POOR UNTRAINED STAFF
Posted Sep 14, 2016
Computers were not working correctly. Untrained desk person had to have bartender help
figure out how to use. (late evening) After waiting 45 minutes, the desk person did not
know how to register as I had prepaid with Expedia. I was told to step aside for a "minute",
and he then proceeded to check in others who had also been waiting.
After not getting a room or someone who could register me, I finally left and went to another
hotel. I will NEVER go to ALOFT again.