Upon arriving to Delhi and getting to this hotel, we were informed our room had been booked to someone else (as was our friends' room). They let us know they had a sister hotel a block away we can stay at. After reading the reviews again, it looks like this is a common occurrence for them to channel clients to their new hotel. Their tactic being blatantly lying to clients. The alternate hotel looked to be the same quality, but that should not be taken as a good thing. I want to express that this hotel looks NOTHING like the photos. It's dirty, has terrible air ventilation, and the rooms are misrepresented.
Highly do not recommend staying in this hotel or their sister hotel (The Prime Balaji). It's misrepresented on the images and just a poorly-kept hotel. I'm fairly certain most of the reviews are fake, as hundreds have been completed within the same month.