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Reviews of Bluegreen Vacations The Soundings, Ascend Resort Collection

3 out of 5
Bluegreen Vacations The Soundings, Ascend Resort Collection
79 Chase Avenue, Dennis Port, MA

Reviews

8.6

Excellent

Rating 10 - Excellent. 149 out of 290 reviews" "
Rating 8 - Good. 88 out of 290 reviews" "
Rating 6 - Okay. 33 out of 290 reviews" "
Rating 4 - Poor. 12 out of 290 reviews" "
Rating 2 - Terrible. 8 out of 290 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great few days in ocean front suite! Ver comfortable, clean and well situated for area attractions. Always a pleasure to stay here!
Stayed 2 nights in Apr 2024
Response from Aliyah on Apr 12, 2024
Thank you so much for your review!

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was extremely clean and well apportioned.
Stayed 3 nights in Feb 2024
Response from Aliyah on Mar 6, 2024
Thank you so much for your review! we are so happy you enjoyed your stay!

6/10 Okay

Mary

Traveled with family
Liked: Cleanliness, amenities
Vacationers beware: the 1BR units are not as they are pictured online. The staff blames Expedia as a "third-party vendor" for the misrepresentation. The 1BR units are NOT 2-story in design as pictured. They are instead a cramped divided space, clean and appointed with small appliances, however, quite a puzzle for how 3-4 people might relax together. Sadly, the walls are pretty thin and we could hear above us a couple fighting where our "upstairs" should have been. We got the sense that Bluegreen Properties is not about to correct the details depicted on others' websites. It was even hard to tell on their own webpage!
Stayed 2 nights in Feb 2024
Response from Aliyah on Mar 6, 2024
Hello, thank you so much for your review, we are sorry to hear about your stay. we will reach out to our contacts to fix this issue that you experienced.

10/10 Excellent

Karen

Stayed 2 nights in Jan 2024
Response from Aliyah on Feb 9, 2024
Thank you for your review!

8/10 Good

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Aliyah on Feb 1, 2024
Thank you for your review!

8/10 Good

Joseph

Stayed 2 nights in Dec 2023
Response from Aliyah on Feb 1, 2024
Thank you for your review!

10/10 Excellent

rachael

Stayed 3 nights in Nov 2023

10/10 Excellent

Laurie

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Awesome stay! We come every year
Stayed 3 nights in Nov 2023

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Jennifer

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023
Response from luis on May 10, 2023
We appreciate you sharing your feedback, Jennifer! We are glad to hear you enjoyed your vacation at our Soundings resort. Your review regarding your stay is useful to help us become a better property. We would be glad to have you stay with us again.

4/10 Poor

Emanuel

Traveled with partner
Disliked: Property conditions & facilities
It was nice that it is ocean front, decent coffee station, check in was easy. Walls are paper thin, some of the furniture was damaged and terrible pillows. We really disliked how noisy it was. There was a family right above us that was really loud and there was a lot of running around. Given that it was low season and resort was almost empty, staff could have been more thoughtful and given us a different unit away from noise or different floor. This could have been avoided, and it completely ruined what could have been a very nice and relaxing vacation.
Stayed 3 nights in Mar 2023
Response from luis on Apr 6, 2023
Thank you for taking the time to share your review, Emanuel. We would like to extend a sincere apology regarding the issues you experienced. We will be sharing your insight with our team.

10/10 Excellent

Marcia

Stayed 2 nights in Mar 2023
Response from luis on Apr 18, 2023
Thank you for sharing your 5-star review, Marcia! We are thrilled to learn you enjoyed your vacation at our Soundings resort. We would be honored to have you stay with us again!

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great off season get away!
View from the balcony was spectacular! This was a great stay! Can’t wait to go back!”
Stayed 2 nights in Mar 2023
Response from Dori-Marie on Mar 20, 2023
We are thrilled to hear you enjoyed your vacation at The Soundings, Mary. We would be happy to have you stay with us again!

10/10 Excellent

rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended!
I am never disappointed. The cleanliness and location brings me back! Highly recommended!
Stayed 3 nights in Jan 2023
Response from luis on Jan 31, 2023
Thank you for sharing your 10/10 review, rachae! We are thrilled to learn you enjoyed your vacation at our LOCATION resort. We would be honored to have you stay with us again!

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location, we were upgraded to a 2 bedroom suite close to the beach. Great off season spot on Cape Cod
Stayed 3 nights in Jan 2023
Response from luis on Jan 18, 2023
Thank you for sharing your review, Paul. We are so happy to hear you enjoyed your vacation at our Soundings resort. We would be glad to have you stay with us again!

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
It was great!!!
Stayed 2 nights in Dec 2022
Response from luis on Dec 13, 2022
Thank you for sharing your 5-star review, ! We are thrilled to learn you enjoyed your vacation at our Soundings resort. We would be honored to have you stay Tricia with us again!

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

6/10 Okay

Chloe

Liked: Staff & service
Disliked: Room comfort
Slept awful
Our stay was ok. We were there for two nights. Both nights we both slept terrible. An outdoor light was shining through the window so the room was very bright all night. We both are used to sleeping in pitch black. Also the air unit cannot be set below 68 and we’re are hot sleepers so we were both hot all night.
Stayed 2 nights in Nov 2022
Response from luis on Nov 16, 2022
We appreciate you sharing your review, Chloe. We are glad to hear you enjoyed your vacation at Soundings resort. We would be happy to have you stay with us again!

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the ocean, nice area, clean and spacious, friendly
Stayed 3 nights in Apr 2022
Response from luis on May 11, 2022
Thank you for sharing your 5-star review, William! We are thrilled to learn you enjoyed your vacation at our Soundings resort. We would be honored to have you stay with us again!

6/10 Okay

JACQUELINE

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Unfortunately our room had ants and when they switched our rooms they tried to downgrade us. It wasn't until I brought it to their attention it was a much smaller room. I thought an upgrade was in store actually!
Stayed 2 nights in Apr 2022
Response from luis on May 11, 2022
Thank you for taking the time to share your review, JACQUELINE. We would like to extend a sincere apology regarding the issues you experienced. We will be sharing your insight with our team.

10/10 Excellent

Moira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2022

10/10 Excellent

Joseph, Goshen

Stayed 3 nights in Apr 2022

10/10 Excellent

Maureen

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We loved the location, being right on the water and that we had ocean views from both the bedroom and the living room. The electric fire place was a nice touch.
Stayed 4 nights in Apr 2022
Response from luis on May 11, 2022
Thank you for sharing your 5-star review, Maureen! We are thrilled to learn you enjoyed your vacation at our Soumdings resort. We would be honored to have you stay with us again!

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to be for any occasion
The place we had was so clean, welcoming, and so well organized. It had everything we could ever need. Staff was great! Beach is right there, so beautiful ❤️
Stayed 2 nights in Apr 2022
Response from Dori on Apr 8, 2022
Thank you for sharing your 5-star review, Cindy! We are thrilled to learn you enjoyed your vacation at our Soundings resort. We would be honored to have you stay with us again!

6/10 Okay

Denis

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2022

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't beat the view!
Sunrise 6ishAM from balcony
view from Front Door!
Stayed 2 nights in Mar 2022
Response from luis on Mar 25, 2022
Thank you for sharing your 5-star review, Pamela We are thrilled to learn you enjoyed your vacation at our The Soundings resort. We would be honored to have you stay with us again!

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a cute room especially for the price. Gas fireplace, kitchenette with everything you could ever need, ocean view with patio and chairs, community fire pit every night, outdoor hot tub and heated indoor pool. Can’t wait to come back and use the outdoor pool on the beach when it’s warmer! Perfect private beach as well! Very clean and updated rooms and the staff was so friendly and helpful!
Stayed 2 nights in Mar 2022
Response from luis on Mar 25, 2022
Thank you for sharing your 5-star review with us, Jennifer It is our mission to provide our guests with the utmost positive experience. So, we are pleased to learn that you enjoyed your vacation at our The Soundings resort. We would be honored to have you stay with us again!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2022
Response from Bluegreen Vacations Rentals Team on Mar 7, 2022
Thank you for you feedback!

8/10 Good

Terri

Traveled with partner
Liked: Cleanliness, staff & service
Liked it was situated on the water.
Stayed 2 nights in Feb 2022
Response from Bluegreen Vacations Rentals Team on Mar 4, 2022
Thank you for sharing your review, Terri. We are so happy to hear you enjoyed your vacation at our Soundings resort. We would be glad to have you stay with us again!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort
Always clean with excellent service. We love the indoor pool for a getaway in the colder months.
Stayed 2 nights in Feb 2022
Response from Bluegreen Vacations Rentals Team on Mar 4, 2022
Thank you for sharing your kind review! We are thrilled to hear you enjoyed your vacation at our Soundings resort. We would be happy to have you stay with us again!

6/10 Okay

David

Liked: Cleanliness, staff & service
Bathtub would not drain and has permanent stains. Could hear everything in the room above me. Problems with the TV. Living room sofa not comfortable. The entry door very hard to close. Room was clean with nice atmosphere. Nice kitchen area and electric fireplace. Nice view of the Sound.
Stayed 2 nights in Feb 2022
Response from Bluegreen Vacations Rentals Team on Mar 4, 2022
We appreciate you sharing your feedback, David! We are glad to hear you enjoyed your vacation at our Soundings resort and apologize for the issues you experienced.. Your review regarding your stay is useful to help us become a better property. We would be glad to have you stay with us again.

6/10 Okay

Danielle

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Jan 2022

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Jan 2022
Response from Bluegreen Vacations Rentals Team on Mar 4, 2022
Thank you for your feedback!

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Highly recommended
I was incredibly impressed by the cleanliness and appeal of the location and the lodgings. So much so I am returning in a month. The suite we stayed in provided everything we needed and more.
Stayed 2 nights in Jan 2022
Response from Bluegreen Vacations Rentals Team on Mar 4, 2022
Thank you for sharing your kind review, Rachael! We are thrilled to hear you enjoyed your vacation at our Soundings resort. We would be happy to have you stay with us again!

4/10 Poor

Ross

Stayed 2 nights in Jan 2022
Response from Bluegreen Vacations Rentals Team on Mar 4, 2022
Thank you for your feedback.

10/10 Excellent

OCTAVIA

Stayed 3 nights in Dec 2021

10/10 Excellent

Bob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff attitude was wonderful, especially when you consider that they had to work on Christmas. The battery on the smoke alarm announced it was time for a change around 3 am on Christmas morning. I called the front desk when they opened at 7 am and provided immediate service, with a smile!
Stayed 2 nights in Dec 2021

10/10 Excellent

Laurie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the home feeling vs. just a room. Inside condo are clean and modern. We have been coming here for years and will continue to do so.
Stayed 3 nights in Nov 2021
Response from Bluegreen Vacations Rentals Team on Dec 17, 2021
Thank you for sharing your kind review, Laurie. We are happy to hear you enjoyed your stay at our Bluegreen Vacations The Soundings property. We would love to have you stay with us again!

10/10 Excellent

Mercy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was nice and scenic with lots of things to explore. The suite was spacious, clean, and self contained. The staff were nice, friendly, and efficient. Definitely recommend staying here if you're in the area.
Stayed 2 nights in Sep 2021
Response from Bluegreen Vacations Rentals Team on Sep 29, 2021
Thank you for sharing your kind review, Mercy. We are happy to hear you enjoyed your stay at our Soundings property.

8/10 Good

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t like the beach
Stayed 2 nights in Sep 2021
Response from Bluegreen Vacations Rentals Team on Sep 29, 2021
Thank you for taking the time to share your review, Stephen. We will be sharing your insight with our team.

10/10 Excellent

Leeann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2021

10/10 Excellent

Jeffrey

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2021
Response from Bluegreen Vacations Rentals Team on Mar 29, 2021
Thank you for sharing your feedback, Jeffrey. We appreciate it!

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
door lock was not working and had to wait outside in the cold for maintenance. they got us in and couldn't fix lock. they moved us to another room where the phone did not work and cold air was coming into the bedroom from the AC/Heat unit. We had a beautiful view of the ocean and had a nice walk on the beach.
Stayed 2 nights in Feb 2021
Response from Bluegreen Vacations Rentals Team on Mar 1, 2021
We appreciate you taking the time to share your review with us. We would like to extend a sincere apology regarding the issues you experienced. We are glad to hear you enjoyed the beautiful ocean view and had a nice walk on the beach at our Soundings property.

8/10 Good

Pete, MA

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very close to the beach. Had 2 big bathrooms and 3 TVs
Stayed 2 nights in Dec 2020
Response from Bluegreen Vacations Rentals Team on Jan 4, 2021
Thank you for sharing your kind review, Pete! We are happy to hear you enjoyed being so close to the beach at our Bluegreen Vacations The Soundings property. We would be happy to have you stay with us again!

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2020
Response from Bluegreen Vacations Rentals Team on Dec 10, 2020
Thank you for sharing your feedback..

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The views were great and we loved that there was a grill on the property.
Stayed 2 nights in Nov 2020
Response from Bluegreen Vacations Rentals Team on Dec 10, 2020
We appreciate you sharing your review. We are glad to hear you enjoyed the views at our Soundings property. We would be happy to have you stay with us again!

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great for families. I am a single Dad of two girls and we come here every year. They love it.
Stayed 3 nights in Feb 2020

10/10 Excellent

Ashley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and immaculate and RIGHT on the sea! Thank you!
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
I loved the fact i didnt realize it was on the ocean AND we had a full kitchenette. A Wonderful surprise. I loved watching the fire pit from our balcony cuz it was raining. The unit was fabulous and the bed very comfy. Coffee on the balcony listening to the ocean waves was awesome.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great off season location
Stayed 2 nights in Feb 2020