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Reviews of Holiday Inn New Delhi Mayur Vihar Noida, an IHG Hotel

4.5 out of 5
Holiday Inn New Delhi Mayur Vihar Noida, an IHG Hotel
13A Mayur Vihar, District Centre, New Delhi, Delhi N.C.R

Reviews

8.0

Very Good

Rating 10 - Excellent. 72 out of 180 reviews" "
Rating 8 - Good. 70 out of 180 reviews" "
Rating 6 - Okay. 18 out of 180 reviews" "
Rating 4 - Poor. 5 out of 180 reviews" "
Rating 2 - Terrible. 15 out of 180 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Harwant

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
BEWARE.....I reserved the room thinking i would be offered a non smoking room. But when they took my payment and sent me the email confirmation It was a Smoking room. I tried to cancel the reservation immediately within 10 minutes of booking but it wont let me. Expedia got involved and they said, no worries you will be refunded as you have tried to cancel immediately. But to no avail. Holiday Inn did not even tried to contact me. So I lost $100 for a nights stay. I will report this matter to their management and do whatever possible to aware the people of this malpractice and deceptive policies.
Stayed 1 night in Mar 2024
Response from Gm on Mar 5, 2024
Dear Harwant,Thank you so much for sharing your valuable feedback with us.We apologize for the inconvenience caused to you, however, please note that the reservation confirmation for a smoking room was sent to you based on your request of a smoking room on a non refundable rate. We did not receive any request for change of room allocation which we would have been happy to accommodate. The cancellation request received by the hotel mentioned a change of plan and therefore as per the policy for non refundable reservations, the retention was charged.We hope you understand and give us another opportunity to welcome you back soon.Warm regards,Suprabhath Roy ChowdhuryGeneral Manager

6/10 Okay

Bishwa

Liked: Staff & service
Disliked: Property conditions & facilities
Little dirty, but staff are very good and friendly.
Stayed 2 nights in Jan 2024
Response from Gm on Jan 9, 2024
Dear Bishwa,Thank you so much for sharing your valuable feedback with. We are glad that you were impressed by our team, however regret that we could not live up to your expectations with regards to cleanliness measures. I have addressed this to my housekeeping team and assuring you that it will be taken care of. We wish to welcome you back soon. Warm regards, Suprabhath Roy Chowdhury General Manager

2/10 Terrible

Umang

Disliked: Staff & service, amenities
The hotel refused to honor the booking for King size bed room despite booking in advance .The staff was rude and don't care attitude citing its not guaranteed . Defeats the purpose of advance booking and my trust on Holiday inn as a chain is seriously dented . Expedia to be fair, tried their best but really disappointed with Holiday Inn as a chain and is reflected by the fact that my next booking I avoided them . Would recommend Expedia should consider blacklisting such chain which doesn't keep guest first , which is the basic principal in hospitality industry !
Response from Gm on Dec 14, 2023
Dear Umang,Thank you so much for sharing your valuable feedback with us. I am really disappointed to see that we could not live up to your expectations with regards to your check in experience and that we could not offer you the requested bed type. I completely understand that bed type preference is really important during the stay, however we could not offer you due to non availability of rooms. We have updated your profile preferences for the future visits and have briefed the team as well. Please accept my sincere apologies and give us another opportunity to welcome you back soon with improved services. Warm regards, Suprabhath Roy Chowdhury General Manager

4/10 Poor

Bhupinder

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
I booked a non smoking king size bedroom, upon checkin I was told “no you have booked a smoking room” which I disputed. They offered me a room with two single beds - non smoking . I complained to hotels.com
Stayed 4 nights in Nov 2023
Response from Gm on Dec 4, 2023
Dear Bhupinder,Thank you so much for sharing your valuable feedback with us. We really apologize for the inconveniences caused to you during check in. However, would like to share that due to high occupancy we could not provide the requested bed type. Hope you understand and give us another opportunity to welcome you back soon.Warm regards, Suprabhath Roy Chowdhury General Manager

2/10 Terrible

Ranjit

Stayed 1 night in Nov 2023
Response from Gm on Dec 1, 2023
Dear Ranjit, Thank you so much for sharing your valuable feedback with us. I really apologize for the inconvenience caused to you, rest assure it will be taken care of. We wish to welcome you back soon. Warm regards, Suprabhath Roy Chowdhury General Manager

6/10 Okay

Vinaydeep

Traveled with group
Liked: Amenities, property conditions & facilities
I was asked for a different price for my stay. However, after showing them the expedia booking, they agreed for the mentioned price.
Stayed 2 nights in Oct 2023
Response from Gm on Nov 5, 2023
Dear Vinaydeep,Thank you so much for sharing your valuable feedback with us. We apologise for the inconvenience caused to you and assuring you that it will be taken care of. We wish to welcome you back soon. Warm regards, Suprabhath Roy ChowdhuryGeneral Manager

6/10 Okay

Mohammad

Disliked: Staff & service
Stayed 1 night in Oct 2023
Response from Gm on Oct 25, 2023
Dear Mohammad Thank you so much for sharing your valuable feedback with us. We have taken a note of your star rating and wish to welcome you back soon.Warm regards, Suprabhath Roy Chowdhury General Manager

4/10 Poor

Mohammad

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Only checkin experience was good, restaurant staff needs to get educated
Stayed 1 night in Oct 2023
Response from Gm on Oct 22, 2023
Dear Mohammad, Thank you so much for sharing your valuable feedback with us. I am happy to see that you were impressed by our front office team and really apologies for the inconvenience caused to you at the restaurant. I have personally addressed your concern with the team and it will be taken care of. We hope to welcome you back soon. Warm regards,Suprabhath Roy Chowdhury General Manager

10/10 Excellent

AMMAR

Business traveler
Stayed 3 nights in Oct 2023
Response from Gm on Oct 17, 2023
Dear Ammar,Thank you so much for sharing your valuable feedback with us. We really appreciate and wish to welcome you back soon. Warm regards, Suprabhath Roy Chowdhury General Manager

2/10 Terrible

Thuvarakeesan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Aircondition, carpet
The air condition not working properly. That's why room is very cool. Then I chose Auto Switch. When off Aircondition automatically carpet smell coming. My wife felt very worst. TV also very small. Our room like a office.
Stayed 2 nights in Sep 2023
Response from Gm on Sep 25, 2023
Dear Thuvarakeesan,Thank you so much for sharing your valuable feedback with us. I am really disappointed to read that we could not live up to your expectations during the stay. I have personally addressed your concern with the team and assuring you that it will be taken care of. Please accept my sincere apologies and give us another opportunity to welcome you back soon with improved services. Warm regards, Suprabhath Roy Chowdhury General Manager

2/10 Terrible

Raja

Disliked: Staff & service
.
Stayed 1 night in Aug 2023
Response from Gm on Aug 28, 2023
Dear Raja,Thank you so much for sharing your valuable feedback with us. We really regret for the inconvenience caused to you during the stay. Rest assure it will be taken care of. Please accept my sincere apologies and give us another opportunity to welcome you back soon. Warm regards, Suprabhath Roy Chowdhury General Manager

2/10 Terrible

Richa

Stayed 1 night in Jul 2023
Response from Gm on Aug 21, 2023
Dear Richa, Thank you so much for sharing your valuable feedback with us. We regret for the inconvenience caused to you during the stay and assuring you that it will be taken care of.Please accept my sincere apologies and give us another opportunity to welcome you back soon. Warm regards Suprabhath Roy Chowdhury General Manager

8/10 Good

Kuldeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from GM on Jul 26, 2023
Dear Kuldeep,Thank you so much for sharing your valuable feedback with us.We really appreciate and wish to welcome you back soon.Warm regardsSuprabhath Roy ChowdhuryGeneral Manager

2/10 Terrible

SIRAJU

Disliked: Staff & service, property conditions & facilities
verybad
Stayed 2 nights in Jul 2023
Response from Gm on Jul 13, 2023
Dear Siraju,Thank you so much for sharing your valuable feedback with us. We are sorry for the inconveniences caused to you during the stay due to default in iron. I assure you that it will be taken care of. Please accept my sincere apologies and give us another opportunity to welcome you back soon. Warm regards Suprabhath Roy Chowdhury General Manager

2/10 Terrible

Jonathan

Stayed 3 nights in Jul 2023
Response from Gm on Aug 3, 2023
Dear Jonathan,Thank you so much for sharing your valuable feedback with us. We regret that we couldn't live up to your expectations and assure you that it will be taken care of.We wish to welcome you back soon. Warm regards Suprabhath Roy Chowdhury General Manager

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to India
Hotel was amazing! Staff very professional! Really the ly make me feel like home ! Breakfast super super good ! 100 % agree
Stayed 2 nights in May 2023
Response from Gm on May 31, 2023
Dear Jose,Thank you so much for sharing your valuable feedback with us. We are glad that you had a great dining experience and our team could make your stay memorable. We wish to welcome you back soon.Warm regards Suprabhath Roy Chowdhury General Manager

10/10 Excellent

Shivam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Gm on Apr 23, 2023
Dear Shivam,Thank you so much for sharing your valuable feedback with us. We really appreciate and wish to welcome you back soon. Warm regards Suprabhath Roy Chowdhury General Manager

10/10 Excellent

Somnath, Naperville

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stay was amazing.
Stayed 2 nights in Mar 2023
Response from Gm on Mar 25, 2023
Dear Somnath,Thank you so much for sharing your valuable feedback with us. We are delighted to read that you had an amazing stay and wish to welcome you back soon.Warm RegardsSuprabhath Roy Chowdhury General Manager

2/10 Terrible

harsh

Stayed 1 night in Mar 2023
Response from Gm on Mar 23, 2023
Dear Harsh,Thank you so much for sharing your valuable feedback with us. We regret that we could not live up to your expectations and would like to hear in detail so that we can make your next stay comfortable. We wish to welcome you back with warm hospitality.Warm RegardsSuprabhath Roy Chowdhury General Manager

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
Late at night I smelled the odor of the sewers.
Stayed 3 nights in Feb 2023
Response from Gm on Feb 21, 2023
Dear Anonymous, Thank you so much for sharing your valuable feedback with us. We regret for the inconvenience caused to you due to external factors. However, would like to share that we have aroma management inside the hotel. Hope you understand and give us another opportunity to welcome you back soon. Warm Regards Suprabhath Roychowdhury General Manager

10/10 Excellent

Bhuvnesh

Stayed 1 night in Feb 2023
Response from Gm on Feb 14, 2023
Dear Bhuvnesh,Thank you so much for sharing your valuable feedback with us. It feels great that you enjoyed our services and look forward to welcome you back soon. Warm Regards Suprabhath Roychowdhury General Manager

10/10 Excellent

Vipulkumar

10/10 Excellent

Suzette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly, helpful and welcoming. Clean, beautiful rooms Wonderful ameniies
Stayed 1 night in Dec 2022
Response from Amanpreet Singh Sandhu on Dec 6, 2022
Dear Suzette,Thank you so much for sharing your valuable feedback with us.We are delighted that you liked our rooms and services.We wish to welcome you back soon.Warm RegardsAmanpreet Singh SandhuDirector Sales and Marketing

10/10 Excellent

Rajesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Manoj, ROANOKE

Stayed 1 night in Sep 2022

6/10 Okay

Gyan

Business traveler
Slightly run down in all areas
Stayed 1 night in Sep 2022
Response from Gm on Sep 19, 2022
Dear Gyan,Thank you so much for sharing your valuable feedback with us.We regret that we could not live up to your expectations with regards to product.We are in a process of renovation and assure you of the positive changes in the hotel very soon. Your feedback is important as it gives us opportunity to improve and we wish to welcome you back soon.Warm RegardsSujith ChandrasekharanGeneral Manager

2/10 Terrible

RAJAT, Toronto

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I never had to write a review but the worst experience at this hotel made me write this review. We booked 6 rooms and had multiple issues : 1st issue - 1 room booked under no smoking room had a strong smell of smoking, upon asking the help desk all they did was spraying a room freshener. We requested for a room change. When we thought the issues has been taken care, then we dealt with another leaking issue in the washroom and had to use the place as is. (I have a video) Next day when I went to concierge and spoke to manager and told him the issue, all he did was to ask us to send him the video of the leakage and no apology or concern. 2nd issue : Poor service - Upon asking a glass multiple times during breakfast, the service manager just showed us her hand and we had to wait 15 minutes for a glass. (morning of 4th September 2022) 3rd issue : When we checked out, the staff put someone else bag in our car. When they found out about it the manager called with no apology and asked me to come back to return the luggage ???? Then we told them to send someone else to pick the bag as its not our fault. When the other person came to pick up the bag all he said was "its okay" we came from 3 different cities and had great experience until we stayed at this hotel. mismanagement, poor hospitality, bad maintenance.
Stayed 1 night in Sep 2022

6/10 Okay

Atul

Stayed 1 night in Aug 2022
Response from Gm on Sep 6, 2022
Dear Atul,Many thanks for sharing your star rating with us.We regret that we could not live up to your expectations and hope to hear from you soon.Warm RegardsSujith ChandrasekharanGeneral Manager

2/10 Terrible

Sumit

Disliked: Staff & service, amenities, property conditions & facilities
No words
Stayed 1 night in Aug 2022

10/10 Excellent

Balwant

Liked: Staff & service, amenities, property conditions & facilities
Good Breakfast with Fresh food and other eating options. Freindly staff. Good customer service.
Stayed 2 nights in Feb 2022
Response from GM on Mar 7, 2022
Dear Balwant, Many thanks for sharing your valuable feedback with us. We are delighted that you enjoyed the breakfast and overall services. We look forward to welcome you back soon. Warm Regards Sujith Chandrasekharan General Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022
Response from GM on Feb 23, 2022
Dear Anonymous, Many thanks for sharing your valuable feedback with us. We are happy to see your rating and look forward to welcome you back soon. Warm Regards Sujith Chandrasekharan General Manager

4/10 Poor

rahul

Traveled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Room service was good but waiter are terrible they never gave your rest amount when you ordered something in your room
Stayed 1 night in Feb 2022
Response from GM on Feb 23, 2022
Dear Rahul, Many thanks for sharing your valuable feedback with us. We are extremely sorry for the discomfort you had during your stay. As per your discussion with our Front Office Manager with regards to inconvenience caused, please rest assure that your feedback is taken up with the concern team member very seriously. Corrective actions will be in place on your next visit. We request you to give us another opportunity so that we can depict our improved services. Looking forward to hear from you soon. Warm Regards Sujith Chandrasekharan General Manager

6/10 Okay

Harish

Traveled with family
Liked: Staff & service
Peaceful stay, but lots of areas of opportunity for the management to look for. From room to service to food to housekeeping. Doesn't really give you a feeling of a 4 start property. But i can understand everone doing their job only. Overall OK experince.
Stayed 19 nights in Jan 2022
Response from GM on Feb 18, 2022
Dear Harish, Many thanks for sharing your valuable feedback with us. It feels great that you had a overall peaceful stay, however we have taken a note of your suggestions and will definitely work upon it. We hope you will give us another opportunity to welcome you back soon. Warm Regards Sujith Chandrasekharan General Manager

8/10 Good

Liban, Lebanon

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
For the price, it's an unbeatable value. But the property in particular, it's definitely showing its age. The staff is courteous although, they did put me in a smoking room at first even though I specifically asked for a non smoking room at check in. When I got to the room and complained about it, they first said they can send someone with a room freshner (which is basically going to kill your lungs even more). I insisted on a different room and they obliged and moved me in 10 minutes. Breakfast is OK, nothing to write home about. But again, for the price, it's a great value overall.
Stayed 3 nights in Feb 2022
Response from GM on Feb 18, 2022
Dear Liban, Many thanks for sharing your valuable feedback with us. We are happy to read that you find our pricing competitive and the way your problem was handled by team. However, we are extremely sorry for the inconvenience caused to you during the stay. We assure you that no other guests feel this way again and hope you will give us another opportunity to welcome you back soon. Warm Regards Sujith Chandrasekharan General Manager

2/10 Terrible

Aarzoo

Business traveler, Traveled with partner
Unresponsive staff
Stayed 1 night in Jan 2022
Response from GM on Feb 4, 2022
Dear Aarzoo, Thank you so much for sharing your valuable feedback with us. We are sorry for the inconvenience caused to you during your stay. Rest assure it will be taken care of. We hope you will give us another opportunity to welcome you back soon. Warm Regards Sujith Chandrasekharan General Manager

6/10 Okay

Verified traveler

Business traveler
Stayed 4 nights in Nov 2021
Response from GM on Jan 12, 2022
Dear Anonymous, Many thanks for sharing your valuable rating with us. We regret to see your rating and would like you to share the review in details. Look forward to hearing from you soon. Warm Regards Sujith Chandrasekharan General Manager

10/10 Excellent

Anup

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Hotel is a brand name however property seems very old. I.e. big rooms but t.v is very small, old taps in room, mini fridge not cooling properly, no jet in toilets they don't even mention this big thing while booking.
Stayed 1 night in Oct 2021
Response from GM on Nov 8, 2021
Dear Anonymous, Thank you so much for sharing your valuable feedback with us. We are extremely sorry for the inconvenience caused to you during your stay and would like to share that we have few rooms with health faucet. Rest assure we will give you rooms with this facility on your next visit.Your suggestion and feedback is very important as it gives us opportunity to improve. We hope you will give us another opportunity to welcome you back with warm hospitality. Warm Regards Sujith Chandrasekharan General Manager

10/10 Excellent

Abidur

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will visit again
Neat and cleans rooms, well trained staff, food are delicious..will be listed one of the best around NCR region
Stayed 1 night in Oct 2021
Response from GM on Nov 8, 2021
Dear Abidur, Thank you so much for sharing your valuable feedback with us. We are delighted to read that you liked our rooms and had great dining experience. We wish to welcome you back soon. Warm Regards Sujith Chandrasekharan General Manager

10/10 Excellent

Zeel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021

8/10 Good

Suprabhat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like-Clean and peaceful hotel room. Didnot like-Flagging frequent reminders for checkout
Stayed 2 nights in Sep 2021
Response from DOSM on Sep 9, 2021
Dear Suprabhat, Thank you so much for sharing your valuable feedback with us. We are happy that you liked our cleanliness at the hotel and enjoyed in our comfortable rooms. We are sorry for the inconvenience caused to you at the check-out. We have spoken to the team in detail and assure that we will take care in future. We hope you will give us another opportunity to welcome you back soon. Warm Regards Tarun Gupta Director of Sales & Marketing

8/10 Good

Rahul Dutta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food is not good for that price tag
Stayed 1 night in Apr 2021
Response from DOSM on Apr 14, 2021
Dear Rahul, Thank you so much for sharing your valuable feedback with us. We would like to share that we take great pride in our services and pricing is also competitive, however your feedback is important as it gives us opportunity to improve. We have shared your suggestion to our team and assure you it will be taken care. We hope you will give us opportunity to welcome you back soon. Warm Regards Tarun Gupta Director of Sales & Marketing

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic and small Improvement required in room amenities.
Stayed 2 nights in Feb 2021
Response from DOSM on Mar 2, 2021
Dear Anonymous, Thank you so much for sharing your valuable feedback with us. We take pride in our services and facilities, however we have taken a note of your feedback and shared with the team. We wish to welcome you back soon. Warm Regards Tarun Gupta Director of Sales & Marketing

10/10 Excellent

Verified traveler

Stayed 2 nights in Jan 2021
Response from DOSM on Jan 31, 2021
Dear Anonymous, Thank you so much for sharing 5 star rating. We really appreciate and wish to welcome you back soon. Warm Regards Tarun Gupta Director of Sales & Marketing

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2020
Response from DOSM on Dec 21, 2020
Dear Anonymous, Thank you so much for sharing star rating with us. We wish to welcome you back soon. Warm Regards Tarun Gupta Director of Sales & Marketing

8/10 Good

Indunil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Security personnel at the entrance is really annoying.
Stayed 3 nights in Feb 2020
Response from GM on Feb 26, 2020
Dear Indunil, Many thanks for sharing valuable feedback with us. We deeply regret for the problems you faced during your visit to us. We assure you that training is given to them again as we focus to give the best experience to all our guests. This might be one of the case you have encountered and we are really thankful that you shared with us. We really hope to welcome you back soon and assure you the best experience. Warm Regards Kunal Shanker General Manager

8/10 Good

BHUPESH

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Decent property, Value for money.
Stayed 1 night in Feb 2020
Response from GM on Feb 17, 2020
Dear Bhupesh, Many thanks for sharing such a wonderful feedback with us. We are extremely happy to know that you enjoyed at the hotel with all our offerings including dining and other services. We look forward to welcome you back soon. Warm Regards Kunal Shanker General Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great breakfast and friendly staff. Would highly recommend.
Stayed 1 night in Dec 2019
Response from GM on Dec 18, 2019
Dear Anonymous, Thank you so much for sharing such a wonderful feedback with us. It is indeed a pleasure to read that you enjoyed our convenient location and had a great dining experience. We have shared your feedback with our entire team and we look forward to welcome you back on your next visit. Warm Regards Kunal Shanker General Manager

10/10 Excellent

Anil, Dallas, Texas USA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Samya, Lovejit, the travel desk, and all of the other employees, whom I didn’t get there names were very nice, kind and caring towards our needs. I will definitely recommend this property to anyone who wants to visit Amritsar, all of the guidance they give is spot on... I am from USA, and felt like I was home... BTW, please use the hotel travel desk for Wagah Boarder and the Golden Temple... You will not regret it... thanks guys, this was a very memorable visit. Ap...
Stayed 6 nights in Dec 2019
Response from GM on Dec 16, 2019
Dear Anil, Thank you so much for sharing your valuable feedback with us. We would like to share that the experience shared by you on Expedia is for our Holiday Inn Amritsar property and not for Holiday Inn New Delhi Mayur Vihar. It would be nice if you can withdraw from our page and write for them. However, we would love to welcome you to our hotel when you plan to visit New Delhi. Look forward to welcome you back. Warm Regards Kunal Shanker General Manager

10/10 Excellent

Phil, Brisbane, Australia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place and staff were very pleasant and relaxing
Stayed 2 nights in Oct 2019
Response from GM on Nov 19, 2019
Dear Phil, Many thanks for sharing your valuable feedback with us. We are glad to know that you liked our services and our team could make your stay memorable. We look forward to welcome you back soon. Warm Regards Kunal Shanker General Manager