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Reviews of Hotel Palace Heights

3 out of 5
Hotel Palace Heights
D-26/28 Connaught Place, Inner circle (B. Odeon Big Cinema), New Delhi, Delhi N.C.R

Reviews

8.8

Excellent

Rating 10 - Excellent. 156 out of 321 reviews" "
Rating 8 - Good. 133 out of 321 reviews" "
Rating 6 - Okay. 24 out of 321 reviews" "
Rating 4 - Poor. 8 out of 321 reviews" "
Rating 2 - Terrible. 0 out of 321 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good room in central location. Best bathroom in our whole trip. Very good restaurant.
Stayed 2 nights in Jan 2024

10/10 Excellent

keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was fine. My room was clean. Staff at reception were all very friendly and when I asked them about anything it was done for me straight away.
Stayed 2 nights in Jan 2024

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Great Central Location
Very nice and clean hotel in a great location. The hotel staff was very nice and helpful, and the restaurant on site was delicious.
Stayed 2 nights in Dec 2023

10/10 Excellent

Venkatesh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

DENIS

Stayed 3 nights in Jul 2023

8/10 Good

MATTHEW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value
The Hotel is a little difficult to find, but the hotel staff is excellent. Breakfast is decent. Difficult to walk outside because everyone is there hawking you something, but its like that everywhere in India.
Stayed 3 nights in Jun 2023

8/10 Good

bernard

Stayed 8 nights in May 2023

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin was easy and staff are super friendly and attentive. Rooms were clean and the most comfortable beds!
Stayed 2 nights in Mar 2023

10/10 Excellent

Victor, Chicago

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel in a great location of Delhi. Check in was easy and the free breakfast was really excellent with omelets made to order and fresh fruit. Hotel is easy to find in the craziness of India.
Stayed 2 nights in Feb 2023

8/10 Good

srikanth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Quiet and peaceful. Rooms are little small but very comfortable.
Stayed 3 nights in Feb 2023

6/10 Okay

Kim

Liked: Cleanliness, staff & service, room comfort
Great location but a spruce up is a bit overdue
I think I got taken in by the ratings of others. I also have to say I was a bit desperate and it was a last minute booking. My room was comfortable but had no view. The building is very attractive on the outside but the renovations/modernisations are tired. It was clean but the towels were stained and I think had been pressed dry. The location was great. The reception staff were pleasant and helpful. The restaurant staff member I met and the breakfast food (included in the price) was limited and average.
Stayed 2 nights in Feb 2023

10/10 Excellent

Christina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt very safe and comfortable for 2 nights at Hotel Palace Heights. It is in an excellent location with easy access to food, drink, and Metro station. It's not quiet at night on a weekend, but nothing a white noise app couldn't cover. Dinner at Zaffron was incredible. Would absolutely recommend!
Stayed 2 nights in Feb 2023

8/10 Good

Anup

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was ok. Staff was helpful. Prices are high

8/10 Good

jagreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location shopping nearby. Little noisy in the kitchen area during night time.

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
What a place
I didn't know who writes thise wonderful reviews. It is a rundown, dirty hotel. Rooms are filthy with paper (literally) thin walls. Stained towels, broken furniture, dust is everywhere, and this is the least of your concerns. Funky smell. Breakfast is ok but very basic. I would not recommend anyone to stay there. I definetly won't next time I am in Delhi.
Stayed 4 nights in Dec 2022

10/10 Excellent

Rubina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
We stayed in Hotel Palace Heights for 2 nights in early December. The location is superb. You just get off the main entrance and all the shops, eating places etc. are there. Yet, the entrance is off the main Connaught Place so it is quiet. Excellent front desk staff - Mr. Wasim and the other gentleman were very helpful with calling us Ubers and giving us direction. I would recommend this hotel very highly.
Stayed 1 night in Dec 2022

8/10 Good

Rubina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely well located hotel
Stayed 1 night in Dec 2022

10/10 Excellent

amit

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay... Foods are bit expensive.. They allow outside food. Room was clean lenin was clean bathroom was clean too.

6/10 Okay

Soumyendu, Vancouver

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Few months back I stayed in Radisson Blue which is just two blocks away. Compared to that this stay experience is not so good. Staffs are good and smiling. Breakfast is limited but tasty. But I disliked their blocking out the terrace which could have been the best place to chill.
Stayed 1 night in Nov 2022

10/10 Excellent

Rashmi, SEATTLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Marine Plaza is such a little gem. This was my second time staying here, as a gift to myself. I love the tranquil relaxing sea view and the pretty art deco design of the interiors, including the incredible glass elevators. Breakfast is always impeccable, with views of the bay. Priyal was a great server who was kind enough to prepare hot water with honey for me when I told him that I had a cold. This is going above and beyond! It just feels like this beautiful oasis to which you can escape from the hustle and bustle of Bombay. The only thing that's missing compared to the last time I stayed there was the daily newspaper and 4pm snacks that used to be delivered to the room. I wish they would bring those back.
Stayed 1 night in Nov 2022

8/10 Good

anush

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like: restaurant in the hotel is very good! a lot of shopping stores right out of the hotel! Did not like: room is not spacious - very noisy too
Stayed 3 nights in Oct 2022

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
For what I paid, I am satisfied with my stay. It’s not a 5 star so I do see seams not cleaned around the shower stall. But overall I am ok with it. You pay for what you get in a good area called Connaught Place. I think there was not hot water one morning so I showered with cold water. Breakfast is a must to be included and it’s very good. Reception is ok and satisfactory. The safe is good to have in the room. Good surroundings with lots of shops and restaurants around just outside the hotel. So I am pleased with my stay.
Stayed 5 nights in Oct 2022

8/10 Good

JOSEPH A

Liked: Cleanliness
Stayed 2 nights in Mar 2022

8/10 Good

michelle

Liked: Cleanliness, staff & service, room comfort
This hotel is central to sights and restaurants
The position of the hotel is good for restaurants, and seeing the sights of Delhi. The front desk was very helpful with all our arrangements including organizing a UBER driver to the airport. The wait staff in the dining room were polite and went the extra mile to make our breakfast enjoyable. House keeping were also on the mark. The only suggestion I have is for a choice of quilts, one light and one heavy. Also, more choices of non veg meals for the restaurant, Zaffran.
Stayed 4 nights in Mar 2020

8/10 Good

Uwe Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good base to explore Delhi
A good hotel in a central location, from which you can explore Delhi. The staff was very friendly and helpful. The restaurant serves excellent food.
Stayed 2 nights in Jan 2020

6/10 Okay

Tim

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2020

10/10 Excellent

Elise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
The best hotel on our 2 weeks trip to India, and sadly we only stayed one night. Great location, excellent breakfast (they can even fix glutenfree bread), clean and wonderful service. I loved the marble bathroom with complimentary stuff. A bit tiny for big suitcase, but with a big closet. Great location close to the railway station and shopping centre. Extra service minded staff.
A bit tiny, but for one night or small baggage it´s not problem.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Feb 2020

10/10 Excellent

Amandeep

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel at CP Delhi
Awesome front desk and rest of staff. Rooms are small but cozy.Food is good and location is perfect.
Stayed 1 night in Feb 2020

8/10 Good

Anonymous, Canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean,friendly staff, convenient location, good restaurant
Stayed 3 nights in Dec 2019

10/10 Excellent

Leo, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean rooms ... great central location! Amazing restaurant!!! Some of the beat food in Delhi.
Stayed 3 nights in Nov 2019

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Connaught Place Small Hotel
The convenient location of Palace Heights is the best part. It is great to be able to walk to shopping, restaurants, or general action in a minute. There is always something going on in Connaught Square. The service at the hotel is outstanding. They bring you a welcome drink, breakfast is good, and they quickly arrange taxis which are well priced. I left my suitcase there for 2 weeks while I went to Nepal. Their personnel makes travel in India easy and pleasurable. I stayed in the hotel on 3 occasions during my trip due to different travel arrangements. Palace Heights is a hotel that you can rely on. An added plus is their restaurant which is especially pipular with well dressed Indians.
Stayed 1 night in Nov 2019

10/10 Excellent

Melanie

Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 3 nights in Aug 2019

10/10 Excellent

M Bayzid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff Great location Fruits Breakfast Cleanliness
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Ok hotel but the area overall is a bit tricky for
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the middle of Connaught Place. Very close to metro station. Lot of food options and shopping around. Recommended.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff. Thoughtful and they make feel welcome and are very attentive and kind. You can tell this is good management. Each member of staff is committed to making your stay pleasant.
Stayed 2 nights in Jul 2019

10/10 Excellent

Lauren

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice use of space in the rooms- a modern twist. They offered complimentary fruits and drinks at the beginning. There is a restaurant at the front of the restaurant as well which is very nice.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good except old pillows which makes sleep not so pleasant
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Kathleen A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful find in downtown Delhi
Great hotel with comfy rooms, great breakfast, friendly service and reasonable prices. We would stay here again.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean, but tiny. The staff is very good and the location is the best.
Stayed 1 night in Apr 2019

8/10 Good

VIJAY KUMAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a good option in this area.No regrets.
Stayed 1 night in Apr 2019

10/10 Excellent

David, Bermuda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel in the very center of Delhi. All the staff were very friendly and helpful. Food in the restaurant was top not h.
Stayed 6 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a charming and well-run small hotel with an excellent and reasonably priced restaurant. I would absolutely stay here again. The location is terrific.
Stayed 2 nights in Mar 2019

10/10 Excellent

Harish Chand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019