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Reviews of Grand FFOUR

3 out of 5
Grand FFOUR
F-4 East of Kailash, New Delhi, Delhi N.C.R

Reviews

5.2
Rating 10 - Excellent. 0 out of 11 reviews" "
Rating 8 - Good. 3 out of 11 reviews" "
Rating 6 - Okay. 2 out of 11 reviews" "
Rating 4 - Poor. 5 out of 11 reviews" "
Rating 2 - Terrible. 1 out of 11 reviews" "

6.0/10

Cleanliness

6.4/10

Staff & service

5.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Stayed 2 nights in Oct 2018

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Worst hotel
Nothing like a decent hotel, they build some rooms on the commercial building. Staff is good they try to keep up but it's not a comfortable place.
Stayed 3 nights in Oct 2017
Response from KS Negi on Nov 8, 2017
Guest satisfaction is very important for us. Our sincere apologies for the inconvenience you may have faced during your stay with us. I will pass on your feedback to our management and meanwhile I would request you to give us another change and I assure you that you will not face any issues.

8/10 Good

Harmeet

Liked: Staff & service, property conditions & facilities, room comfort
Value for money
The hotel is accessible by Delhi Metro so for tourists it is a good location to be in, however, there is not much to do in the neighborhood itself. The staff was generally helpful to service requests and the in-hotel restaurant serves delicious meals at competitive prices.
Stayed 3 nights in Jun 2017
Dear Guest, Thank you for your valuable Feedback

6/10 Okay

Hello World, Global

Disliked: Cleanliness
Potential for a decent hotel, more works required.
The hotel is not clearly marked with a small entrance on the side with a table for a reception (without a sign saying its a hotel). It was more of a guesthouse rather than a hotel. Rooms were nice but unfortunately they were not well insulated and was facing a busy street, thus it was noisy all night. The rooms seemed quite new, however the floor and surfaces were very dusty. Much more effort should be taken to clean up the room.

4/10 Poor

Rupak, Guwahati

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
complain
i booked two adult deluxe room with complimentary breakfast, but hotel gay denai to provide for two they provide one only. this is not fair.

2/10 Terrible

atiqullah, Kabul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty
it was very old and dirty

8/10 Good

Grayson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

JJ

Disliked: Staff & service, property conditions & facilities, room comfort
not worth the money
We arrived and they did not have our reservation and had to scramble to give us the last available room which they had to then set up for the three beds we had booked. The cab they called for us was overpriced and the breakfast not really worth getting up for. The bottled water in the room was not sealed. Location is conveniently close to the Metro, but that's about it in regard to the advantage of the location. It is on a busy street with few options to dine or shop.

4/10 Poor

midage travel, US

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Family Vacation
Pictures shown are very misleading. The hotel is located on top of a clinic so you have to take an elevator up to third floor. The furniture, towels, beddings, rugs are very old/used. Balconies are dirty. Breakfast is minimum. However, the staff is nice and tried their best to be helpful.

4/10 Poor

Helbels, London, UK

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Needs review
we arrived at the hotel to be informed that despite booking and paying for 3 beds in 1 room there was no provision made for this.For our family. The hotels answer to our request was to put a mattress on the floor of an already crowded and dirty room. We complained and then were given a makeshift bed frame. The rooms were of poor condition, with bathroom taps not working, dirty walls etc. We expressed our disappointment to the manager who was sympathetic with our complaints and said he would change us to a better room in the morning. This was duly done. There are obviously two grades of room at this hotel which I was unaware of at booking. The whole place needs attention. The towels are grey and old and bathrooms have poor drainage with water going all over the floor. The hotel is up 3 flights of stairs with a small elevator. Below the hotel is a lab for blood tests etc and a pharmacy. The metro is across the road which is a busy dual carriage way. However the caretaker is very helpful and goes out of his way to make your stay as good as possible. Breakfast is complimentary but limited. I suggest that Expedia visit to decide if this hotel deserves its 3 star rating. The hotel is fairly cheap in price, but the problems do not make this a fair cost.

6/10 Okay

Y, 日本

Liked: Cleanliness, staff & service, room comfort
地下鉄の駅・スーパー近くの便利なホテル
3回に分けて11日間の間に家族で8泊しました。朝食のバフェは、リクエストすると食パンなども出してくれました。ホテルのマネージャーは気さくで、こちらのリクエストにはこたえようと部屋を見せてくれたり、リクエストを覚えていることを伝えてくれたりしました。窓の鍵が壊れていたり、金庫の鍵が壊れていたり、部屋によって外の車の音が響いたり、wifiがあっても繋がらなかったりということがあるので、気になる方は入室時に確認が必要です。実際に、何度も部屋を変わりました。 　私は、騒音が苦手で（インドでは外がとてもにぎやかなので、そこは文化だとして）部屋にいるときは、多少なりとも静かに過ごしたいという思いがあり、ホテル側でも、リクエストに対して、この部屋はどうだ？と声をかけてくれたのは助かりました。（道路に面していない、奥側の部屋は、静かに過ごせました。ただし、ベランダのある部屋は裏通りに面していて鳩が朝からにぎやかに鳴いていました。） 部屋はボーイさんが綺麗にしてくださるので、快適です。お風呂も、（最初スイッチの入れ方がわからず焦りましたが）シャワーのお湯も出ました（バスタブなし）。 空港までは、タクシーで朝6時台であれば40分程、混雑時は、念のため2時間ほどみておきました（実際には、日曜朝は30分ちょっと、火曜の15時にホテルを出た時には1時間程度で着きました）。タクシーはホテルで手配してもらい、時には（前回よりも高い値段の時）値段の交渉もしてもらいました。 より快適な条件を望むのであれば、もう少しグレードの高いホテルを予約する選択肢もあるかと思いますが、場所がらと予算との兼ね合いで言えば妥当だったと思いたい（デリーの他のホテルに泊まったことがないので比較できない）です。
Stayed 1 night in Mar 2018