Ratings based on 304 Verified Reviews

4.1 out of 5
85% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 16, 2017
Pros: I liked.. its was close to my event.
Cons: n/a
Location: n/a
Hello, I was very disappointed that I did not get any maid service during my stay or no explanation on why.
3 out of 5
by A verified traveler

Clean but staff is not professional

Posted Aug 28, 2017
Pros: Clean
Cons: Staff professionalism
What to say here.... Came in late on a Saturday night. Only rooms left were near the elevator. Understandable for the time of night we arrived. Young man at the front desk was grooming himself in a mirror when we arrived. He had a round makeup mirror sitting on the front desk and was performing hair removal as I walked in. I was struck by the lack of professionalism. I understand it was late at night and no one was around but jeez....get a grip on your staff HIExpress! Not a hotel I will use again. On the upside, the facility was nice and clean.
Comment from Hotel Management
Sep 2, 2017 by MGMT, Hotel Management
Thank you for choosing the Holiday Inn Express & Suites. I apologize for the lack of professionalism that you encountered. I appreciate the feedback so that we can correct this immediately. Thank you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Calvert Co. Maryland

well above average

Posted Aug 26, 2017
I would agree with the 4.1 rating. Everything was great but there could be improvement in attention to detail cleanliness. Overall a very clean hotel, bedding is comfortable with a choice of soft or firm pillows. Staff is wonderful. Sheets are clean and the rooms are nice. This is my go to hotel.
Comment from Hotel Management
Aug 29, 2017 by Mgmt, Hotel Management
Thank you for choosing to stay at the Holiday Inn Express & Suites. We are delighted to see that you enjoyed you stay with us. We look forward to your next visit with us.
5 out of 5
by A verified traveler

Clean and quiet

Posted Jul 7, 2017 on Hotels
Room was clean and quiet. Couldn't quite control room temp completely. Could tell bed was very used; perhaps time to replace it. Non smoking facility but room smelled strongly of cigarettes when walking in.
Comment from Hotel Management
Jul 12, 2017 by Carrie, Hotel Management
Thank you for being a guest at the Holiday Inn Express & Suites in Delmar, MD. I apologize for this inconveniences you encountered during your stay. I provided this information to the correct departments so that we may continue to improve for our guests. Thank you again.
4 out of 5
by David

New hotel, north of Salisbury

Posted Jul 5, 2017 on Hotels
New hotel, great condition a little north of Salisbury all by itself. It looks like the hotel is the first thing in a new development between Salisbury and Delmar, several small roads end with nothing but the hotel. Nice room, good wifi, minifridge, microwave, Keurig coffee machine, and two big beds. Usual warm breakfast with eggs, sausage and pancake machine. Lots of coffee but it tasted bad! Good place to stay when passing through but not much in area except the Old Mill Crab house in Delmar for a crab eating adventure.
Comment from Hotel Management
Jul 8, 2017 by Carrie, Hotel Management
Thank you for taking the opportunity to write about your stay with us in Delmar, MD. We are delighted to read about your time with us. The Old Mill Crab House is a one of a kind experience that everyone enjoys. We look forward to seeing you again soon.
5 out of 5
by A verified traveler

Getting away

Posted Jul 1, 2017 on Hotels
Liked the location. Very quite and close to everything.
Comment from Hotel Management
Jul 8, 2017 by Carrie, Hotel Management
Thank you for being a part of the Holiday Inn Express & Suites Family. We are happy to read that you enjoyed your stay and we look forward to your next visit.
4 out of 5
by Katherine L

fun for family while in town on a business trip

Posted Jun 12, 2017 on Hotels
Great hotel, nice, clean rooms, with a lot of space. The bathroom is very roomy! The king suite has a pull out couch, wich was perfect for our sons. Lots of extra bedding. Wonderful breakfast with a delicious selection of food. We loved the hot sticky buns and Greek yogurt!! Our kids enjoyed the pool. We wish it was open later in the summer, perhaps until 9pm... Overall, very impressed. We'd definitely book again!
Comment from Hotel Management
Jun 17, 2017 by Carrie, Hotel Management
Thank you for staying at the Holiday Inn Express & Suites, Delmar, MD. We appreciate all of the feedback you have provided. It made our hotel team smile to know that they were able to make a positive impression on you and your family. We look forward to seeing you again soon.
4 out of 5
by Kevin

Good

Posted Jun 11, 2017 on Hotels
Breakfast was just so so
Comment from Hotel Management
Jun 17, 2017 by Carrie, Hotel Management
Thank you for the opportunity to host you while in the Salisbury, MD area.
5 out of 5
Recommended
for Everyone
by A verified traveler from South Caroliba

Posted May 6, 2017
I've stayed here several times over the past year. Each time has been a pleasure. No problems.
Comment from Hotel Management
May 9, 2017 by Anne, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your and look forward to your next stay.
5 out of 5
by Linda

Great stay.

Posted Apr 3, 2017 on Hotels
We always stay here when in the area due to cleanliness, comfort and accessibility.
Comment from Hotel Management
Apr 18, 2017 by Carrie, Hotel Management
Thank you for taking the time to write about your recent stay. It was lovely getting to chat with you. We look forward to seeing you again soon.