Ratings based on 59 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
74% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.3 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Miami

Posted Aug 6, 2014
I arrived well past the check in time, but my room was not ready. No apologies were made. I'm used to staff offering discounts for these types of errors. However, they did offer a comfortable living room area to wait in. The wait was not too long, maybe half an hour. The room was clean, but very small. They offer shuttle services to and from the train station and into town. The drivers were all very friendly. The restaurant is great, but it is not always open. The cabins are located away from everything, so if you want another dining option you have to take the shuttle into town.
3 out of 5
by A verified traveler from Southern California

Close to Denali national park

Posted Aug 2, 2014
The room was okay for our stay in Denali. Slipped on a wobbly board going down from our room.
3 out of 5
by A verified traveler from Sylva, NC

Close to Denali NP.

Posted Jul 9, 2014
Pros: Location
Cons: Water condensed on the toilet tank and it dripped on the floor including onto the carpet. I think the toilet valve needs to be replaced (Rm 12).
Location: Denali
We stayed two nights and the room was fine, pricey but fine for the area. The trip into Denali was wonderful.
2 out of 5
by Satish from California

Needs to be managed better, rooms need improvement

Posted Jun 23, 2014
Pros: cabin style rooms
Cons: bathrooms, backup generators and hotwater when needed.
Location: Denali National Park
- Checkin was easy - Morning 5:30AM no power or water (hot or cold) in the entire hotel. No backup generator to pump water to use the toilets. Had to drive 10 miles to the nearest visitor center to use the rest rooms. - Manager apologized but did nothing to ease the pain. No refund or concession for the inconvenience caused.. - Expedia was helpless as well in relocating us. Expedia Customer Service said we had to pay for the new hotel ourself if we wanted to move out. They would ofcourse help us find the new hotel (and take the commission) - Bathroom soap dispenser was empty, bathroom floor was wet and damp(due to rain I think). Hotel staff does not pickup the phone after 10pm. - Next day morning no issue as the previous day. Everything went well. Checkout was smooth. No questions as to how was our stay or apologies by the hotel staff..
3 out of 5
by A verified traveler

Great shuttle service

Posted Jun 23, 2014 on Hotels
They do not give you clean towels everyday. You have to ask for them.
3 out of 5
by A verified traveler

Posted Jun 16, 2014 on Hotels
Great location, excellent service, but rooms are small with two beds, if one bed, the size would be OK.
4 out of 5
by Mudhenner from North Haven, CT

Secluded place away from the crowds.

Posted Jun 16, 2014
Pros: Its secluded, quiet area.
Cons: Heating and plumbing.
Location: Closest restaurants and shops are near the park entrance about eight miles north on the Parks Highway.
The cabins are located in a secluded area about eight miles south the the park entrance. A restaurant is available on-site but we only had the breakfast buffet one morning out of three. Each cabin is a separate unit so no noisy neighbors, although truck traffic on the Parks highway is audible. The cabins were on the small side but the two of us easily managed. We had two queen-sized beds which were extermely comfortable and the quilts were nice and thick. The curtains kept out the "midnight sun" so sleeping was great. On the downside, the toilet was not "energetic" and the heater had about a 15-minute response time. The staff was excellent.
3 out of 5
by Harsha from atlanta, ga

Close to the park

Posted Jun 12, 2014
It was a nice hotel overall. Our cabin (42) was a bit far from the main office. It was nice for privacy, but the wifi was awful.
4 out of 5
by bear_xuan from TX

Posted Jun 9, 2014 on Hotels
The restroom is not completely separated from the bed areas, and you can here everything in the restroom. The people are very nice and kind.
5 out of 5
by A verified traveler

Good Value

Posted Jun 5, 2014 on Hotels
I booked this hotel last minute for an office business trip. It is far enough off the highway that there was no noticeable road noise. The cabins are very well maintained and recently redone. They are cabins, which means small and limited amenities, but for Denali Park area, you cannot beat the price.