Ratings based on 420 Verified Reviews

They paid and stayed. We double-checked.
4.9 out of 5
98% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from UAE by way of Chicago

Hotel of choice

Posted Jul 16, 2016
Pros: Everything: comfort and style of room, delicious food, truly great service. Leela Palace Delhi staff made us feel welcome, safe and honored guests.
Location: The location is a short taxi driver ride from Delhi airport (about 20 minutes in traffic), and an easy taxi ride to attractions.
Leela Palace Delhi lives up to its 5 star rating. The decor is not my taste (too ostentatious), but nonetheless attractive. The very large room is full of small details (cap on bedside water glass, glass dome over complimentary cookie dish, dental kits, and more) that made our stay beyond enjoyable. Leela Palace's gigantic bathroom is the prettiest and most comfortable I've experienced (it surpasses Atlantis, The Palm Dubai). Impeccable service from all personnel. Excellent fine dining in the restaurants and delicious in-room breakfast. Best of all, the Leela Palace is surprisingly affordable. Leela Palace is now my go to hotel in India.
Comment from Hotel Management
Jul 20, 2016 by Louis Sailer, General Manager, Hotel Management
It’s a pleasure to read your heartwarming review following your recent stay with us and thank you for giving us this opportunity to be of service to you. I am glad that our centralized location amid Delhi’s most elite neighborhood, luxurious accommodations with finest amenities and spacious bathrooms with advanced features, repertoire of award-winning restaurants and dedicated services by my young staff were to your liking. It is our sincere effort to extend warm and personalized services to all our guests. We are grateful to you for your future patronage and eagerly look forward to many more opportunities of welcoming you back again in near future. With best regards, Louis Sailer General Manager
5 out of 5
by A verified traveler from Dallas, TX

Leela Palace - New Delhi Epitome of Luxury & Beaut

Posted Jul 10, 2016
Pros: EVERYTHING!
Location: Close to Embassy Row...restaurants, shopping, train station & airport are close.
Located close to New Delhi's embassy row the entrance to the Leela Palace has thorough security beginning at the driveway. Inside the ambiance is serene and luxurious from the magnificent chandeliers in the lobby to the bountiful floral arrangements everywhere. Our room was oversized and beautifully decorated with Indian art works and silk bedcovers and pillows. The marble bathroom was half the size of a regular hotel room and included a TV for viewing at one end of the bathtub. The rooftop pool has a spectacular view and the work out area is complete with everything you need. We ate at the Qube several times...for its wonderful buffet breakfast that has everything to offer and lunch with delicious Indian or Continental cuisine. We also enjoyed a fine dining experience at Jamavar - an Indian Specialty restaurant. Explore New Delhi with all the hub-bub of the traffic and the people and stay at the Leela to be pampered by their fabulous staff who make you feel welcomed and cared for!
Comment from Hotel Management
Jul 20, 2016 by Louis Sailer, General Manager, Hotel Management
Thank you so much for your wonderful endorsement and for being our guest at The Leela Palace New Delhi. Inspired by the architecture of Lutyen’s era our palace is recently recognized as one of the top 100 hotels in the world by Travel + Leisure. Our florists manage over 14000 fresh roses and 2000 imported flowers every day adding to the beauty of our young palace and we take pride in our art collection which is the ultimate gift of luxury to all our patrons. It’s a pleasure to know that our stately accommodations with spacious bathrooms with advanced technology are the ultimate luxury to experience. Thank you for your appreciation. I am glad that you enjoyed the gourmet offerings at The Qube and Jamavar as well as the views from our rooftop swimming pool. Our dedicated team works tirelessly to ensure we are able to match our services to the facilities we have been given. Your kind words for my young staff are highly encouraging. We look forward to welcoming you back to the Palace soon again. With best regards, Louis Sailer General Manager
5 out of 5
by A verified traveler from canada

Nice and clean hotel

Posted Jul 4, 2016
The customer service was excellent at the hotel. Beautiful hotel.
Comment from Hotel Management
Jul 8, 2016 by Louis Sailer, General Manager, Hotel Management
We are delighted to receive your wonderful endorsement and thank you for staying at The Leela Palace New Delhi. We are glad that our services adhering to the founder chairman’s belief ‘Atithi Devo Bhava’ meaning ‘guest is god’ added to your experience. It is a sincere endeavor by my young staff to ensure that all our guests have a memorable stay with us. We all look forward to welcoming you back soon again. With warmest regards, Louis Sailer General Manager
5 out of 5
by A verified traveler from Australia

Posted Jun 14, 2016
Excellent service by a top management team. I would not even consider staying anywhere else in Delhi. I travel globally on a regular basis and think of the Leela Palace Delhi as one of the best accommodation experiences I have ever had. Nothing was a problem to the staff during my stay.
Comment from Hotel Management
Jun 19, 2016 by Louis Sailer, General Manager, Hotel Management
My team and I are thrilled to read such a heartening review of TLPND on Expedia.com. Thank you for your generous recommendations and being our guest. We are glad that you enjoyed our luxurious accommodations and your compliments on our staff services are much appreciated. We look forward to your future patronage soon again. With kindest regards, Louis Sailer, General Manager
5 out of 5
by A verified traveler from Essex

Short stay in Delhi , second visit to Leela Palace

Posted Jun 1, 2016
Beautiful Hotel, polite and efficient staff . Breakfast is excellent and the views from the infinity pool are wonderful .
Comment from Hotel Management
Jun 8, 2016 by Louis Sailer, General Manager, Hotel Management
We are delighted to receive your wonderful endorsement and thank you for staying at The Leela Palace New Delhi. It is a pleasure to know that The Qube famous for its breakfast and Sunday brunches met with your expectations and you got a chance to sample our exclusive rooftop temperature-controlled swimming pool with panoramic views of the city’s skyline. Team Leela looks forward to welcoming you back to the Palace soon again. With warmest regards, Louis Sailer General Manager
5 out of 5
by Alan

Namaste

Posted Apr 28, 2016 on Hotels
Stupendously flawless... Worth your time, effort, energy, resources... Leela Palace Delhi, spectacular The staff, each and every trained to perfection
Comment from Hotel Management
Jul 9, 2016 by Louis Sailer, Hotel Management
Thank you for your kind review of The Leela Palace New Delhi. I am happy to read that we succeeded in making your stay memorable. Team Leela looks forward to welcoming you back again in near future. With warmest regards, Louis Sailer, General Manager
5 out of 5
by A verified traveler from Toronto

Amazing!

Posted Apr 28, 2016
Pros: Room, staff, restaurants, everything!
Cons: Can't think of anything
Location: Good location, convenient for airport, 20 minutes from Connaught Place
Incredible luxury in this beautiful building in New Delhi. Convenient for airport and not far from city centre. Extra friendly and courteous staff, everything in this hotel is of the highest standards....the room was beautiful, the restaurants extremely good and the amenities, concierge services, chauffeur....everything was perfect. A bit pricey, but you get what you pay for....
Comment from Hotel Management
May 4, 2016 by Louis Sailer, General Manager, Hotel Management
It is a pleasure to read your ‘amazing’ review on Expedia following your recent stay with us. I am glad that our centralized location amid Delhi’s most elite neighborhood, luxurious accommodations with finest amenities, unique collection of restaurants and staff services added to your experience. We all look forward to have many more opportunities to be of service to you. With best regards, Louis Sailer, General Manager
5 out of 5
by A verified traveler

Posted Apr 27, 2016 on Hotels
Comment from Hotel Management
Jul 9, 2016 by Louis Sailer, Hotel Management
Thank you for giving us the opportunity to be of service to you and for your kind recognition. We look forward to welcoming you back again in the not too distant future. With warmest regards, Louis Sailer, General Manager
5 out of 5
by yingying

Posted Apr 27, 2016 on Hotels
非常好的酒店,装修很到位,早餐很丰盛,会再次选择!
Comment from Hotel Management
Jul 9, 2016 by Louis Sailer, Hotel Management
Thank you for being our guest and your future patronage of The Leela Palace New Delhi is greatly appreciated. We are delighted that our luxurious accommodations and the breakfast selection at The Qube were to your liking. We look forward to welcoming you back again in near future. With best regards, Louis Sailer, General Manager
5 out of 5
by A verified traveler from Austin, Texas

Exemplary true 5 star hotel!

Posted Apr 19, 2016
Pros: Every aspect of our stay was perfect, ambience, décor, fragrance, lighting, I can go on...but most notably the staff seemed genuinely glad to have us.
Cons: I am unable to think of anything off hand.
Location: Quiet street lined, wide boulevards with a beautiful park nearby for an early morning jog!!
From the moment we arrived to the airport greeted by the hotel representative until the moment we departed, always we were addressed by name regardless of where in the hotel we were, from the doorman, reception, concierge, wait staff...even the maintenance staff never failed to acknowledge and greet us by name. The service was impeccable!
Comment from Hotel Management
Apr 19, 2016 by Louis Sailer, General Manager, Hotel Management
Thank you for staying at The Leela Palace New Delhi. We are glad that our centralized location amid Delhi’s most elite neighborhood, beautiful interiors and staff services were liked by you. It is our sincere effort to extend warm and personalized services to all our guests. My team joins me in thanking you for your kind commendation and we all look forward to welcoming you back soon again. With kindest regards, Louis Sailer General Manager