Nicely built hotel with below average staff.
Comment from Hotel Management
Oct 14, 2016 by General Manager, Hotel Management
Dear Valued Guest,
Thank you for sharing your experience at our hotel.
Please accept our sincere apologies for the same. I have taken it up very seriously with the respective department heads, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
I cannot undo the last experience but can certainly seek another opportunity to present you the best of Radisson Blu New Delhi Paschim Vihar.
We truly appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
Looking forward to having you back with us soon.