1 bedroom, premium bedding, minibar, in-room safe

Reviews of The Orion - Greater Kailash

4 out of 5
The Orion - Greater Kailash
R Block, 53, Hansraj Gupta Road, Phase 1, Greater Kailash, New Delhi, Delhi N.C.R

Reviews

7.4

Good

Rating 10 - Excellent. 25 out of 80 reviews" "
Rating 8 - Good. 28 out of 80 reviews" "
Rating 6 - Okay. 9 out of 80 reviews" "
Rating 4 - Poor. 7 out of 80 reviews" "
Rating 2 - Terrible. 11 out of 80 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

4.0/10

Amenities

7.2/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

2/10 Terrible

Memduh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The photographs have no resemblance to reality. It does not reserve three starts by any means. It is unacceptably dirty. I would not stay there again even at one third of their rates.
Stayed 1 night in Feb 2024

2/10 Terrible

Mitul

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property is in terrible condition. Definitely not as per the Orion standards. Room was in pathetic condition. AC was not working as expected. Bathroom is so poorly designed that there is no partition between shower and wash basin and kamod.
Stayed 1 night in Oct 2023
Response from Yours Sincerely, Team, The Orion Group of Hotels on Oct 26, 2023
Dear Guest, Greetings from The Orion Group of Hotels.We truly appreciate and thank you for sparing your time to share your thoughts about our hotel and services.It is indeed a pleasure to note that you felt the location to be convenient. Please accept our sincere apologies for the inconvenience you have had to experience during your stay at our hotel.On behalf of the team at The Orion Group of Hotels, we once again thank you for your feedback and look forward to having the opportunity to be able to host you again at our hotels in the near future.

2/10 Terrible

Brian

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could rate it below 1 star I would. We were booked to be there for 8 nights and checked out after one. The pictures of the rooms and other areas are just not this property. DO NOT TRUST the tickets. The rooms (we had over 10 booked) were filthy. Bugs, dirt, lack of hot water.... Breakfast was disgusting. We watched bugs crawl out of the toaster. DO NOT STAY HERE...for any amount of money.
Stayed 7 nights in Oct 2023
Response from Yours Sincerely, Team, The Orion Group of Hotels on Oct 26, 2023
Dear Guest, Greetings from The Orion Group of Hotels.We truly appreciate and thank you for sparing your time to share your thoughts about our hotel and services.It is indeed a pleasure to note that you felt the location to be convenient. Please accept our sincere apologies for the inconvenience you have had to experience during your stay at our hotel.We have briefed the team & have been conducting regular training sessions to everyone in the team to avoid guest discomfort.On behalf of the team at The Orion Group of Hotels, we once again thank you for your feedback and look forward to having the opportunity to be able to host you again at our hotels in the near future.

10/10 Excellent

vishant

Liked: Cleanliness, staff & service, property conditions & facilities
It's been lucky to choose this hotel , excellent stay ...
Stayed 1 night in Apr 2023

2/10 Terrible

sushil

Traveled with family
Liked: Cleanliness
Not good stay... The Orion hotel
Not worth for price. Same price is being offered by 5 star hotels as part of deal. It is listed as 4 star but as per my opinion it is no where 4 start and it should have 2 stars. During my stay I noticed that hotel is going through some renovation and that caused pain. I would personally not recommend as it is not in low budget and does not deserve 4 stars
Stayed 3 nights in Apr 2023

2/10 Terrible

Dwight

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty bad
The condition was very bad - bad smell - we asked to switch rooms and it was still bad. There was construction going on (renovation badly needed) but there was pounding all day long - not possible to sleep during the day. Absolutely no hot water in the shower. All around bad experience. Wifi was relatively good. The coffee shop in front is good.
Stayed 1 night in Mar 2023

6/10 Okay

Ranjeeta

Business traveler
Stayed 2 nights in Feb 2023

2/10 Terrible

Rishabh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The lock didn't work
Stayed 1 night in Sep 2022

4/10 Poor

Erin

Business traveler
Disliked: Cleanliness, property conditions & facilities
Rooms were badly aged. My balcony door was in such poor condition that it did not close and allowed water and mosquitoes into the room. The bathroom had a horrible smell and geyser was not working.
Stayed 2 nights in Aug 2022

4/10 Poor

Abhijeet

Stayed 1 night in Aug 2022

6/10 Okay

Verified traveler

Business traveler
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 3 nights in May 2022

8/10 Good

Franck

Traveled with family
Liked: Staff & service, property conditions & facilities
We really enjoy our stay at this hotel,staff was great especially the front manager and also really enjoy this coffee place attached to the hotel.. Cordially, Franck
Stayed 3 nights in Mar 2022

4/10 Poor

Arunesh

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Underwhelming from beginning to end.
Stayed 2 nights in Dec 2021

2/10 Terrible

Jagdish

Disliked: Cleanliness, amenities, property conditions & facilities
I booked the hotel,but after reaching not like the hotel.
Stayed 1 night in Nov 2021

6/10 Okay

Verified traveler

Traveled with group, Traveled with family
Liked: Staff & service
I would rate this as an average property. My expectations were clouded by the slick photos of the property which were not met by the actual condition, average at best. The staff, however were very good.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Stayed 1 night in Apr 2019

2/10 Terrible

WOONG SOO

Disliked: Staff & service, property conditions & facilities, room comfort
Worst customer service ever. I requested an invoice or receipt when I checked in, the first gentleman on the reception told me he would give it to me when I check out. When I requested it again when I checked out, they deny to give it to me because I paid to hotels.com. when I requested them to the manager, he told me he would send to my email in 2 days. When I call him 4 days later, the manager asked me to call his senior. When I called the senior manager, he promised me to give it to me, but he also didn't give it to me. All 3 people at the hotel didn't keep his word. Also, the breakfast was not very good. I think the most important thing in the hotel is try to satisfy customers. I guess they don't want be bothered to take 3 minutes to print an invoice or receipt because customer satisfaction is not important.
Stayed 1 night in Nov 2018

10/10 Excellent

Amit

Amazing Boutique Hotel in South Delhi.
It's a small 24 Rooms boutique Hotel in South Delhi near the Famous GK1 M Block Market.I have been staying with them since 2009, Whenever I come to India from the US & Europe and I always had an amazing experience. It's Location is exactly in the middle of the International Airport and the Major Train Station of Delhi, approximately 40 minutes in each direction. The Manager of this property Mr Jaspal Bisht is a great guy and the genuinely tries to HELP all his Guests. There's a reason I've been their Loyal Customer for all these years, and it won't change.Try it once and I can assure you, you will not be disappointed.
Stayed 2 nights in Aug 2018

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Hotel/Serves.
Amazing 😉
Stayed 1 night in Aug 2018
Response from Team juSTa on Aug 8, 2018
Dear Guest, We thank you so much for taking your precious time to write such encouraging review about our hotel, its location and the service extended by our staff members. It is our constant endeavor to ensure that every guest is made feel special and served to exceed their expectation. Your appreciation gives us an assurance that our efforts to make your stay a wonderful one has been achieved. We are glad that you had a great time at jüSTa. Our team members are tremendously encouraged after reading your words of appreciation. Thank you once again for your valuable feedback and look forward to host you as our esteemed guest in the near future. Yours Sincerely, Naveen Vishen Head of Operations jüSTa Hotels & Resorts

10/10 Excellent

boxy, delta canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to shopping eateries area
Had a good experience to stayed in the small hotel but 5 star recognition Especially staffs jaspal gave us big family confort Like to book excursions to Agra with fully trained driver Raju,clean sheets, nice breakfast etc
Stayed 4 nights in Mar 2018
Response from juSTa Hotels & Resorts on May 2, 2018
Dear Guest, We are tremendously delighted to note that you found our hospitality to be great. Your feedback has been shared with our staff members especially Mr. Jaspal who are tremendously motivated and encouraged to go extra mile and ensure great experience to every guest. Your feedback is our greatest reward. We truly thank you for your recognition and for your support. It is our constant endeavour to provide a homely atmosphere with best quality of service to every guest. On behalf of our team at jüSTa, we look forward to welcome you again in the near future. Yours Sincerely, Naveen Vishen Head of Operations jüSTa Hotels & Resorts

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from juSTa Hotels & Resorts on May 2, 2018
Dear Guest, Thank you for your feedback. Encouragement of guests like you pushes us do even better. We are delighted to know that you liked the service extended by our team members. We look forward to welcoming you back again at our hotels. It is our endeavour to ensure that every guest leaves as an ambassador of our hotel. We look forward for having more opportunities to service you again. Warm Regards, Naveen Vishen Head of Operations jüSTa Hotels & Resorts

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible time
Room tariff, food and beverages prices at par with 3 star hotel. However rooms and amenities no better than guest house. For a hotel that doesn't provide hot water after 11 in the morning, with damp walls in room, rs.145 for a cup of tea is nothing short of daylight robbery. Got my fingers burnt while using a malfunctioning tea maker. My recommendation to potential tourists is to avoid this hotel.
Stayed 1 night in Jan 2018
Response from juSTa Hotels & Resorts on May 2, 2018
Dear Guest, We truly thank you for sparing time to write your feedback in Hotels.com. Your feedback is important to us. Please accept our sincere apologies for the inconvenience you have had to experience during your stay in our hotel. Please be assured, the lapse was purely unintentional. We have briefed the team & have been conducting regular training sessions to everyone in the team to avoid guest discomfort. I would like to assure you the best of hospitality on your future visits to juSTa. We thank you for having given us the opportunity to host you. jüSTa Hotels & Resorts, as an organization prides itself in exceeding every guest expectation and is open to feedbacks which could see us getting to the next level. On behalf of team at jüSTa, we look forward to host you again in the near future. Yours Sincerely, Naveen Vishen Head of Operations jüSTa Hotels & Resorts

8/10 Good

Avneet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central
Good comfortable , central location
Stayed 1 night in Jul 2017
Response from juSTa Hotels & Resorts on May 2, 2018
Dear Guest, Thank you so much for your kind words of appreciation. Our team joins me in thanking you for your valuable feedback. It is indeed a pleasure to note that you liked our hotel, its location and the services provided for the comfort of our guests. We are happy to note that you had a good experience during your stay at our hotel. It was an absolute pleasure to have had the opportunity to serve you. We look forward to host you yet again as our esteemed guest in the near future. Yours Sincerely, Deepak Sharma Manager - Operations jüSTa Hotels & Resorts

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Well appointed, good location
Comfortable hotel, with good breakfast and dinner menu. Convenient location near to M Block market. I had to get a drainage issue in the shower seen to - this was fixed and fine thereafter.
Response from Naveen Vishen on Apr 5, 2017
Dear Guest, We truly appreciate and thank you for sparing your time to share your thoughts about our hotel and services through Expedia. It is indeed a pleasure to note you felt the location to be convenient and also liked the quality of food served. It is our foremost priority to ensure that every guest needs and requirement are looked upon as an opportunity to go extra mile and serve to exceed their expectation. We thank you once again and look forward to serve you as our esteemed guest at our hotels in the near future. Yours Sincerely,

4/10 Poor

Alok

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Great location but lousy service
I stayed with my parents on 22-Feb for US visa related work. Very conveniently located for those having work in Nehru Place. 3 of us. The room had only 2 towels. Asked for a 3rd. Requested for hand-towels, which didn't arrive until our check-out. The restaurant's service is a disgrace. Had to ask for water to be served to us. The meal, comprising of 2 veg dishes and chappatis, took almost an hour to arrive. The breakfast in the morning had a disorderly feel to it, with an exhausted stock of idlis, which took a while to refill. Overall, avoidable.
Response from juSTa on Apr 10, 2017
Dear Guest, We truly thank you for sparing time to write your feedback in Expedia.com. Your feedback is important to us. Please accept our sincere apologies for the inconvenience you have had to experience during your stay in our hotel. Please be assured, the lapse was purely unintentional. We have briefed the team & have been conducting regular training sessions to everyone in the team to avoid guest discomfort. I would like to assure you the best of hospitality on your future visits to juSTa. We thank you for having given us the opportunity to host you. Yours Sincerely, Naveen Vishen

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, nice people
Pricey but nicer than I expected, good location, and very friendly staff. Food was good--breakfast was the bomb.
Response from Melvin Prem on Apr 12, 2017
Dear Guest, Thank you so much for taking out time to write such kind and positive review about product and service. It is indeed a pleasure to note that you liked our hotel, its location, quality of food served specially breakfast and the service provided by our team members. Your feedback is very valuable for us and plays a vital role in encouraging us to go the extra mile and ensure a great experience to every guest. On behalf of our team, we once again thank you for your appreciation and truly look forward for the opportunity to serve you yet again as our esteemed guest in the near future. Yours Sincerely,

8/10 Good

traveller, toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel,great staff
From WiFi to staff to breakfast buffet,everything was great.we stayed for 6 nights.I wouldn't mind staying again.furniture upholstery needs changing,and walls need repair and paint.
Response from juSTa Hotels & Resorts on Apr 28, 2016
Dear Guest, We truly thank you for sparing time to write your feedback in Expedia which is indeed very important for us. It is a pleasure to note that you liked our hotel, rooms, food quality and the service provided by our team members. We truly appreciate your recognition as it plays a vital role in encouraging our staff members to go the extra mile and ensure a wonderful stay to every guest. On behalf of our team, we look forward for the opportunity to host you as our esteemed guest in the near future. Yours Sincerely, Naveen Vishen Head of Operations jüSTa Hotels & Resorts manager.del@justahotels.com

4/10 Poor

Verified traveler

Expected it to be Better than the rest ...
ALTHOUGH A ROOM UPGRADE WAS GIVEN COULD NOT SLEEP AT ALL AT NIGHT BECAUSE OF NOISE CAUSED BY A GROUP OF GUESTS STAYING AT THE FACILITY PAST 2 AM ... ON BUSINESS ONE NEEDS A PEACEFUL NIGHT AT LEAST ... CARE SHOULD BE TAKEN TO INFORM GUESTS about others staying in the facility and ENSURE that silence is maintained post 10 pm at least
Response from juSTa on Feb 27, 2016
Dear Guest, We truly thank you for sparing time to write your feedback in hotels.com. Your feedback is important to us. Please accept our sincere apologies for the inconvenience you and your fellow guest have had to experience during your stay in our hotel. Please be assured, the lapse was purely unintentional. We have briefed the team & have been conducting regular training sessions to everyone in the team to avoid guest discomfort. I would like to assure you the best of hospitality on your future visits to juSTa. We thank you for having given us the opportunity to host you. jüSTa Hotels & Resorts, as an organization prides itself in exceeding every guest expectation and is open to feedbacks which could see us getting to the next level. On behalf of team at jüSTa, we look forward to host you again in the near future. Yours Sincerely, Naveen Vishen Head of Operations jüSTa Hotels & Resorts manager.del@justahotels.com

8/10 Good

Neeraj

Response from juSTa on Feb 27, 2016
Dear Guest, Thank you for your feedback. Encouragement of guests like you pushes us do even better. We are delighted to know that you liked the service extended by our team members. We look forward to welcoming you back again at our hotels. It is our endeavor to ensure that every guest leaves as an ambassador of our hotel. We look forward for having more opportunities to service you again. Warm Regards, Naveen Vishen Head of Operations jüSTa Hotels & Resorts manager.del@justahotels.com

6/10 Okay

Avneet

Liked: Staff & service
Disliked: Cleanliness
Response from juSTa on Feb 27, 2016
Dear Guest, Thank you for sparing you precious time to share your feedback on Hotels.com. We are glad to note that you liked the service provided by our team members and the quality of food served. We would like to inform you that during your next visit we will definitely exceed your expectation on all the aspect which we are earnestly looking forward to. Yours Sincerely, Naveen Vishen Head of Operations jüSTa Hotels & Resorts manager.del@justahotels.com

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent business hotel; great service
Great hotel for business trips. Convenient location, excellent service, comfortable rooms. The establishment is not as fancy as some of the other hotels in Delhi but it is a much better price and value.
Response from juSTa on Feb 27, 2016
Dear Guest, We thank you so much for taking your precious time to write such encouraging review about our hotel, its location and the service extended by our staff members. It is our constant endeavor to ensure that every guest is made feel special and served to exceed their expectation. Your appreciation gives us an assurance that our efforts to make your stay a wonderful one has been achieved. We are glad that you had a great time at jüSTa. Our team members are tremendously encouraged after reading your words of appreciation. Thank you once again for your valuable feedback and look forward to host you as our esteemed guest in the near future. Yours Sincerely, Naveen Vishen Head of Operations jüSTa Hotels & Resorts manager.del@justahotels.com

8/10 Good

Ragu, USA

Liked: Staff & service, property conditions & facilities, room comfort
2 nights in Delhi
Great place to stay but about 15mins walk from Metro Station. Room was good but floor was dusty. Mopping would have helped, otherwise everything was good. B'Fast was good. Will definitely stay again.
Response from juSTa on Feb 27, 2016
Dear Guest, Thank you so much for taking out time to write such kind and positive review about product and service. It is indeed a pleasure to note that you liked our hotel, the amenities and the service provided by our team members. Your feedback is very valuable for us and plays a vital role in encouraging us to go the extra mile and ensure a great experience to every guest. On behalf of our team at jüSTa, we once again thank you for your recommendation and truly look forward for the opportunity to serve you yet again as our esteemed guest in the near future. Yours Sincerely, Naveen Vishen Head of Operations jüSTa Hotels & Resorts manager.del@justahotels.com

8/10 Good

Avneet, Mohalj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will defntly stay again !
Staying in Justa is always a pleasant experience. The staff are very friendly and accomadating and the food is execellent. The location is very central and overall a grt place to stay in Delhi .
Response from juSTa on Feb 27, 2016
Dear Guest, We are extremely glad to note that jüSTa has always been your choice. Thank you for your support and patronage. It gives immense pleasure to note that our motto to provide highest quality of service to every guest has been achieved. Our team members are tremendously motivated as their efforts are so well appreciated and recognized. We greatly appreciate your recommendation and On behalf of the team, we look forward to having the opportunity to be able to host you again at our Hotels & Resorts in the near future Yours Sincerely, Naveen Vishen Head of Operations jüSTa Hotels & Resorts manager.del@justahotels.com

10/10 Excellent

Gary, oceanside new york

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid accomodation
good room comfortable and relaxing in good location in New Delhi excellent staff
Response from juSTa on Feb 27, 2016
Dear Guest, We truly thank you for sparing time to write your feedback in Hotels.com which is indeed very important for us. It is a pleasure to note that you liked our hotel, rooms, food quality and the service provided by our team members. We truly appreciate your recognition as it plays a vital role in encouraging our staff members to go the extra mile and ensure a wonderful stay to every guest. On behalf of our team, we look forward for the opportunity to host you as our esteemed guest in the near future. Yours Sincerely, Naveen Vishen Head of Operations jüSTa Hotels & Resorts manager.del@justahotels.com

10/10 Excellent

David and wife, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, good breakfast, nice room with all mod cons
We enjoyed our stay, the hotel is away from the main hustle and bustle of Delhi, yet the metro makes getting to sites easy. The hotel staff were excellent, very pleasant and offered helpful advice. The breakfast was nice and offered a good range to select from. Staff very attentive to guests.
Response from juSTa Hotels & Resorts on Dec 23, 2015
Dear Guest, We thank you so much for taking your precious time to write such encouraging review about our hotel, its location and the service extended by our staff members. It is our constant endeavor to ensure that every guest is made feel special and served to exceed their expectation. Your appreciation gives us an assurance that our efforts to make your stay a wonderful one along with your wife has been achieved. We are glad that you had a great time at jüSTa. Our team members are tremendously encouraged after reading your words of appreciation. Thank you once again for your valuable feedback and look forward to host you as our esteemed guest in the near future. Yours Sincerely, Naveen Vishen Head of Operations jüSTa Hotels & Resorts manager.del@justahotels.com

8/10 Good

Kennedy, Bangalore

Liked: Cleanliness, staff & service, room comfort
Nice small hotel in a good locality
Got to stay here for the first time. Nice clean place with very courteous staff who make you feel comfortable. The staff at the breakfast restaurant take good care of you and ensure that you start the day with a sumptuous breakfast, at times force fed :) Really, makes you feel at home. Keep it up!
Response from juSTa Hotels & Resorts on Dec 23, 2015
Dear Guest, My team joins me in thanking you for choosing juSTa, Greater Kailash for your stay during visit to Delhi. It is an honor to note that you felt juSTa to be "HOME AWAY FROM HOME". Our team members are extremely glad to note that they were able to meet your expectation in all the aspect. We have conveyed your appreciation to all our staff members who are tremendously motivated. It is our foremost priority to ensure that every guest is provided with highest quality of service. We are happy to note that you found the hospitality to be First Class. On behalf of our team, We once again thank you for your support and look forward for your continued patronage. Yours Sincerely, Naveen Vishen Head of Operations jüSTa Hotels & Resorts manager.del@justahotels.com

6/10 Okay

Verified traveler

Liked: Cleanliness
Response from juSTa on Feb 27, 2016
Dear Guest, Thank you for sparing you precious time to share your feedback on Tripadvisor. We are glad to note that you liked the service provided by our team members and the quality of food served. We would like to inform you that during your next visit we will definitely exceed your expectation on all the aspect which we are earnestly looking forward to. Yours Sincerely, Naveen Vishen Head of Operations jüSTa Hotels & Resorts manager.del@justahotels.com

10/10 Excellent

Avneet, Chandigarh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant , stress free stay
Stayed at justa for 2 nights in May , 2014. The location is very central which made it very convenient to travel around Delhi . The food at the hotel is good and te staff very polite .. Overall it was a satisfying experience . Will defntly stay at justa again
Response from juSTa on Feb 27, 2016
Dear Guest, We are happy to read such kind and encouraging words about our hotel. We thank you so much for choosing juSTa Hotels & Resorts and giving us opportunity to host you as our esteemed guest. We are indeed glad to note that you liked our hotel and its location. On behalf of our team, we once again thank you and look forward to be able to host you again in the near future. Yours Sincerely, Naveen Vishen Head of Operations jüSTa Hotels & Resorts manager.del@justahotels.com

10/10 Excellent

SS, California

Liked: Cleanliness, staff & service, room comfort
3rd visit to Justa - totally OK hotel
This was my 3rd time using this hotel and I've also stayed at the other Justa in Delhi. I don't love anything particular about this place, but there is also nothing really wrong with it either. The internet works, AC works, location is good for my needs, breakfast is long running and acceptable, housekeeping doesn't beg for tips or intrude while you're in the shower, good exchange rate at the reception desk. Could be cleaner, but so could the rest of Delhi.
Response from juSTa on Feb 27, 2016
Dear Guest, We are extremely glad to note that jüSTa has always been your choice. Thank you for your support and patronage. It gives immense pleasure to note that our motto to provide highest quality of service to every guest has been achieved. Our team members are tremendously motivated as their efforts are so well appreciated and recognized. We greatly appreciate your recommendation and On behalf of the team, we look forward to having the opportunity to be able to host you again at our Hotels & Resorts in the near future Yours Sincerely, Naveen Vishen Head of Operations jüSTa Hotels & Resorts manager.del@justahotels.com

6/10 Okay

chand, boston

Liked: Cleanliness, room comfort
Nice small hotel in GK.
Property is old as compared to the other Justa in New Delhi. Reception encounter was below expectation, otherwise a clean quite hotel in GK.
Response from juSTa Hotels & Resorts on Dec 23, 2015
Dear Guest, Thank you so much for your kind words of appreciation. Our team joins me in thanking you for your valuable feedback. It is indeed a pleasure to note that you liked our hotel, its location and the cleanliness maintained. We have noted down your feedback with regards to staff behavior. We have discussed the same with the concerned team and assure you the best of hospitality on your future visits at juSTa. We are happy to note that you had a good experience during your stay at our hotel. It was an absolute pleasure to have had the opportunity to serve you. We look forward to host you yet again as our esteemed guest in the near future. Yours Sincerely, Naveen Vishen Head of Operations jüSTa Hotels & Resorts manager.del@justahotels.com

10/10 Excellent

Ajay, new jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice small luxury hotel
Stayed for 6 nights with my wife and 3 year old daughter and had a great time. Staff is very very courteous (Mr. Bisht and team), right from the guard at the gate till the housekeeping staff/lobby staff, everyone has smile on their face with helpful attitude. Breakfast is awesome with special attendance to each and every guest by the staff and has nice varieties of south and north indian food. Room service is great, i have used them in odd hours(3am) courtsey my daughter who was having jet lag and was asking all sort of things in the middle of the night. Location is near Nehru place and M block market is right around the corner, you can get auto rickshaw/taxi from the front. In all We had a pleasant stay and will definetly be coming back.
Response from juSTa Hotels & Resorts on Dec 23, 2015
Dear Guest, We truly appreciate and thank you for sparing your time to share your thoughts about our hotel and services through Expedia. It is indeed a pleasure to note you felt the location to be convenient. We are also glad that you liked the service extended by our team. We have conveyed your appreciation to all our staff members who are extremely motivated as their efforts to make your stay a comfortable on has been achieved and so well appreciated. On behalf our team, we yet again thank you for your valuable feedback and look forward to welcome you back in the near future. Yours Sincerely, Naveen Vishen Head of Operations jüSTa Hotels & Resorts manager.del@justahotels.com

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet rooms for a good sleep
It was a pleasant stay here in the justa .... The food was good and the rooms were clean and quiet for a comfortable sleep. The location of the hotel is very good as well. The staff was courtious and was very helpful. Got to have some nice food there a well. Overall a very pleasant and comfortable stay. Would recommend this hotel to anyone who wants a comfortable stay in a good location.
Response from juSTa on Feb 27, 2016
Dear Guest, We truly thank you for sparing time to write your feedback in Hotels.com which is indeed very important for us. It is a pleasure to note that you liked our hotel, it's location, rooms, food quality and the service provided by our team members. We truly appreciate your recognition as it plays a vital role in encouraging our staff members to go the extra mile and ensure a wonderful stay to every guest. On behalf of our team, we look forward for the opportunity to host you as our esteemed guest in the near future. Yours Sincerely, Naveen Vishen Head of Operations jüSTa Hotels & Resorts manager.del@justahotels.com

8/10 Good

sunkhor, copenhagen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice ambiance, nice staff, very service minded
I was very pleased with my stay of 4 days, and I will surely come back
Response from juSTa on Feb 27, 2016
Dear Guest, Thank you for sparing your precious time to write your experience at Hotels.com We are extremely glad to note that you liked the ambiance, Interiors & Exterior Designs and most of all the service provided by our team. We greatly appreciate your recommendation and On behalf of the team, we look forward for the delight of welcoming you back in the near future. Yours Sincerely, Naveen Vishen Head of Operations jüSTa Hotels & Resorts manager.del@justahotels.com

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Place close to market
The Place was just awesum.I would specially say about Rajnish,Ronak and bhaman. Wonderful ppl.Excellent staff.Such a nice service.Full of hospitality. Would def recommend everyone and would surely stay here whenever I came to delhi.
Response from juSTa Hotels & Resorts on Dec 23, 2015
Dear Guest, We are extremely glad to note that jüSTa will always been your choice. Thank you for your support and patronage. It gives immense pleasure to note that our motto to provide highest quality of service to every guest has been achieved. Our team members, especially Rajnish, Ronak and bhaman are tremendously motivated as their efforts are so well appreciated and recognized. We greatly appreciate your recommendation and On behalf of the team, we look forward to having the opportunity to be able to host you again at our Hotels & Resorts in the near future Yours Sincerely, Naveen Vishen Head of Operations jüSTa Hotels & Resorts manager.del@justahotels.com

6/10 Okay

TravellingDiva, USA

Liked: Cleanliness, staff & service
Fantastic sevive, lack of hot water
This is a nice place, And the staff are very attentive and provide great service, but doesn't provide hot water (it may be warm) all the time, so if come back at say 4pm you won't be able to shower. Also most rickshaw drivers and cab drivers are not familiar with the address make sure you specify GK1 (Greater Kaliash 1) as there are 3 of them. The Metro station is not as close and you will need to take a rickshaw to get there
Response from juSTa on Feb 27, 2016
Dear Guest, It was an absolute pleasure to have had the opportunity to host you as our esteemed guest. We are honored to note that you liked our hotel and most of all the service provided by our Staff members. With regards to hot water, we have noted your feedback and assure you that the same will be taken up on a serious note and actioned. It is appreciation such as yours that motivates them to go extra mile and ensure a wonderful experience to all the guests. On behalf of our team at jüSTa, we look forward for the opportunity to host you at our Hotels & Resorts across the country. Yours Sincerely, Naveen Vishen Head of Operations jüSTa Hotels & Resorts manager.del@justahotels.com

8/10 Good

Ash J, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great budget option
Great budget option in a posh New Delhi neighborhood. Everything was clean and service was great. The bed was comfortable and the TV had a million channels to choose from. No 5 star amenities like gym, pool, etc. but it has all the essentials. Hidden gem of the hotel is the delicious food we had both during the breakfast buffet and a la carte for lunch. Room service is priced exceptionally low relative to other hotels.
Response from juSTa on Feb 27, 2016
Dear Guest, We are happy to read such kind and encouraging words about our hotel. We thank you much for choosing jüSTa and giving us opportunity to host you as our esteemed guest. We believe in providing best quality of service to every guest and take care of their needs and requirements. Our team member joins me in thanking you for your recognition and appreciation. On behalf of our team, we once again thank you and look forward to be able to host you again in the near future. Yours Sincerely, Naveen Vishen Head of Operations jüSTa Hotels & Resorts manager.del@justahotels.com

10/10 Excellent

max, switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel and good value for money
After staying 2 days at hotel bright we wanted more luxury and found it here.
Response from juSTa on Feb 27, 2016
Dear Guest, Thank you for your feedback. Encouragement of guests like you pushes us do even better. We are delighted to know that you liked the service extended by our team members. We look forward to welcoming you back again at our hotels. It is our endeavor to ensure that every guest leaves as an ambassador of our hotel. We look forward for having more opportunities to service you again. Warm Regards Naveen Vishen Head of Operations jüSTa Hotels & Resorts manager.del@justahotels.com

10/10 Excellent

Deepika, jammu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hospitality, service and tasty food.
It is a good hotel to stay with in south delhi, i stayed here two times, Hospitality and service is excellent, especially food was ow-some, only one bad impression was bath room is small, ok for me, not for everybody. Also location of the hotel is in south delhi near nehru place where you can get all convenient near to you. overall it is very satisfied. I give 5 out of 5. A
Response from juSTa on Feb 27, 2016
Dear Guest, We are extremely glad to note that you felt the service provided by our staff members to be fantastic and also you liked out teams friendliness. We have conveyed your appreciation to all our staff members who are highly motivated as their efforts are recognized and appreciated. It is our foremost priority to ensure that every guest needs and requirement are looked upon as an opportunity to go extra mile and serve to exceed their expectation. We thank you once again and look forward to serve you as our esteemed guest at our hotels in the near future. Yours Sincerely, Naveen Vishen Head of Operations jüSTa Hotels & Resorts manager.del@justahotels.com

10/10 Excellent

dawa, calgary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and good location
Comfortable 5 nights stay with good breakfast. Very friendly staff.
Response from juSTa Hotels & Resorts on Dec 23, 2015
Dear Guest, Your appreciation is our greatest reward. We are truly honored to read your kind and encouraging review about the service our team provides to our guests. We sincerely appreciate your compliments. All of our staff members were delighted to note that their efforts were recognized and so well appreciated. It is our constant endeavor to provide warm, efficient and discrete service to our guests. We are glad to note that you liked the cleanliness we maintain, the food quality served and the location. We are delighted to note that you have had a comfortable stay and look forward for the delight of welcoming you back in the near future. Yours Sincerely, Naveen Vishen Head of Operations jüSTa Hotels & Resorts manager.del@justahotels.com

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from juSTa Hotels & Resorts on Dec 23, 2015
Dear Guest, Thank you for your feedback. Encouragement of guests like you pushes us do even better. We are delighted to know that you liked the service extended by our team members. We look forward to welcoming you back again at our hotels. It is our endeavor to ensure that every guest leaves as an ambassador of our hotel. We look forward for having more opportunities to service you again. Warm Regards, Naveen Vishen Head of Operations jüSTa Hotels & Resorts manager.del@justahotels.com