Bad hotel in a not so good area
Posted Dec 7, 2015 on Hotels
I travel a lot all over the world and this was by far the worst experience for me. I booked the room through hotels.com and after spending money going to the hotel at 2AM, they refused to give me room. When I said that my room is all paid for and their response was that you have paid to hotels.com and not to us so we are under no obligation to honor the booking. Long story short I managed to convince them to give me room for that night as I was coming from a 35hour flight but the next day I had to move even though I had payed for two nights. Even otherwise the hotel was not in good shape. TV didn't work. the location is not easy to get to and there is nothing around the hotel.