Stayed based on the services promised, disappointe
Posted Nov 27, 2013
We stayed one night in Delhi between Rishekesh and Bangkok and wanted a hotel that offered wifi, free shuttle and breakfast. Arrived at the airport to find out that there was no shuttle and took a 300 rupee taxi to the hotel.
We arrived at the very retro hotel to be taken in the most frightening elevator experience of our lives. Room had no windows which was likely a blessing due to the heavy traffic outside. My bed sheets were stained. Shower gel was half used. Reminded me of a college dorm rather than a hotel room.
Next morning came to breakfast to find that they had almost nothing available, half the trays were empty and no one was replenishing them. Had a watery oatmeal and banana bread, vegetarians be aware that nothing was labeled to know if it contains meat.
Went to front desk to ask about the shuttle and told no such service exists and we would be charged 500 rupee (200 more than our cab to the hotel); I protested and said not fair, it was advertised as such. After a ten minute talk with the manager we were finally given a free shuttle.
When we arrived at the airport by the shuttle, we were asked to pay the driver.
Terrible hotel, bad staff and broken promises.