positive feedback, especially when it comes from individuals as significant as yourself. Your feedback has been enthusiastically shared with our team, serving as a source of inspiration as we continue to provide exceptional guest experiences.Thank you once again for taking the time to share your thoughts. We eagerly anticipate the opportunity to welcome you back in the near future.

10/10 Excellent

Jordan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice and clean. The room was very big and lots of space to get ready. The breakfast was good! The staff was very friendly and helpful. Definitely will stay here again when I’m in San Diego the perfect location.
Stayed 1 night in Feb 2024
Response from staff on Feb 26, 2024
On behalf of the entire hotel team, I want to express our sincere gratitude for taking the time to share your recent experience with us. Your feedback is immensely important to us, and we truly appreciate your kind words.It is always heartening to hear such positive feedback, especially when it comes from valued guests like you. Your comments have been shared with our dedicated team, and it has filled them with a great sense of pride to know that their efforts have resulted in a memorable and enjoyable stay for you.We are committed to providing exceptional service and creating memorable moments for our guests, and your feedback serves as a testament to our ongoing efforts. We are genuinely thrilled that you had a great experience with us.Once again, thank you for choosing to stay with us and for sharing your feedback. We look forward to the pleasure of welcoming you back to our hotel in the near future. Should you have any further comments, suggestions, or requests, please do not hesitate to reach out to us. Your satisfaction remains our top priority.Wishing you safe travels and wonderful adventures ahead!

2/10 Terrible

Joseph

Disliked: Cleanliness
Staff was accommodating and nice. But when my girlfriend and I went to the bar/restaurant located downstairs, we were double charged and still are waiting to hear from the manager , I believe his name is Ricky. We have not received a call or email from any manager in regards to the manner.
Stayed 1 night in Feb 2024
Response from staff on Feb 22, 2024
Good day,Thank you for your prompt response, and we sincerely apologize for any inconvenience you have experienced. We fully comprehend your frustration, and please rest assured that we take this matter very seriously. I will have the restaurant manager contact you within the next business day. We will ensure that your feedback is thoroughly reviewed and promptly communicated to the relevant departments to address and rectify the issue. Our aim is to continuously improve our services, and your input plays a vital role in helping us achieve this.Once again, we appreciate your patience and understanding as we work to resolve the matter. If you have any further information or concerns you'd like to share, please do not hesitate to let us know.Thank you for bringing this to our attention, and we are committed to ensuring a more satisfactory experience for you in the future.

4/10 Poor

Richard

Traveled with partner
Bare Bone room Our King size bed, felt like a Futon with cheap thin covering No caoet, one tiny area rug on 1 side of bed, not other Extremely poor ventilation/Noisy sound of blowing flow of air… WHEN EVEN in off position Was told by engineer room neede upgrading in area like this.. overpriced $42 valet parking Basically a 2 * Property Stay away from this Marriott
Stayed 2 nights in Feb 2024
Response from staff on Feb 19, 2024
Good day,Thank you for your prompt response, and we sincerely apologize for any inconvenience you have experienced. We fully comprehend your frustration, and please rest assured that we take this matter very seriously.We will ensure that your feedback is thoroughly reviewed and promptly communicated to the relevant departments to address and rectify the issue. Our aim is to continuously improve our services, and your input plays a vital role in helping us achieve this.Once again, we appreciate your patience and understanding as we work to resolve the matter. If you have any further information or concerns you'd like to share, please do not hesitate to let us know.Thank you for bringing this to our attention, and we are committed to ensuring a more satisfactory experience for you in the future.

10/10 Excellent

Vardges

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Feb 2024
Response from staff on Feb 19, 2024
On behalf of the entire hotel team, I want to express our sincere gratitude for taking the time to share your recent experience with us. Your feedback is immensely important to us, and we truly appreciate your kind words.It is always heartening to hear such positive feedback, especially when it comes from valued guests like you. Your comments have been shared with our dedicated team, and it has filled them with a great sense of pride to know that their efforts have resulted in a memorable and enjoyable stay for you.We are committed to providing exceptional service and creating memorable moments for our guests, and your feedback serves as a testament to our ongoing efforts. We are genuinely thrilled that you had a great experience with us.Once again, thank you for choosing to stay with us and for sharing your feedback. We look forward to the pleasure of welcoming you back to our hotel in the near future. Should you have any further comments, suggestions, or requests, please do not hesitate to reach out to us. Your satisfaction remains our top priority.Wishing you safe travels and wonderful adventures ahead!

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from staff on Feb 13, 2024
On behalf of the entire hotel team, I want to express our sincere gratitude for taking the time to share your recent experience with us. Your feedback is immensely important to us, and we truly appreciate your kind words.It is always heartening to hear such positive feedback, especially when it comes from valued guests like you. Your comments have been shared with our dedicated team, and it has filled them with a great sense of pride to know that their efforts have resulted in a memorable and enjoyable stay for you.We are committed to providing exceptional service and creating memorable moments for our guests, and your feedback serves as a testament to our ongoing efforts. We are genuinely thrilled that you had a great experience with us.Once again, thank you for choosing to stay with us and for sharing your feedback. We look forward to the pleasure of welcoming you back to our hotel in the near future. Should you have any further comments, suggestions, or requests, please do not hesitate to reach out to us. Your satisfaction remains our top priority.Wishing you safe travels and wonderful adventures ahead!

10/10 Excellent

Gilles

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from staff on Feb 6, 2024
On behalf of the entire hotel team, I want to express our sincere gratitude for taking the time to share your recent experience with us. Your feedback is immensely important to us, and we truly appreciate your kind words.It is always heartening to hear such positive feedback, especially when it comes from valued guests like you. Your comments have been shared with our dedicated team, and it has filled them with a great sense of pride to know that their efforts have resulted in a memorable and enjoyable stay for you.

10/10 Excellent

Rachel

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though I stayed 1 night, it was a friendly great hotel. The room was clean and nice. I would not only stay there again but I will recommend to others.
Stayed 1 night in Jan 2024
Response from staff on Jan 30, 2024
On behalf of the entire hotel team, I want to express our sincere gratitude for taking the time to share your recent experience with us. Your feedback is immensely important to us, and we truly appreciate your kind words.It is always heartening to hear such positive feedback, especially when it comes from valued guests like you. Your comments have been shared with our dedicated team, and it has filled them with a great sense of pride to know that their efforts have resulted in a memorable and enjoyable stay for you.

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really nice and flexible when I checked in early! No problems at all with the staff! Hotel room is super nice and clean. My only problem is that the parking is very expensive.
Stayed 1 night in Jan 2024
Response from staff on Jan 25, 2024
On behalf of our entire hotel team, I extend my heartfelt gratitude to you for sharing your experience with us. It is truly uplifting to receive such positive feedback, especially when it comes from individuals as significant as yourself. Your feedback has been enthusiastically shared with our team, serving as a source of inspiration as we continue to provide exceptional guest experiences.Thank you once again for taking the time to share your thoughts. We eagerly anticipate the opportunity to welcome you back in the near future.

2/10 Terrible

Anthony

Disliked: Staff & service
Not really a review but a statement of disappointment with the property and Expedia due to having to change plans and no refund of any kind
Stayed 2 nights in Jan 2024
Response from staff on Jan 25, 2024
Good day, thank you for the response. This is definitely shocking to read about your experience that occurred, and we are deeply sorry that it has brought a bad image to your stay. We do highly apologize for the inconvenience. We do understand the frustration, and we will make sure that your review is taken into deep consideration and also report to the correct department. Once again, accept my sincere apologies. If travels bring you to San Diego once more, we hope you will give us another opportunity to serve you.

4/10 Poor

Felipe, victoria

Stayed 1 night in Jan 2024
Response from staff on Feb 5, 2024
Thank you for taking the time to fill out the guest satisfaction survey. Based on your scores, I am deeply sorry that your experience with us was below our standard. Providing the highest level of hospitality is our number one priority, and I sincerely apologize for failing to meet your expectations. I will be sharing your survey with the leadership team, to ensure the necessary guidelines are in place and reviewed, so that our valued guests enjoy a comfortable and welcoming stay. I see some sections are low graded. Was it quality, variety, perhaps something else? Your feedback would be greatly beneficial in identifying the steps we need to take to improve this area.Once again, accept my sincere apologies. If travels bring you to San Diego once more, we hope you will give us another opportunity to serve you.

10/10 Excellent

Manouri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from staff on Jan 14, 2024
On behalf of the entire hotel team, I want to express our sincere gratitude for taking the time to share your recent experience with us. Your feedback is immensely important to us, and we truly appreciate your kind words.It is always heartening to hear such positive feedback, especially when it comes from valued guests like you. Your comments have been shared with our dedicated team, and it has filled them with a great sense of pride to know that their efforts have resulted in a memorable and enjoyable stay for you.

8/10 Good

Marissa

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautiful rooms but the floors were not swept.
Stayed 1 night in Dec 2023
Response from staff on Jan 8, 2024
On behalf of the entire hotel team, I want to express our sincere gratitude for taking the time to share your recent experience with us. Your feedback is immensely important to us, and we truly appreciate your kind words.It is always heartening to hear such positive feedback, especially when it comes from valued guests like you. Your comments have been shared with our dedicated team, and it has filled them with a great sense of pride to know that their efforts have resulted in a memorable and enjoyable stay for you.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from staff on Jan 8, 2024
On behalf of the entire hotel team, I want to express our sincere gratitude for taking the time to share your recent experience with us. Your feedback is immensely important to us, and we truly appreciate your kind words.It is always heartening to hear such positive feedback, especially when it comes from valued guests like you. Your comments have been shared with our dedicated team, and it has filled them with a great sense of pride to know that their efforts have resulted in a memorable and enjoyable stay for you.

8/10 Good

Jamshid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff
Stayed 3 nights in Dec 2023
Response from staff on Jan 8, 2024
On behalf of the entire hotel team, I want to express our sincere gratitude for taking the time to share your recent experience with us. Your feedback is immensely important to us, and we truly appreciate your kind words.It is always heartening to hear such positive feedback, especially when it comes from valued guests like you. Your comments have been shared with our dedicated team, and it has filled them with a great sense of pride to know that their efforts have resulted in a memorable and enjoyable stay for you.

10/10 Excellent

anahita

Stayed 1 night in Dec 2023
Response from staff on Jan 8, 2024
On behalf of the entire hotel team, I want to express our sincere gratitude for taking the time to share your recent experience with us. Your feedback is immensely important to us, and we truly appreciate your kind words.It is always heartening to hear such positive feedback, especially when it comes from valued guests like you. Your comments have been shared with our dedicated team, and it has filled them with a great sense of pride to know that their efforts have resulted in a memorable and enjoyable stay for you.

10/10 Excellent

July

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from staff on Jan 8, 2024
On behalf of the entire hotel team, I want to express our sincere gratitude for taking the time to share your recent experience with us. Your feedback is immensely important to us, and we truly appreciate your kind words.It is always heartening to hear such positive feedback, especially when it comes from valued guests like you. Your comments have been shared with our dedicated team, and it has filled them with a great sense of pride to know that their efforts have resulted in a memorable and enjoyable stay for you.

2/10 Terrible

Thomas

Disliked: Staff & service, amenities
This was the worst hotel I've been too in a long time, let me break down my entire experience. I woke up the first morning with stomach pain. I went down to the front desk and noticed that they had yogurt for sale. I bought the yogurt and asked the lady if they had spoons. She said no. Not, one moment or let me see what I can do, just no. This is a 4-star hotel, with a restaurant and room service, and you're telling me you don't have a spoon? I ended up finding a plastic fork from a meal I had the other day and used that. The next issue I had was with room service, I needed a bottle opener and called the front desk, went to voicemail. Annoyed I went down stairs and there was a dude just chillin behind the counter doing nothing. I got a bottle opener from him and went back to my room. Here's where the real fun begins: The power goes out. Pitch black in the room. Not a single announcement is being made over the PA system. So I find the stairwell and journey down to the main lobby with the rest of the patrons. There's a fire truck in the lobby driveway and maintenance workers walking around. Eventually an employee made an announcement (not using the PA, but by voice in the lobby) that there was a leak that had busted a fuse. I cannot fit my entire experience in this comment, don’t book here.
Stayed 4 nights in Dec 2023
Response from staff on Jan 25, 2024
Good day, thank you for the response and review. This is definitely shocking to read about your experience that occurred, and we are deeply sorry that it has brought a bad image to your stay. We do highly apologize for the inconvenience. We do understand the frustration, and we will make sure that your review is taken into deep consideration and also report to the correct department. Once again, accept my sincere apologies. If travels bring you to San Diego once more, we hope you will give us another opportunity to serve you.

10/10 Excellent

Nathanael

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love staying here
Stayed 1 night in Dec 2023
Response from Staff on Jan 7, 2024
On behalf of the entire hotel team, I want to thank you for sharing your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

6/10 Okay

Adnan Ahmed, Fremont

Stayed 1 night in Dec 2023
Response from staff on Jan 25, 2024
Good day, thank you for the response and review. This is definitely shocking to read about your experience that occurred, and we are deeply sorry that it has brought a bad image to your stay. We do highly apologize for the inconvenience. We do understand the frustration, and we will make sure that your review is taken into deep consideration and also report to the correct department. Once again, accept my sincere apologies. If travels bring you to San Diego once more, we hope you will give us another opportunity to serve you.

10/10 Excellent

Rob

Stayed 1 night in Dec 2023
Response from staff on Jan 25, 2024
On behalf of our entire hotel team, I extend my heartfelt gratitude to you for sharing your experience with us. It is truly uplifting to receive such positive feedback, especially when it comes from individuals as significant as yourself. Your feedback has been enthusiastically shared with our team, serving as a source of inspiration as we continue to provide exceptional guest experiences.Thank you once again for taking the time to share your thoughts. We eagerly anticipate the opportunity to welcome you back in the near future.

10/10 Excellent

Rob, San Diego

Stayed 1 night in Dec 2023
Response from staff on Dec 27, 2023
On behalf of the entire hotel team, I want to express our sincere gratitude for taking the time to share your recent experience with us. Your feedback is immensely important to us, and we truly appreciate your kind words.It is always heartening to hear such positive feedback, especially when it comes from valued guests like you. Your comments have been shared with our dedicated team, and it has filled them with a great sense of pride to know that their efforts have resulted in a memorable and enjoyable stay for you.

10/10 Excellent

Cody

Stayed 1 night in Dec 2023
Response from staff on Dec 21, 2023
On behalf of the entire hotel team, I want to express our sincere gratitude for taking the time to share your recent experience with us. Your feedback is immensely important to us, and we truly appreciate your kind words.It is always heartening to hear such positive feedback, especially when it comes from valued guests like you. Your comments have been shared with our dedicated team, and it has filled them with a great sense of pride to know that their efforts have resulted in a memorable and enjoyable stay for you.

10/10 Excellent

Farhana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from staff on Dec 21, 2023
On behalf of the entire hotel team, I want to express our sincere gratitude for taking the time to share your recent experience with us. Your feedback is immensely important to us, and we truly appreciate your kind words.It is always heartening to hear such positive feedback, especially when it comes from valued guests like you. Your comments have been shared with our dedicated team, and it has filled them with a great sense of pride to know that their efforts have resulted in a memorable and enjoyable stay for you.

2/10 Terrible

Arsineh

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was so upset when i checked in. First if there is no such thing as an executive room. All of the rooms for the two queen beds are designed the same way and the layout is the same. The only difference is the floor you stay on and let me tell you about that. They put us on the high floor where the air conditioning unit was hooked up to the ceiling, and the noise was so loud that we could not even hear each other talking in the room. There was no way he would be able to get a restful stay. I have been ripped off from the description of the room stating that it was an executive two queen beds. I am absolutely demanding my money back. I feel like I have been ripped off.
Stayed 1 night in Dec 2023
Response from staff on Dec 21, 2023
Good day,Thank you for your prompt response, and we sincerely apologize for any inconvenience you have experienced. We fully comprehend your frustration, and please rest assured that we take this matter very seriously.We will ensure that your feedback is thoroughly reviewed and promptly communicated to the relevant departments to address and rectify the issue. Our aim is to continuously improve our services, and your input plays a vital role in helping us achieve this.Once again, we appreciate your patience and understanding as we work to resolve the matter. If you have any further information or concerns you'd like to share, please do not hesitate to let us know.Thank you for bringing this to our attention, and we are committed to ensuring a more satisfactory experience for you in the future.

10/10 Excellent

cruz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from staff on Dec 21, 2023
On behalf of the entire hotel team, I want to express our sincere gratitude for taking the time to share your recent experience with us. Your feedback is immensely important to us, and we truly appreciate your kind words.It is always heartening to hear such positive feedback, especially when it comes from valued guests like you. Your comments have been shared with our dedicated team, and it has filled them with a great sense of pride to know that their efforts have resulted in a memorable and enjoyable stay for you.

10/10 Excellent

Pablo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Muy limpio y tranquilo
Stayed 2 nights in Dec 2023
Response from staff on Dec 6, 2023
On behalf of our entire hotel team, I extend my heartfelt gratitude to you for sharing your experience with us. It is truly uplifting to receive such positive feedback, especially when it comes from individuals as significant as yourself. Your feedback has been enthusiastically shared with our team, serving as a source of inspiration as we continue to provide exceptional guest experiences.Thank you once again for taking the time to share your thoughts. We eagerly anticipate the opportunity to welcome you back in the near future.

6/10 Okay

Rosalie

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed and pillows are a little hard. Had breakfast couple of times in the property’s restaurant but was disappointed both times. The salmon eggs Benedict was bland and served with soggy and oily crusted hash browns. The French toast was lacking in proportion. Pancakes were chewy and tasteless. Staff were pleasant though. I think Marriot is overpriced for what’s worth.
Stayed 2 nights in Nov 2023
Response from staff on Nov 28, 2023
Good day, thank you for the response. This is definitely shocking to read about your experience that occurred, and we are deeply sorry that it has brought a bad image to your stay. We do highly apologize for the inconvenience. We do understand the frustration, and we will make sure that your review is taken into deep consideration and also report to the correct department. Once again, accept my sincere apologies. If travels bring you to San Diego once more, we hope you will give us another opportunity to serve you.

10/10 Excellent

SYLVIA, MONROVIA

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from staff on Nov 28, 2023
On behalf of our entire hotel team, I extend my heartfelt gratitude to you for sharing your experience with us. It is truly uplifting to receive such positive feedback, especially when it comes from individuals as significant as yourself. Your feedback has been enthusiastically shared with our team, serving as a source of inspiration as we continue to provide exceptional guest experiences.Thank you once again for taking the time to share your thoughts. We eagerly anticipate the opportunity to welcome you back in the near future.

10/10 Excellent

Brian

Stayed 2 nights in Nov 2023
Response from staff on Dec 6, 2023
On behalf of our entire hotel team, I extend my heartfelt gratitude to you for sharing your experience with us. It is truly uplifting to receive such positive feedback, especially when it comes from individuals as significant as yourself. Your feedback has been enthusiastically shared with our team, serving as a source of inspiration as we continue to provide exceptional guest experiences.Thank you once again for taking the time to share your thoughts. We eagerly anticipate the opportunity to welcome you back in the near future.

8/10 Good

Michael

Stayed 2 nights in Nov 2023
Response from staff on Nov 15, 2023
On behalf of our entire hotel team, I extend my heartfelt gratitude to you for sharing your experience with us. It is truly uplifting to receive such positive feedback, especially when it comes from individuals as significant as yourself. Your feedback has been enthusiastically shared with our team, serving as a source of inspiration as we continue to provide exceptional guest experiences.Thank you once again for taking the time to share your thoughts. We eagerly anticipate the opportunity to welcome you back in the near future.

10/10 Excellent

Joshua

Stayed 1 night in Nov 2023
Response from staff on Dec 6, 2023
On behalf of our entire hotel team, I extend my heartfelt gratitude to you for sharing your experience with us. It is truly uplifting to receive such positive feedback, especially when it comes from individuals as significant as yourself. Your feedback has been enthusiastically shared with our team, serving as a source of inspiration as we continue to provide exceptional guest experiences.Thank you once again for taking the time to share your thoughts. We eagerly anticipate the opportunity to welcome you back in the near future.

4/10 Poor

Matthew

Traveled with family and small children, Traveled with family
Liked: Amenities
The front desk staff was rude short and out of it . Almost as if they had a long night and didn’t want to deal with the public. I was given two diff rooms and the second had a very dirty bathroom shower which I didn’t realize until I was about to shower. Since it was late and I am travel with family I couldn’t request to change the rooms so I clean it myself . So unfortunately I will speak g to management tomorrow
Stayed 1 night in Nov 2023
Response from staff on Nov 15, 2023
Good day, thank you for the response. This is definitely shocking to read about your experience that occurred, and we are deeply sorry that it has brought a bad image to your stay. We do highly apologize for the inconvenience. We do understand the frustration, and we will make sure that your review is taken into deep consideration and also report to the correct department. Once again, accept my sincere apologies. If travels bring you to San Diego once more, we hope you will give us another opportunity to serve you.

10/10 Excellent

Perrietta N

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from staff on Nov 9, 2023
On behalf of the entire hotel team, I want to express our sincere gratitude for taking the time to share your recent experience with us. Your feedback is immensely important to us, and we truly appreciate your kind words.It is always heartening to hear such positive feedback, especially when it comes from valued guests like you. Your comments have been shared with our dedicated team, and it has filled them with a great sense of pride to know that their efforts have resulted in a memorable and enjoyable stay for you.

10/10 Excellent

Michael

Stayed 1 night in Nov 2023
Response from staff on Nov 26, 2023
On behalf of the entire hotel team, I want to thank you for sharing your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 Good

Mukul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from staff on Oct 31, 2023
On behalf of the entire hotel team, I want to express our sincere gratitude for taking the time to share your recent experience with us. Your feedback is immensely important to us, and we truly appreciate your kind words.It is always heartening to hear such positive feedback, especially when it comes from valued guests like you. Your comments have been shared with our dedicated team, and it has filled them with a great sense of pride to know that their efforts have resulted in a memorable and enjoyable stay for you.

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from staff on Oct 26, 2023
On behalf of the entire hotel team, I want to express our sincere gratitude for taking the time to share your recent experience with us. Your feedback is immensely important to us, and we truly appreciate your kind words.It is always heartening to hear such positive feedback, especially when it comes from valued guests like you. Your comments have been shared with our dedicated team, and it has filled them with a great sense of pride to know that their efforts have resulted in a memorable and enjoyable stay for you.

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay
Stayed 1 night in Oct 2023
Response from staff on Oct 17, 2023
On behalf of the entire hotel team, I want to express our sincere gratitude for taking the time to share your recent experience with us. Your feedback is immensely important to us, and we truly appreciate your kind words.It is always heartening to hear such positive feedback, especially when it comes from valued guests like you. Your comments have been shared with our dedicated team, and it has filled them with a great sense of pride to know that their efforts have resulted in a memorable and enjoyable stay for you.

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from staff on Oct 17, 2023
On behalf of the entire hotel team, I want to express our sincere gratitude for taking the time to share your recent experience with us. Your feedback is immensely important to us, and we truly appreciate your kind words.It is always heartening to hear such positive feedback, especially when it comes from valued guests like you. Your comments have been shared with our dedicated team, and it has filled them with a great sense of pride to know that their efforts have resulted in a memorable and enjoyable stay for you.

10/10 Excellent

Anh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from staff on Oct 5, 2023
On behalf of our entire hotel team, I extend my heartfelt gratitude to you for sharing your experience with us. It is truly uplifting to receive such positive feedback, especially when it comes from individuals as significant as yourself. Your feedback has been enthusiastically shared with our team, serving as a source of inspiration as we continue to provide exceptional guest experiences.Thank you once again for taking the time to share your thoughts. We eagerly anticipate the opportunity to welcome you back in the near future.

10/10 Excellent

melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from staff on Oct 17, 2023
On behalf of the entire hotel team, I want to express our sincere gratitude for taking the time to share your recent experience with us. Your feedback is immensely important to us, and we truly appreciate your kind words.It is always heartening to hear such positive feedback, especially when it comes from valued guests like you. Your comments have been shared with our dedicated team, and it has filled them with a great sense of pride to know that their efforts have resulted in a memorable and enjoyable stay for you.

10/10 Excellent

Xochitl

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service, Vanessa was excellent one of the best service I had in a really long time.
Stayed 1 night in Sep 2023
Response from staff on Oct 1, 2023
On behalf of the entire hotel team, I want to thank you for sharing your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Grayce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was outstanding and went overboard to help us
Stayed 2 nights in Sep 2023
Response from staff on Sep 27, 2023
On behalf of the entire hotel team, I want to express our sincere gratitude for taking the time to share your recent experience with us. Your feedback is immensely important to us, and we truly appreciate your kind words.It is always heartening to hear such positive feedback, especially when it comes from valued guests like you. Your comments have been shared with our dedicated team, and it has filled them with a great sense of pride to know that their efforts have resulted in a memorable and enjoyable stay for you.

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from staff on Sep 27, 2023
On behalf of the entire hotel team, I want to express our sincere gratitude for taking the time to share your recent experience with us. Your feedback is immensely important to us, and we truly appreciate your kind words.It is always heartening to hear such positive feedback, especially when it comes from valued guests like you. Your comments have been shared with our dedicated team, and it has filled them with a great sense of pride to know that their efforts have resulted in a memorable and enjoyable stay for you.

8/10 Good

Jodi

Traveled with family
Liked: Staff & service
Stayed 1 night in Sep 2023
Response from staff on Sep 20, 2023
On behalf of our entire hotel team, I extend my heartfelt gratitude to you for sharing your experience with us. It is truly uplifting to receive such positive feedback, especially when it comes from individuals as significant as yourself. Your feedback has been enthusiastically shared with our team, serving as a source of inspiration as we continue to provide exceptional guest experiences.Thank you once again for taking the time to share your thoughts. We eagerly anticipate the opportunity to welcome you back in the near future.