Terrible room condition and location
Posted Jan 10, 2014
We booked this hotel in Karol Bagh, Delhi, for two nights earlier this month on Expedia, mostly for its promise of decent but relatively inexpensive accommodation. Big mistake. The sheets and blankets were not clean, the room was extremely small, and the hotel staff were, to be polite, ineffectual. It was as if they had stumbled upon the hotel one day and, for a lark, decided to watch guests come and go without worrying about their needs. Each morning they seemed surprised to still find us (or anyone) still there. On our last day, we hired a taxi to take us to Agra and then directly to the airport. To be clear that the hefty fee covered everything--the driver's commission, parking, etc.--we asked for this in writing. "Don't worry," the hotel staffer reassured us as he wrote this on our receipt, "no need for tips or anything else." We shouldn't have been so sanguine. Once in Agra, the driver suddenly stopped to pick up a "guide"--but again, "don't worry" was the mantra. Naturally, the so-called guide, who parroted brittle facts about Shahjahan and Mumtaz, wanted to take us to a store and then wanted his tip. Our refusal caused him and, worst of all, our driver to sulk. He did not want to drive to Sikandra (Akbar's tomb), as originally planned, because of "traffic," and was rude to my wife: when she asked him to slow down on the new Yamuna Expressway, he said to her in Hindi, "You keep quiet and let me do my job." Lesson: Find a better hotel, put everything in writing.