Ratings based on 49 Verified Reviews

2.9 out of 5
57% of guests recommend
2.9 Room cleanliness
3.2 Service & staff
3.1 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Atlanta, GA

It was close to a local market.

Posted Mar 30, 2017
Pros: Nothing
Cons: From beds and furniture to plumbing everything's needs updates.
Location: There are a local market near and that could be a plus.
The hotel is old and needs extreme makeover for 3.5 star hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from kolkata

Good hotel

Posted Jan 11, 2017
Nice behaviour of the housekeeping staff . Receptionist was helpful
1 out of 5
by A verified traveler

Very congested hotel, really pathatic

Posted Mar 29, 2016
third class, pathatic hotel, staff is unprofessional and terrible as well. Hotel is very congested, really pathatic . photos which are shown on internet are fake , hotel is just opposite
3 out of 5
by Motaher from Dhaka, Bangladesh.

fine

Posted Dec 11, 2015 on Hotels
services of the hotel staffs were good. hotel is old looking but management is good.
1 out of 5
by Mohammed Abdul Baseer from Hyderabad

Very bad experience

Posted Nov 19, 2015 on Hotels
I have never seen such a bad hotel in my life, vary bad experience not even 1 star for this.. No cleanliness, mosquitos in the room old air conditioning with noise sockets not working and much more I would not even suggest this hotel to my enemy as well
4 out of 5
Recommended
for Getaway With Friends
by chantil h.

FUN

Posted Apr 6, 2015 on Orbitz
They went above and beyond to assist us on our tours
4 out of 5
by A verified traveler

Posted Jul 17, 2014 on Hotels
Comment from Hotel Management
Aug 1, 2015 by Avanish, Hotel Management
Thanking you for your valuable feedback, It was entirely our pleasure to have served you. It is esteemed customers like you who keep the morale of each one of us working in Hotel BB Palace so high , It will be our honour to serve you better to better hospitality again, Hope we will see you soon in our hotel again .
3 out of 5
by Usomani from Jaipur

Reasonably priced

Posted Jul 12, 2014 on Hotels
Co-operative staff.
Comment from Hotel Management
Aug 15, 2015 by kartik uppal, Hotel Management
Dear Usomani, Thanking you for your valuable feedback, It was entirely our pleasure to have served you. It is esteemed customers like you who keep the morale of each one of us working in Hotel BB Palace so high , It will be our honour to serve you better to better hospitality again, Hope we will see you soon in our hotel again
5 out of 5
Recommended
for Everyone
by Avik from Jaipur

Nice Hotel with very warm and friendly staff!

Posted Jun 13, 2014
Pros: The warmth of the people and the nice smile they give you when you call them for any service. I think that counts the most.
Cons: The only thing that can be worked upon are the food rates. I think they are a little on the higher side compared to other hotels of this category.
Location: It is approximately 10 minutes walk from Karol Bagh metro station so you reach the metro and go anywhere :)
Hotel BB Palace in Karol Bagh area is a nice place to stay. The hotel is in a busy area so almost everything is within reach. What attracted me the most was the warmth of the staffs and their friendly nature. They are helpful. The rooms are nice and spacious and well kept. The person at the reception Mr. Om Prakash is a gentleman for sure. Talks nicely and you would feel nice to get back to him in case of any problem. I am satisfied with the service and looking forward to stay here often. this hotel is a complete value for money. Only the food rate are a little on the higher side but I think that is alright. When you are out of your home you cannot expect everything to be perfect. Perfect shelter for solo travelers or family stay ! A hotel worth its price.
Comment from Hotel Management
Jan 10, 2015 by Avanish, Hotel Management
Thank you for give us a opportunity to provide you hospitality and for your valuable feedback. It was entirely our pleasure to have served you. It is esteemed customers like you who keep the morale of each one of us working in Hotel BB Palace so high . It will be our honor so serve you better to better hospitality again. Hope you will give us next opportunity of your hospitality very soon in our hotel again . Regards , Hotel BB Palace Team
5 out of 5
Recommended
for Everyone
by Shivakumar from Bangalore

Very comfortable

Posted Apr 22, 2014
Cons: Avoid Mosquitos put window mat.
This hotel is very comfortable clean and neat very close to Meena Bazar in Karol Bagh. Staff is very friendly and approacable.
Comment from Hotel Management
Jan 10, 2015 by Avanish, Hotel Management
Thank you for give us a opportunity to provide you hospitality and for your valuable feedback. It was entirely our pleasure to have served you. It is esteemed customers like you who keep the morale of each one of us working in Hotel BB Palace so high . It will be our honor so serve you better to better hospitality again. Hope you will give us next opportunity of your hospitality very soon in our hotel again . Regards , Hotel BB Palace Team