Ratings based on 181 Verified Reviews

4.4 out of 5
90% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 18, 2017
It was really good the only thing is one person was rude when I ask if we can order a fight via cable .he said no but in a rude way
Comment from Hotel Management
Sep 22, 2017 by Manager, Hotel Management
Dear Valued Guest, We would like to apologize for the unkindness of our staff during your most recent stay. We do hope you will give us another chance to make your stay exceptional. Kind Regards, Brenda W. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from chicago illinois

We loved our little gateway Hotel is beautifull

Posted Sep 5, 2017
Very clean Has free breakfast that includes hot waffles , omelette, fried potatoes, sausage, cereal, bagels with cream cheese Stuff is very polite always say good morning And have a great day Very well trained
Comment from Hotel Management
Sep 8, 2017 by Manager, Hotel Management
Dear Natalie, We are so pleased you enjoyed our clean facility as well as our hot deluxe breakfast with a variety of items. We are happy that you found our staff to be polite and well trained. We do hope that you will visit us again soon. Kind Regards, Brenda W General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Schaumburg, Hoffman Estates,Il

Close to everything we wanted to do!

Posted Aug 24, 2017
Pros: It was clean, friendly, helpful,especially Ron... centrally located,, the price point was good & spacious enough & breakfast was great!
Cons: The shower head had many settings which was nice but you couldn't position the shower head, it was stationary & would not budge. Like to spray whole b
Location: Great! Lake Geneva, Delavan, Janesville, Rock Cut & BigFoot State Parks, Rotary Int'l Gardens, etc
Relaxing, exciting , adventurous & good food close by...We had a wonderful get-away trip & got to visit some family in the area. Thank You!
Comment from Hotel Management
Aug 26, 2017 by Manager, Hotel Management
Dear Valued Guest, We are pleased you enjoyed all aspects of your stay to the convenient location to the helpful staff. We would like to apologize for the issues you had with your shower. We do hope that you will choose to stay with us again soon. Kind Regards, Brenda Warrenburg General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from rochelle il

Nice hotel close to shopping

Posted Aug 23, 2017
Our key seemed to never work and had to go to front desk every time to be able to get into our room. That put a damper on our stay otherwise was a nice place
Comment from Hotel Management
Aug 28, 2017 by Manager, Hotel Management
Dear Valued Guest, We would like to apologize for the inconveniences that had with your room key during your recent stay. We do hope that you would give us another chance to make your stay exceptional. Kind Regards, Brenda Warrenburg General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from chicago

Quick stop on the way home

Posted Aug 21, 2017
This hotel was perfect! We stopped for the night, the kids swam and we went in the hot tub. We ordered a pizza and watched cartoons and slept in late. The pool was fun, the room was clean and very quiet-we highly recommended!
Comment from Hotel Management
Aug 22, 2017 by Manager, Hotel Management
Dear Valued Guest, We are so pleased that your family chose to stay with us and enjoyed our pool and hot tub area and a nice relaxing clean room. We do hope that when in our area again you will choose to stay with us. Kind Regards, Brenda Warrenburg General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Appleton,wi

Nice hotel

Posted Aug 19, 2017
Clean, nice hotel with great breakfast in the morning.
Comment from Hotel Management
Aug 21, 2017 by Manager, Hotel Management
Dear Valued Guest, Thank you for giving us a 5 out of 5 for you most recent stay. We are pleased that you found our hotel to me clean with a great breakfast. We do hope that when you are in our area again you will stay with us. Kind Regards, Brenda Warrenburg General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Nice clean hotel that is great for families.

Posted Aug 17, 2017
We stated for 1 night. The pool was great for the kids and breakfast was great. Definitely would comega back
Comment from Hotel Management
Aug 18, 2017 by Brenda Warrenburg, General Manager, Hotel Management
Dear Valued Guest, We are so pleased that your family enjoyed our pool area during your recent visit. We do hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Beloit, WI

Great hotel.

Posted Jul 3, 2017
Pros: Clean
Location: Close to Lake Geneva where we were headed.
Clean and comfortable. Staff was wonderful. Will definitely stay again.
Comment from Hotel Management
Aug 26, 2017 by Manager, Hotel Management
Dear Valued Guest, We are pleased that you had a comfortable stay and our staff was wonderful. We do hope that you will stay with us again in the future. Kind Regards, Brenda Warrenburg General Manager
5 out of 5
by A verified traveler

Nice family getaway

Posted Jun 24, 2017 on Hotels
We enjoyed our stay! The rooms were a nice size for our family! Kids enjoyed the pool. And the breakfast was nice as well. There was quite a bit of road construction around the area but other than that we didn't have any complaints.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 22, 2017 on Hotels