Ratings based on 306 Verified Reviews

4.0 out of 5
93% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from New Mexico

short trip for personal reasons

Posted Dec 19, 2016
Pros: nice and quiet, not close to the interstate
Cons: tv remote didn't work properly, reported twice, nothing done. toilet paper dispenser didn't work, reported it, nothing done, I finally repaired it
Location: small town, not much going on
bad weather but nice hotel. had problems with toilet paper dispenser, reported it, but noone came to repair. I finally took it apart and fixed it myself. tv remote needed re-programming, reported it twice...nothing done
4 out of 5
Recommended
for Everyone
by A verified traveler

great place at budget price

Posted Dec 17, 2016
Pros: great mattress and large room
large room with very good mattress. great internet. easy access and friendly staff. I didn't try the restaurant-- next time.
Comment from Hotel Management
Dec 20, 2016 by Grand, Hotel Management
Thank you very much. We appreciate your business.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Mexico

Wanted to avoid chain motels; so glad I did

Posted Dec 12, 2016
Pros: Owner/front desk were so nice. Price was great. Attached restaurant served all day and night, great Mexican food and whatever else you wanted.
Cons: Not having coffee in the room is always a pet peeve of mind. But they did have coffee in the lobby 24/7
Location: City of Rocks State Park. About 25 miles away but soooo worth it. Amazing place; quiet, picturesque. Look it up. Go and you won't be sorry
I'm wandering thru the outlying areas of New Mexico and AZ. I'm trying to avoid chain hotels and enjoy some smaller independently owned motels. Checked reviews, decided to try this one out. I was in the main building, very close to the lobby and restaurant, so that's what my review is based on. Parking: Super easy. Front desk: great, no matter who was there. Restaurant: Great prices, great selections both Mexican and other and every waitress very nice. Room: Very clean, very roomy and very quiet. Internet: Very fast wifi with very few/no disconnections. I've stayed in a lot of chain hotels/motels the past 6 months that were very frustrating. I checked in for 1 night, ended up staying 3 nights because of everything above and great price all 3 nights.
Comment from Hotel Management
Dec 13, 2016 by Grand, Hotel Management
Thank you very much. We really appreciate it.
3 out of 5
Recommended
for Everyone
by A verified traveler from Tucson, United States of America

GOOD VALUE, BREAKFAST

Posted Nov 30, 2016
Pros: price
Cons: updated rooms
Location: Irma's restaurant offers good Mexican food
Perfect for overnight stop on Thanksgiving weekend. Price was right; breakfast was very good. Nice staff, clean and quiet rooms.
Comment from Hotel Management
Dec 20, 2016 by Grand, Hotel Management
Thank you very much. We appreciate your business.
3 out of 5
by A verified traveler

Not as clean as expected

Posted Nov 29, 2016 on Hotels
Room was not properly cleaned. There were human and pet hairs on the bed.
4 out of 5
by A verified traveler

Posted Nov 26, 2016 on Hotels
Comment from Hotel Management
Nov 27, 2016 by General Manager, Hotel Management
Thank you !!
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 20, 2016
It was very nice. Restaurant on premises, made it very handy for people who are not familiar with Deming, NM. Beds were very comfortable. Bathroom was large where most are utilitarian small.
Comment from Hotel Management
Nov 22, 2016 by Grand, Hotel Management
Thank you !!
3 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Passing Through

Posted Nov 20, 2016 on Orbitz
Stopped here for a one night stay while traveling through. Room was very good for the price and front desk clerk was nice. Restaurant in motel lobby is where I ate breakfast, it was average for typical diner.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Good value for the money.

Posted Nov 18, 2016
Pros: Good value for the money. Friendly staff.
Cons: Worn carpet in room could be replaced.
Location: Close to the highway & easy to find.
Booked into Grand Motor Inn as it was a pet friendly hotel that had a restaurant attached. Staff was very friendly and the room was comfortable and clean & included a small fridge and microwave. We were given a room that was close to the pet relief area which worked out great for us. The restaurant served both American and Mexican dishes that were simple but very tasty. We had supper and breakfast there and were satisfied both times. The hotel and restaurant staff were very friendly.
Comment from Hotel Management
Nov 22, 2016 by Grand, Hotel Management
Thank you !!
4 out of 5
by A verified traveler

Posted Nov 15, 2016 on Hotels
nice overnight stay
Comment from Hotel Management
Nov 27, 2016 by General Manager, Hotel Management
Thank you !!