After a bit of a rough start, didn't quite know how to check in, we made it to the room. The room had not been cleaned. After vacating the premises for two hours, we went back to a very nice, clean room. The view and location could not be beat. The room/condo is starting to show it's age, but is still nice. There isn't really a "hotel staff", as this isn't a hotel. The young men at the entry desk were pleasant and, more or less, helpful. The first thing they do is tell you they have nothing to do with your rental unit, they make this very clear. If you have any problems at all, you have to call the owner and wait for his return call. Calls go to voice mail, but are returned fairly quickly. Parking is not included, but available. We were told 15.00 a night, but were charged 10.00. No in and out privileges, if you pay 10.00 and leave after even a hour or two, you will be charged an additional 10.00. Parking attendants are nice enough. They were helpful and attentive, but we tip well, so take that into consideration. It was fairly quiet, but you are downtown and sirens and street parties do go on during the weekends, making closing balcony doors a necessity to make it quiet enough to sleep.