Ratings based on 222 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
98% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Mesa, Az

Great value. Friendly staff

Posted Aug 26, 2015
Comfortable beds, clean room, tasty breakfast. Highly recommended!
4 out of 5
Recommended
for Everyone
by A verified traveler from California

Returning home

Posted Aug 14, 2015
Hotel reps at the counter is busy chatting to a friend. I waited for a long time. Upon knowing that I book through Expedia I was assigned to second floor. I requested if I could get ground floor, I was told that I have to pay $10 more. I did not have this kind of experience with other hotels for they are friendly. While the lady is not. However, to sum up with my stay its worth while, its a nice place.
Comment from Hotel Management
Aug 18, 2015 by DJ, Hotel Management
thank you for the feedback we appreciate hearing from our guests. I am very sorry about the way you were treated at the front desk. I have shared your comments with the guest service manager so that she can address this so it doesn't happen again. With that said I am glad you will return and that you felt you would come back.
5 out of 5
Recommended
for Families
by A verified traveler from mexico

Hotel Bueno. Recepcionista muy amable.

Posted Aug 2, 2015
Pros: Habitaciones limpias y con todos los servicios
Cons: velocidad de internet
Location: Centro de la ciudad muy cercano y agradable
Atencion excelente. recepcionista cambio las habitaciones sin cargo extra, por que habia disponibilidad de ellas. Se llego horas antes del check in y dejo entrar a las habitaciones para descansar. muy buen servicio.
Comment from Hotel Management
Aug 6, 2015 by DJ, Hotel Management
Gracias
4 out of 5
Recommended
for Everyone
by A verified traveler

Would recommend, great value

Posted Aug 2, 2015
Good value here. Clean/nice room, good water pressure in the shower. Nice people and definitely above average hotel breakfast, eggs and bacon were some of the best I've had at a hotel. Not a 5 because I have to figure out how/why they charged my card at the bar the amount and way that they did. And the comforter, which was comfy, had what appeared to be a dime sized blood stain on it, luckily we had a second bed in there!
Comment from Hotel Management
Aug 6, 2015 by DJ, Hotel Management
Thank you for the review giving us feedback we can use to make sure all our guests have a great stay they can recommend to others. I have shared your comments with my housekeeping staff so they can be more watchful on the comforters. If you still have questions on the bar please call the hotel and ask for me and i can look into it further. once more thank you for the feed back and the recommendation.
3 out of 5
by A verified traveler from los angeles

Overworked staff.

Posted Jul 19, 2015
They had a buffet which was good but only one poor soul working it. She had to seat the guests, bus the tables, wrap the silverware, get drink orders and deliver them, plus stock plates. She looked about ready to die from the overwork. It caused us to have cold food, no table, cold coffee and no silverware. Manager or owner should be fired for abusive treatment to lone worker. The old lady worker was sweating and panting and near tears while serving us as she apologized for the service.
Comment from Hotel Management
Jul 23, 2015 by DJ, Hotel Management
Thank you for taking the time to leave an online review, I have shared your comments regarding the breakfast with my dining room manger to see if we can possibly work on having additional help in the morning when we are busy. Again thank you for taking the time to leave feedback for us.
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Right off I-10

Posted Jul 10, 2015
Good road trip hotel. Right off the freeway, close places to eat. Clean. No elevator to the second floor. Ice machine broken when we were there
Comment from Hotel Management
Jul 17, 2015 by DJ, Hotel Management
Thank you for taking the time to leave us an nline review. I apoligize that the Ice Machine was not working on your recent stay, it has been fixed. We look forward to seeing you again if yourtravels bring you our direction, untill then Travel Safe
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent value for money

Posted Jul 6, 2015
Pros: Staff were really friendly and room was comfortable.
Stayed one night at this hotel located right next to the freeway. Bar/restaurant serves decent food and the free breakfast is great. Free wifi and an outside pool open til 9pm.
Comment from Hotel Management
Jul 8, 2015 by DJ, Hotel Management
Thank you for staying with us and then taking the time to leave a review. Glad to hear you were able to enjoy some of the many amenities we have to offer to our guests. We do have a large outdoor pool open daily 9-9 [weather permitting] a great way to relax after being on the road. We wish you safe travels and look forward to your next stay with us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great stay

Posted Jun 29, 2015
We had a great stay and the breakfast was off the chain good!
Comment from Hotel Management
Jul 8, 2015 by DJ, Hotel Management
So glad you had a great stay with us and that you were able to enjoy our amazing free full breakfast buffet. We wish you safe travels and look forward to your next stay with us. Thanks again for the review.
4 out of 5
Recommended
for Everyone
by A verified traveler

Goed hotel als je op doorreis bent

Posted Jun 27, 2015
Elke prijs levert zijn waar. Gewoon een goed hotel als je op doorreis bent. vriendelijke receptie, bed was ok, kamer goed, etc. Geen topklasse maar voor een nacht prima
Comment from Hotel Management
Jul 8, 2015 by DJ, Hotel Management
thank you
5 out of 5
Recommended
for Everyone
by A verified traveler from FLORIDA

Posted Jun 24, 2015
Pros: VERY CLEAN, GREAT BREAKFAST
ENJOYED STAY WHAT MORE DO YOU WANT????? THIS IS WHY I DONT DO REVIEWS
Comment from Hotel Management
Jul 8, 2015 by DJ, Hotel Management
We are delighted you enjoyed your stay with us and we really do appreciate your taking the time to leave a review for us and other guests to know what a great place we have here in Deming NM. We do wish you safe travels and once more thank you for the review.