Great Service - Terrible Furnishings
Posted Oct 24, 2016 on Hotels
Check-in was a breeze and lovely staff. Elevator was sub-par (only had one, was small, and made way to many noises to be comfortable). Room was small and outdated (decor). However, they did provide the rollaway bed as I had asked. Beds were small and low to the ground (uncomfy and firm). Pull out couch was a plus because we needed another bed but it was an old spring mattress that would not be good for anyone's back. We had tons of pillows that were nice and soft. TV was nice (didn't have all the sports channels as desired tho). Overall, I think I paid WAY to much for this hotel. I could've gotten the same lackluster decor at another hotel that was closer to our destination at HALF the cost of this one.
P.S. - The breakfast buffet was good but didn't have everything (where's the bacon people?!), but the coffee was AMAZING!
Comment from Hotel Management
Oct 31, 2016 by General Manager, Hotel Management
Dear A Verified Traveller,
Thank you for your review. Good news! We are approved for renovations and are hoping to begin in 2017! As Always, we want our guests to be completely satisfied and hope that you'll give us another try in the future!
Hotel Staff: Holiday Inn Express Murrysville Delmont