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Reviews of Hotel Saptagiri

3 out of 5
Hotel Saptagiri
L-322,Mahipalpur Extn,Near IGI Airport, on National Highway No 8, New Delhi, Delhi N.C.R.

Reviews

6.0
Rating 10 - Excellent. 9 out of 119 reviews" "
Rating 8 - Good. 40 out of 119 reviews" "
Rating 6 - Okay. 25 out of 119 reviews" "
Rating 4 - Poor. 27 out of 119 reviews" "
Rating 2 - Terrible. 18 out of 119 reviews" "

6.8/10

Cleanliness

6.2/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

JAYDIP

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good walkable distance to place of work and near the airport.
Stayed 1 night in Nov 2023
Response from Sham on Dec 1, 2023
Thank you very much Mr Jaydip

2/10 Terrible

wbs, uk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception photo fake.
The photograph of the reception on Expedia was not the same reception we actually entered. It was dated , and dark and very old. Not like the photographs.
Stayed 1 night in Feb 2017
Response from Ramesh on Nov 3, 2017
Sorry we improve our services

6/10 Okay

taylor, florida

Liked: Cleanliness, room comfort
India
The hotel is clean and close to the airport. The staff are accommodating the food was good.
Stayed 3 nights in Sep 2017
Response from Ramesh on Nov 3, 2017
Thanks

8/10 Good

Verified traveler

Liked: Room comfort
Helpful Staff, Shower Broken
The staff were really helpful, they only forgot one room order. The shower was broken, had a fun time trying to stay under shower and the tap.
Stayed 2 nights in Aug 2017
Response from Pawan on Aug 26, 2017
Dear Sir Greetings for Day !!! Sorry for inconvenient,we change the room shower thanks for feedback. Thanks Pawan

2/10 Terrible

Syed Ashraf, Los Angeles, CA

Disliked: Staff & service
a poorly run hotel close to Delhi airport
Receptionist at the check-in and check-out counter were unhelpful, rude and impolite. I would NOT recommend this hotel to anyone.
Stayed 1 night in Jun 2017
Response from Pawan on Aug 9, 2017
Dear Syed Ashraf Greetings for Day !!! We are Apologize for our reception staff.If you have the time please tell me the issue. Its more important for my business. Thanks Pawan 91 9810660348

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities, room comfort
Useless hotel
Rooms don't look like the way they are on Orbitz. It is another roadside hotel of India which should not be on Orbitz to begin with. Staff is corrupt especially front desk.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near Airport. Quite an Old Hotel. Economic though.
Not a Hotel to visit with Family. I just had to sleep over 1 Night so I stayed in this Hotel. Hope to never visit again.

2/10 Terrible

Rudresh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel not good for family
Extremely worst hotel definitely not good for any family group, old building, less lights and rude hotels restaurant staff and they provide good services only for VIP, only ok part of hotel is receptionists and room cleaning staff.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DISGUSTING, FILTHY HOTEL
filthy room, not cleaned for years, stains & hair in the bed. Mosquito and cockroaches everywhere. Used soap and shampoo in the bathroom. Strong urine stench in the toilet. Very strong cigarette smell in NONsmoking room. No key for the room, one master key which opened 30 other rooms with the domestic staff. No wifi at all, when asked they said it's not working for the past 2 days. Very rude and arrogant reception staff. Breakfast - sight of it made us sick, unclean utensils. We literally ran away from this hotel early in the morning. Want to experience hell, choose this hotel. All the best.
Response from Pawan on Sep 13, 2016
Dear Sir Sorry for inconvenience,i personally feel you stay in our hotel not comfortable .My speak to all my staff and take action because its not good for the business thanks for suggestion & feedback

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
LIMITED POSSIBILITIES
I was staying in a hotel different from what was mentioned in the online booking. The hotel manager (owner?) did not find my reservation, so he called up a hotel (supposed to be an extension of Hotel Saptagiri, but with a different name) and asked them to move me bag and baggage to that hotel. The stay was relatively comfortable, but the sink was not draining at all and the toilet seat was falling from its place all the time. The TV was not working and so were a couple of lamps. For the low price of one night, it was not bad to stay here, but I think the hotel is not suitable for those who would like to spend a quality time in a cosy place. The staffs were quite polite and helpful.

4/10 Poor

Verified traveler

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Disgusting service
Beautiful hotel but terrible staff. Rooms were dirty with complimentary shampoo bottles open and 3/4 empty from the last guests. No drinking water provided, and not provided on request. No room key/ card, the staff use folded paper in the room to power the lights and have to let you into your room each time you leave. Porters stood back and watch us struggle with our bags during check-in and only took them once in the lift, then expected a tip!! The last time we stay at Hotel Saptigiri!!

2/10 Terrible

nj

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
pathetic hotel
Air conditioning was not working for the entire floor, yet they checked in without informing and room had no fans or windows. Crates a drama of checking stuff and finally confirmed that they cannot do anything about it
Response from Pawan on Jun 19, 2016
Dear Sir/Madam Sorry for inconvenient,because in month of Dec.hotel is under hitting plan

6/10 Okay

David, Troon

Disliked: Staff & service, property conditions & facilities
OK for a stopover
The hotel is located near the the airport in an area overflowing with budget hotels. This one is no better or worse than others in the area. It's fine for an overnight stay if you've got a flight the next morning. The hotel is rather drab and cheerless but the room was OK and the bed was comfy. Uninspiring breakfast.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
close to airport, convenient for one night stay,
wifi never worked, the hotel staff was not able to sort out the problem and did not come back. Printer was not functional and billing was delayed and had to be take out from the other complex.

2/10 Terrible

Michael S, USA

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Manager and services completely unacceptable!
Just in the event you only read the first part of a review when selecting a hotel, let me list the negative first so you are not pulled into the same situation. I had minibar charges and had asked for a taxi to the airport which is a mere 5 minute ride away so I had expected to have a bill upon checkout. What I didn't expect was to pay a convenience fee for the mini bar that is not listed with the charges and makes it nearly 4 times the cost of the items and to have the driver and the manager via phone insist upon payment for the taxi at the airport when it had already had been prepaid at the hotel. Needless to say, after much arguing I simply did not pay the additional taxi fee. Now for the hotel itself. It is nice and the room is very clean and quiet despite my room being right next to the elevator. The amenities in the bathroom were generous including the standards and a dental kit and comb. The accommodation was modern and and decor tasteful. Hotel was a bit further from shopping than the others from shopping, but this is actually a plus and affords it a bit more quiet.

8/10 Good

subbarao, himachal pradesh

Liked: Staff & service, property conditions & facilities, room comfort
GOOD HOTEL
THE STAY WAS O.K. THEY HAVE TWO BUILDINGS IN WHICH THE FRONT IS OLD BUILDING AND NOT SO COMFORT BUT THERE ANOTHER BUILDING WHICH IS BACK SIDE IS EXCELLENT AND VERY GOOD, THE BREAK FAST IS , HAVE GYM, AND WIFI, THE COTS ARE COMFORT.

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Tero

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

4/10 Poor

Brian, Milwaukee, WI

Disliked: Cleanliness, staff & service, property conditions & facilities
Don't stay here
We are usually not picky people and generally like our hotels, but this one was different. We booked a room plus round trip airport transportation. They did not show up to pick us up at the airport despite waiting for 45 minutes. Then, they refused to reimburse us for the cab that we took there and the front desk man was very rude and short with us. Our room appeared cleanly but when we rolled back the sheets, there was hair in the bed and stains. Housekeeping came and did do a nice job changing the linens. When we left, they again tried to get us to pay for transportation. They did provide us with a breakfast at 3:30am before we left for the airport. The restaurant food was pretty good and a decent price!

2/10 Terrible

Dimple, Florida US

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will not recommend to anybody
I was coming from US so looked online for a good hotel near Airport but committed the biggest mistake although i read certain bad reviews but then to be positive for the very time overlooked those. The staff was not polite at all the room smell awful and bed sheets are in real bad shape.. i stayed for an hour and then left although i was supposed to check out in morning and had booked free breakfast.... please don't go there.... i wasted my money but don't want you guys to face such an experience.

6/10 Okay

Verified traveler

highs and lows
We spent one night at the Hotel Saptagiri on our last night in India, after traveling for two weeks around the country. We weren't expecting it to be a fantastic stay based on reviews, but our main priority was easy access to the airport, since we flew into Delhi one afternoon and flew out early the next morning. I had booked round-trip transportation to and from the hotel when I booked on hotels.com, but when I contacted the hotel via email, I got no response. When I was in India, I called them on a weekend to confirm they would pick us up and was told I would have to call back during the work week. I called back the morning we flew into Delhi and was told they would pick us up and I gave them our flight number. No one was there at the airport to pick us up and I had to borrow a stranger's cell phone to call the hotel. Someone showed up a bit later with another person's name on the sign for pick-up. When I checked out of the hotel, the person at the desk claimed hotels.com only "holds" my credit card number and does not charge it and that I had to pay the hotel directly when I checked out. The person stated that was standard procedure. I had to dig out email confirmation I had already paid and prove I did not have to pay them a second time. Overall, the room was clean, although the hotel seems to be highly disorganized. If we needed another hotel near the Delhi airport in the future, we would find somewhere else to stay.

8/10 Good

Michael S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was very satisfactory.

8/10 Good

dr. thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Jay, Australia

Disliked: Property conditions & facilities
Decent, Given the Circumstances
India is a hard place to find decent hotels. You're not going to find anything that appeals to a western taste below a certain price threshold. For a middle of the range costing place, the hotel saptagiri ticks enough boxes to be recommendable. I felt safe. There was hot water in the mornings. The traffic outside is horrendously loud but thats due to India's love of the horn and nothing against the Saptagiri. The staff are friendly, the free breakfast is delicious (if you enjoy Indian food, which if you're in india i'm assuming you do) and the place is located close enough to the airport so that when you arrive, its relatively low fuss to get there. Bring ear plugs and shower early and youll have a great time here on a budget price. It's not 10Rs a night, but trust me, anywhere that costs so little just wont be worth your time.

8/10 Good

Bane, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Good for swift visit to the city, service is quick
The location was very good, it is convenient to travel from the hotel. They have their own taxi services waiting. This was very useful, as I had to travel a lot for business. The food wasn't top-class and there are few, but decent choice of food. The breakfast menu is very limited and becomes very boring after a few days. Room's are very nice and clean and temperature controlled for all weather. Please make sure you stay in rooms away from the highway as it is very noisy. Over all, good value for money.

8/10 Good

Anna, Russia

Liked: Cleanliness, property conditions & facilities, room comfort
acceptable quality at a reasonable price
It is near the airport and for these money the gave acceptable quality

8/10 Good

Mr A Rahman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Airport
Hotel Saptagiri is conveniently located near the International and Domestic Airport, Delhi.

4/10 Poor

Aren, London, United Kingdom

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
What airport transfer?!
Suggest you don't bother booking the rate which includes airport transfers as the hotel left me (a lone female guest) stranded at the airport at 1:30am and just grunted when I phoned them to ask where they were. They also tried to make me pay for the airport transfer in the morning. Other than that it's an OK hotel but right on a busy road so inclined to be noisy.

8/10 Good

Aftab, Airdrie Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal hotel near Delhi airport for stopover
Well maintained clean and comfortable hotel near Delhi airport.Room was comfortable ,specious and above all everything in the room was in working condition.For stop over near Delhi airport this was ideal.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception Attitude
Lots of space to improve their way of speaking to hotel guest but they just use a impolite way.

6/10 Okay

Verified traveler

close to airport
Comfortable but food not great.

6/10 Okay

Footloose, Hampshire, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice room, shame about the staff
Large, clean and well equipped room. The hot water was tepid at best. Some my find the road noise intrusive. I had 'phoned the hotel 4 weeks before my arrival to arrange the '2 way transfer' included in the booking. There was no one to collect me from the airport at the prearanged time. I had to get a taxi. Hotel reception was curt and unfriendly. A different receptionist on my departure was almost tacit, but chewed and belched loudly during my attempted conversation with him!

4/10 Poor

KIM

Disliked: Property conditions & facilities, room comfort
just for a few hours.....
I booked this hotel since I wanted something cheap & easy right after getting off the plane at 3am. The hotel is less than 15mins from the airport. When I arrived I was disappointed how small and low budget it was. I've stayed at cute small cheap hotels before, but this one looked run down and nothing like the pictures shown. Everything was old and outdated. It's cheap and good for just a quick nap, but I wouldn't stay longer than that. Also, horrible breakfast. I wouldn't stay here again.

8/10 Good

srinivas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good one..
I booked this for my parents who are traveling from US to India.. the hotel is easily located.. good rooms and good food as well.. they have a restaurant as well..we will definitely book it again. Laksinu

6/10 Okay

Jan, North Ogden,, Utah

Liked: Staff & service
Disliked: Property conditions & facilities
usa in india
Could have been cleaner. Hair in bathroom. Dusty. No wash cloths or soap. Staff needed deoderant

6/10 Okay

Philippe, Paris

Disliked: Staff & service
HOtel Saptagari Delhi AIrport
SUrroundings are awful. Taxi who supposed to pick me up at 23h30 did not turn up, I had to call a several times. FOrutnately, after several phone calls, he came ! Cleaniless and overall status is just average.

6/10 Okay

VPande, Boston, MA, USA

Liked: Cleanliness, room comfort
Decent hotel for short stay near Delhi Airport
Very conveniently located next to the IGI New Delhi airport. Nice clean room and bathroom, overall a comfortable stay for a day or two of layover. Service ok. On flip side - bathroom towels were stained and not clean. WiFi not working and had to wait until the next day for it to start working.

8/10 Good

Mark, Loughborough, Leicestershire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great Airport Base
We needed an airport Hotel just to spend a night before flying home to the UK next day. This hotel is ideally located very close to the airport it does exactly what it is described to do. It is very close to a Flyover but we could not hear any traffic noise. It is not a base for Sight seeing in Delhi. It is near a modern Shopping Mall with designer stores which is a short Taxi ride. Not much to see or do in walking distance, would recommend eating in the Hotel Restaurant where we found the Menu and Service to be very good.

6/10 Okay

Verified traveler

Liked: Staff & service
Close to Airport
Not a great hotel and some noisy guests during night but Hotel is convenient for brief one night stay if on an early flight from Delhi Airport. Good Airport transfer service included

2/10 Terrible

Stephen, Panama

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Saptagiri‏ in Delhi
Poor hygiene, bad neighborhood.

6/10 Okay

Steph

Liked: Cleanliness, property conditions & facilities, room comfort
Its a good hotel the night before you need to go to the airport. Not alot to do around the hotel, and its quite expencive to go in to Delhi. Its a shopping mall nearby in geargon, but then you need to take a taxi and pay toll to get there. The hotel is clean, good food and some of the staff was nice. Service charge and tax are not included in the prices for the food.

2/10 Terrible

Fazal, Dallas, TX

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Saptagiri in Delhi
This hotel has nothing except a close location to Delhi Airport. I'll not recommend this hotel to any one. You can find some good options close to this location. All you have to you to pay a little extra.

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort
if you need an okay place before the airport.
hotel was fine, for a night but over priced for the area. bathroom items were not satisfactory, and the tub shower combination were non existent. the room was small and faced the noisy street and overpass. room service was fast and the food was very good. (so maybe that made up for some of the disappointments) the pick up from the airport was about to leave when I spotted him, only to find out he was given the wrong flight information for our pickup. (with no apologies from the front desk upon check in) most likely not going to revisit this hotel on my next trip to India.

8/10 Good

Michael, Houston, TX

Liked: Cleanliness, property conditions & facilities, room comfort
A new hotel for me
After having stayed at the same old hotel for many years despite its decline, it was time to branch out and find a new place that was more modern, clean, and willing to cater to its guests. A taxi driver a few months back mentioned Hotel Saptagiri and after "the last straw" at the "Other Hotel", I reserved a room here. Let's suffice it to say that the taxi driver should have been given a bigger tip! Although all of the hotels in the Airport Zone fall into the same less than desirable neighborhood due mainly because of noise, this property is well maintained, the room was spotless from top to bottom, decor was tasteful and conservative, and it only took minutes to reach from the arrivals hall at the airport by taxi. Good food on premises. The only disappointment was the "Business Center" that housed one computer which was slower than dial-up connection slow.

4/10 Poor

S. GURU, CHICAGO

Disliked: Staff & service, property conditions & facilities
HOTEL SAPTAGIRI IN DELHI
I had a prepaid hotel room and extreme difficulty for the check out clerk to accept my prepaid status. When I asked for a city cab, the staff provided me with the hotel limo at an inflated cost. The people are not friendly.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
In and Out: Thats all it is good for
There is ONLY one reason to stay here - convenience of location. If you need a few hours to take a nap between flights, then this works - if you can ignore the smell in the room! The only way I could overcome the smell was to have the AC turned full on! The staff is helpful - though knowing Hindi will take you a long way. Pushing Rs. 100 tips to the staff will get you anything. But I will be hardpressed to spend anything other than a few hours at this place. If you are looking for anything other than an overnight stay and getting the hell out of there - then this is your place. Otherwise you should either spend twice, or go further in town to find a better place.

8/10 Good

Mohan, Chennai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for transit stay as its close to airport
Hotel was quite nice including the service. Convinient for transit as its close to both domestic & International airport, also the hotel provides pickup and dropoff service to airport. Hotel was quite clean and food was good. Though the rates are bit high. Otherwise no complaints.

2/10 Terrible

Ron, Dallas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Satisfied.
Not Satisfied.

8/10 Good

RAO KM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Sapthagiri
It was good to stay at Saptagiri and good services for restaurant and transport.