Ratings based on 36 Verified Reviews
4.0 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
Recommended
for Everyoneby A verified traveler
Nice big remodeled rooms for 50$ a night.
Posted Jul 1, 2017Great big rooms. No elevator but I wasn't pleasantly surprised with their remodeled rooms and cheap nightly rate.
Comment from Hotel Management
Jul 22, 2017 by Carla Gonzalez, Front Desk Manager, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by Cristina
Posted May 20, 2017 on Hotels
Comment from Hotel Management
Jun 27, 2017
Cristina, Hello thank you for staying with us. We appreciate you and value your business. We are very excited that you had a fantastic experience while staying with us.
by Ricardo
Posted Apr 27, 2017 on Hotels
by A verified traveler
Customer service is lousy
Posted Apr 24, 2017
Pros: the location to Lake Amistad. Room rates were ok but I guess I get what I pay for.
Cons: Their employees customer service skills.. Rude
Location: Near Lake Amistad
Their customer service upon check in was extremely lousy. They had no rooms left except for one double bed because apparently their housekeeper didn't show up. Too much details to write down. Horrible check in provided by two front employees. I was told to go to a different hotel if I didn't want the double and they started laughing while I was at counter. Never again will I stay here.
by Karen
Great overnight stay
Posted Mar 20, 2017 on HotelsThe office staff was very helpful and professional. The room was clean. I needed sheets for the sofabed and I got them along with a mattress cover and a blanket within 5 minutes.
by Jeff
Very good hotel
Posted Feb 16, 2017 on HotelsGreat stay comfortable bed friendly people and good breakfast. Nice neighbourhood.
by A verified traveler
Posted Dec 6, 2016 on Hotels
by A verified traveler
No elevator not senior friendly.
Posted Sep 19, 2016Roaches, light bulbs missing in lamps and no fresh towels.
by A verified traveler from from Austin, Tx
Hotel not far from event
Posted Sep 19, 2016Our stay was okay.
Called for more towels and had to go to office to get them.
Ice maker and washing machine didn't work.
There was only one person on duty who handled desk and breakfast refills. Orange and apple juices were watery. Hotel was convenient for our weekend Seminole events in Brackettville.
by john
Awesome Hotel
Posted May 6, 2016 on HotelsThe management was amazing! !
In spite of a city wide Power outage they kept calm and we're very professional. ...the room was fantastic and clean