Posted Apr 5, 2016 on Hotels
front desk staff was rude, including bell boy. we asked for a extra mattress which he got a but was very dirty, he asked for a tips and we REQUEST him to get a clean one but he said " LOOKS LIKE YOU GUYS NOT GOING TO GIVE ME A TIP, YOU COULD NOT AFFORD TO STAY IN THIS HOTEL, HAVE YOU EVER STAYED IN THIS KIND OF HOTEL" I was very surprise.
Manager always try to (kind of pressure you) to book a car with the hotel for seightseing, which is normally very expensive in compare to the providers just outside the hotel.
There is a telephone in the room but you cannot call anyone outside the hotel except to the reception, and if you want to make any calls, even local then you have to go to the front desk and kind of beg to them to make a call.
Drivers told us that none of the travel agents will let us hire a car for seightseing so we must book it through the hotel, AS THE HOTEL BELONGS TO SOME SENIOR RETIRED POLICE OFFICER FROM DELHI POLICE.
On the day of checkout,from the mini bar, we didn't had nothing but they charge us for a packet of peanuts costing rs.25. It not about money but its about principle as we didnt had that at all.
I WILL NEVER STAY AT THIS HOTEL EVER, NOT EVEN FOR FREE....
Comment from Hotel Management
Jun 18, 2016 by amar, Hotel Management
Dear Guest, We regret to read your feedback and are sorry that you had not enjoyed your stay with us.We will find out what went wrong and see that this kind of things do not happen to any guest. We request you to come and stay with us again so that we can fully satisfy you with our best services. Warm Regards