Property amenity

Reviews of Whispering Palms Inn

2 out of 5
Whispering Palms Inn
1300 Veterans Blvd, Del Rio, TX

Reviews

8.6

Excellent

Rating 10 - Excellent. 358 out of 681 reviews" "
Rating 8 - Good. 211 out of 681 reviews" "
Rating 6 - Okay. 77 out of 681 reviews" "
Rating 4 - Poor. 21 out of 681 reviews" "
Rating 2 - Terrible. 14 out of 681 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was okay
Stayed 1 night in Apr 2024

8/10 Good

Carle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was really hoping to be greeted by a dog but instead there was a young lady dressed sort of inappropriately with some sort of black leather bra and jeans. I thought it was weird but she checked me in and handed me a key. Not much for customer service but the key worked and I got into my room without issue. I like this place. I'm a huge fan of the entrance, the parking lot and being able to park right in front of my room. The AC works great, no bed bugs, good cable and wifi and a very firm mattress. Would be nice if the desk had a lamp. The shower needs new tile/grout. Ew! Moldy edges. Overall, worth the nightly rate. I'd definitely come back. It appears that the owner really cares about this property and is actively engaged in making it a successful business.
Stayed 1 night in Apr 2024
Response from Bob on Apr 6, 2024
I am so sorry. Zoe was probably upstairs sulking as she saw my wife leave for San Antonio. A packed suitcase means thats she has gone home and not taken her. I have had a word with the new girl and will be introducing a uniform shortly. We are renovating our rooms and are regrouting and upgrading the lighting. Sorry about the lamp. Unfortunately we have some really nice ones and a few go missing. Thanks again for a kind review.

10/10 Excellent

John

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bob, his wife (I think her name is Guthrie), and the front desk agent Marisa were all amazing. Oh! Can't forget the dog, Zoey who was very friendly and lovely. Excellent customer service. This will probably be my hotel of choice when visiting Del Rio.
Stayed 1 night in Mar 2024
Response from Bob on Apr 6, 2024
Thankyou so much. We will keep in touch. It vwas a pleasure meeting you.

10/10 Excellent

Laurie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a quick 1 night stay during a road trip. Staff was very friendly, room was clean and comfortable. Room was a bit small if it's more than 1 person for more than 1 night. The included breakfast was a bit lacking but was fine for 1 day. The price was right and we would definitely stay again if we were passing through the area again.
Stayed 1 night in Mar 2024
Response from bob on Apr 6, 2024
Thank you. Small rooms stay cool in summer and heat up quickly when its cold. We will be improving on our breakfast soon. Waiting for the food handling permit. Look forward to seeing you again.

10/10 Excellent

Terry

Stayed 1 night in Mar 2024
Response from Bob on Apr 17, 2024
Thank you.

8/10 Good

Alexander

Traveled with group, Traveled with family
Vriendelijk personeel
Stayed 1 night in Mar 2024
Response from Bob on Mar 26, 2024
Thank you

10/10 Excellent

Lorenzo

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed the night while traveling and the property was well maintained and felt safe
Stayed 1 night in Mar 2024
Response from bob on Mar 21, 2024
Thank you. We are glad you enjoyed your stay.It is a very safe place.

10/10 Excellent

dermot

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place with great service, clean and friendly service .
Stayed 1 night in Mar 2024
Response from Bob on Mar 21, 2024
Thank you. Your review makes us happy that our hard work is paying off. Thank you again.

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people great service
Stayed 1 night in Mar 2024
Response from Bob on Mar 12, 2024
Thank you. We try our best.

10/10 Excellent

Francisco

Traveled with partner
The whole staff is super helpful and very friendly. The owner is a great guy.
Stayed 1 night in Mar 2024
Response from Bob on Mar 6, 2024
Thank you. The guests make us great when and how they interact with us. See you again.

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great people. Make sure to say “hi” to Larry ( African Gray in lobby).
Stayed 5 nights in Feb 2024
Response from Bob on Mar 3, 2024
Will give Larry your best wishes. Come and see us again. Thanks.

10/10 Excellent

Brice

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Feb 2024
Response from Bob on Feb 28, 2024
All good, sounds great. Thanks

10/10 Excellent

Steve

Great place great people.
Stayed 2 nights in Feb 2024
Response from Bob on Feb 28, 2024
Thank you. People like you help us make it great.

10/10 Excellent

Lynn

Traveled with family
Cute and clean!
Stayed 1 night in Feb 2024
Response from Bob on Feb 25, 2024
Thank you. Your review really helps us.

10/10 Excellent

MIRA

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff (and the sweetest doggy at reception), lots of food options nearby, quiet and spacious room. Could use a bit of renovation here and there as it is an older building, but overall nice stay for a nignt.
Stayed 1 night in Feb 2024
Response from Bob on Feb 25, 2024
Thank you. We are in the process of renovating. Some rooms have been done and hopefully by May all the rooms will have new carpets and drapes.

10/10 Excellent

Zita

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very engaging couple checked us in and have solid recommendations for dinner.
Stayed 1 night in Feb 2024
Response from Bob on Feb 25, 2024
Thank you. It nice to be appreciated.

10/10 Excellent

Steve

Liked: Amenities, property conditions & facilities
2nd great stay in 2 days. Great front desk! Don’t forget to say “Hi” to Larry the African Gray in the lobby.
Stayed 1 night in Feb 2024
Response from Bob on Feb 25, 2024
Larry loves it here and refuses to go home. Thank you for your kind words. Look forward to seeing you again.

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
What a gem, great place and great proprietors.
Stayed 1 night in Feb 2024
Response from Bob on Feb 25, 2024
Thank you so much. We are glad we lived up to your expectations.

10/10 Excellent

Cesar

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went for work.Low price
Stayed 1 night in Jan 2024
Response from Bob on Feb 6, 2024
Thank you. We are glad you enjoyed your stay.

10/10 Excellent

Danielle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Worth what we paid. The guy checking us in go up to in really late, which we really appreciated.
Stayed 1 night in Jan 2024
Response from Bob on Feb 6, 2024
Thank you. We are open for service 24 hours a day.

10/10 Excellent

Julio, Bryan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed there for only one night but I love it. Great customer service. I love the Dog and a Perot the have there. Highly recommended
Stayed 1 night in Jan 2024
Response from Bob on Jan 25, 2024
Thank you very much for your kind words. Zoe and Larry are quite a treat. They make our hotel unique and our guests remember them and often stay here to see them.

10/10 Excellent

Sonia

Stayed 1 night in Jan 2024
Response from Bob on Mar 21, 2024
Thank you.

10/10 Excellent

Brodie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Bob on Jan 25, 2024
Thank you.

10/10 Excellent

Boning

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Bob on Jan 20, 2024
Thank you very much.

8/10 Good

Mieke

Liked: Cleanliness, staff & service, amenities
People are friendly, it’s very clean. On the main road and near food and other things. I would like it better if it were possible to open the window.
Stayed 1 night in Jan 2024
Response from Bob on Jan 11, 2024
Thank you. I wish we could have the windows to open. Its a city regulation that hotel windows cannot be opened.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. We had a pleasant stay.
Stayed 1 night in Dec 2023
Response from bob on Jan 11, 2024
Thank you. Your review goes a long way.

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice overnight at Whispering Oaks in Del Rio
Whispering Palms was a nicely updated place. The owner was friendly and welcoming, the motel felt safe, the bed was comfortable, and with wifi and a tv, it met our needs for a travel stop in Del Rio. I wish the toilets had lids and that a recycle bin was offered next to the trash can.
Stayed 1 night in Dec 2023
Response from Bob on Jan 7, 2024
Thank you for the kind review. This city does not have commercial recycling. The toilets do not have lids for a reason. All the rooms are non smoking and smokers use the toilet with the fan on to smoke.You would be surprised the number of lids that get broken.

10/10 Excellent

Rosaura, washington

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk attendants/owner was super friendly. The building in general is old but so clean inside and out. It looks very well kept up. Hot water with good water pressure is a plus. For this price and location I would definitely recommend this hotel to others who are looking for accommodations while in Del Rio. I know under this management I will b back.
Stayed 2 nights in Dec 2023
Response from Bob on Jan 7, 2024
Thank you so much for the review. This helps us a lot.

10/10 Excellent

aleksander

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good stopover!
Stayed 1 night in Dec 2023
Response from bob on Jan 7, 2024
Thank you. Hope to see you again.

10/10 Excellent

Glynn

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Bob on Feb 22, 2024
Thank you.

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet courtyard area for parking; room was sheltered from front street noise.
Stayed 1 night in Nov 2023
Response from Bob on Nov 24, 2023
Thank you. People are surprised with how quite our hotel is.

10/10 Excellent

Caron

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Patricio checked us in at night, and was very nice. He introduced us to the resident parrot and dog. In the morning, Edith was wonderful. Both my friend and I are environmentalists and saw the styrophom cups and bowls, along with plastic cutlery. We travel with washable/reusable eating sets. She heard us and came in with washable mugs, spoons, and bowls. We were so appreciative!
Stayed 1 night in Nov 2023
Response from Bob on Nov 24, 2023
Thank you for your kind review. It goes a long way for small independent businesses. I wish it was possible not to use styrophom and plastic products. We hope that one day when we have a full breakfast, we will stop using them. Thanks again.

10/10 Excellent

Bernardina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Bob on Nov 20, 2023
Thank you so much. Your review goes a long way for an independent hotel.

6/10 Okay

Florence

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Room is nice, the office is interesting and welcoming
Stayed 1 night in Nov 2023
Response from Bob on Nov 20, 2023
Thank you. I guess we could have done better. 6 is good enough.

10/10 Excellent

Delfino

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Bob on Nov 9, 2023
Thank you so much.

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Bob on Nov 9, 2023
Thank you so much

10/10 Excellent

Edward

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice manager, way stay here when I'm in town. Place has really been cleaned up well. There's always more stuff to fix, however.
Stayed 1 night in Oct 2023
Response from Bob on Nov 9, 2023
Thank you. We are gradually working on our renovation and some rooms have been updated.

8/10 Good

Mark

Stayed 1 night in Oct 2023
Response from bob on Nov 9, 2023
Thank you.

10/10 Excellent

Levy

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Oct 2023
Response from Bob on Oct 9, 2023
Thank you so much.

10/10 Excellent

Thomas

Stayed 1 night in Sep 2023
Response from Bob on Oct 19, 2023
Thank you. We really appreciate the time you took to give us the best review.

6/10 Okay

Brian

Liked: Staff & service
Disliked: Property conditions & facilities
hmmmmm...
No light bulb in bedside lamp. Soap the size of a 50 cent piece. No wash cloth. My dog thought it was great..
Stayed 1 night in Sep 2023
Response from Bob on Sep 21, 2023
Really sorry about the light bulb. You should have let us know and we would have changed it. We have two sizes of soap. Hand and bath. The new housekeeper didn’t realize it and a few rooms only had the hand size soap. We have resolved that problem. Hope your dog wants to visit and stay with us again. We love dogs.

10/10 Excellent

CHRISTOPHER

Stayed 1 night in Sep 2023
Response from Bob on Oct 12, 2023
Thank you.

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Very clean, administration is extremely amicable, location is in convenient area and the design,decoration is unique.
Stayed 1 night in Jul 2023
Response from Bob on Sep 15, 2023
Thank you very much for your kind review. It goes a long way for us small independent hotels.

8/10 Good

Ronnie

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2023
Response from Bob on Sep 15, 2023
Thank you for your review. It goes long way when we get a good review.

10/10 Excellent

Humberto, San Antonio

Stayed 1 night in Sep 2023
Response from Bob on Oct 9, 2023
Thank you. We are glad we stood up to your expectations.

4/10 Poor

Roger, San Antonio

Traveled with partner
Disliked: Amenities, property conditions & facilities
Although the AC blew cold air , the size of the unit or maybe the fan speed did not keep the room cool. It was a sleepless night of a warm room. This is a budget hotel so don’t expect much.
Stayed 1 night in Sep 2023
Response from Bob on Sep 3, 2023
I am really sorry to hear this. Our units are more then adequate for the size of our rooms. You probably left the door open wide while moving your bags in. We have never faced this problem. We can’t please all the people all the time as some are impossible. Why didn’t you let us know and we would have checked the room.

10/10 Excellent

dermot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great family run, customer focussed hotel. Always clean.
Stayed 1 night in Aug 2023
Response from Bob on Aug 9, 2023
Thank you so much. We are try our best and it’s good to know that we have guests like you that appreciate it.

10/10 Excellent

Chad A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Bob on Jul 15, 2023
Thank you so much. It means a lot when someone appreciates our hospitality.

8/10 Good

Zane

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff with clean and affordable rooms!
Stayed 2 nights in Jun 2023
Response from bob on Jul 5, 2023
Thank you. We are glad you enjoyed your stay.

10/10 Excellent

Carine

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 3 nights in Jun 2023
Response from Bob on Jun 30, 2023
Thank you. You made our day