Family Suite, Multiple Beds, Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Reviews of Comfort Inn Denver Southeast Area

2.5 out of 5
Comfort Inn Denver Southeast Area
14071 E Iliff Ave, Aurora, CO

Reviews

7.6

Good

Rating 10 - Excellent. 323 out of 1002 reviews" "
Rating 8 - Good. 363 out of 1002 reviews" "
Rating 6 - Okay. 170 out of 1002 reviews" "
Rating 4 - Poor. 82 out of 1002 reviews" "
Rating 2 - Terrible. 64 out of 1002 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

gerrad

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for an amazing trip. Peaceful, quiet, Comfortable, reasonable pricing for a two night stay, very polite and respectful staff, a yummy breakfast. Thank you. We will be coming back to stay for another get away.
Stayed 2 nights in Mar 2024

6/10 Okay

Anderson

Traveled with family
Disliked: Cleanliness, property conditions & facilities
It's a regular hotel, nothing exciting. My wife was outside and saw bunch of mice around one of the sides of the properties, thankfully we didn't see any inside. Breakfast was average. The cleaning ladies were very nice with both of us.
Stayed 4 nights in Mar 2024
Response from kim on Mar 25, 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

8/10 Good

KM K

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean nice staff
Stayed 3 nights in Feb 2024
Response from kim on Mar 25, 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

4/10 Poor

Stacy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from kim on Mar 25, 2024
We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

8/10 Good

Lynn

Liked: Staff & service
Disliked: Property conditions & facilities
I’ve stayed here a few times, but it seems to deteriorate more each time… the hotel needs some upgrades done, the curtains are nasty, the floors never got vacuumed my whole stay, because the same things were on the floor the whole time.. burn holes in the carpet, lampshades were nasty and stained, the wallpaper was coming off…
Stayed 3 nights in Mar 2024
Response from kim on Mar 25, 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

4/10 Poor

Sharon

Business traveler
Disliked: Cleanliness
Negatives first. Carpet in room was dirty. Also, I informed them there was a sharp plastic object in middle floor by bed. If I would have stepped on it, I could have had serious injury as it was extremely sharp and I'm diabetic. When I told Anna at desk in am, she could have care less!! Shower was odd. Pull down around bottom faucet to get the shower started, then when turned off was loud clunk that made me jump. It took 5 minutes to get water regulated as it was scalding hot or ice cold!! The breakfast was terrible. The scrambled eggs were hard, and the gravy for biscuit's was watery. I had yogurt, WOW so much for breakfast. Positives Quiet and bed was comfortable. Last stay at this motel chain!!
Stayed 1 night in Mar 2024
Response from kim on Mar 25, 2024
We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

10/10 Excellent

Olga Lydia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly
Stayed 2 nights in Mar 2024
Response from kim on Mar 25, 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff
Stayed 5 nights in Feb 2024
Response from kim on Mar 25, 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

2/10 Terrible

Jimena

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
They asked for a $100 deposit that was not stated when I made the reservation. That should be made aware when you book online
Stayed 1 night in Feb 2024
Response from kim on Mar 25, 2024
We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

6/10 Okay

SEVILAY

Disliked: Cleanliness
It’s in good location. They need to work on cleaning. Hairs everywhere and bathroom had stains all over the toilet seat and the floor.
Stayed 1 night in Feb 2024
Response from kim on Mar 25, 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

10/10 Excellent

Ryan

Liked: Staff & service, property conditions & facilities
Staff
Stayed 7 nights in Feb 2024
Response from kim on Mar 25, 2024
We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

8/10 Good

Seth

Stayed 2 nights in Feb 2024
Response from kim on Mar 25, 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

4/10 Poor

Abbigail

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check out was not until 11. We had 2 people just walk into our room. No knocking, one before 8 in the morning. I would not recommend staying here.
Stayed 1 night in Feb 2024
Response from kim on Mar 25, 2024
We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good staff.
Stayed 7 nights in Feb 2024
Response from Song on Feb 20, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Denver Southeast Area.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

10/10 Excellent

Rikki

Stayed 1 night in Feb 2024
Response from kim on Mar 25, 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

10/10 Excellent

kwanyoung

Stayed 1 night in Feb 2024
Response from kim on Mar 25, 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 9 nights in Feb 2024
Response from Song on Feb 20, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Denver Southeast Area.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

10/10 Excellent

Yasminka

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was kind and accommodating when asked for a little bit of a late check out. Thank you kindly for your patience and hospitality.
Stayed 2 nights in Jan 2024
Response from Song on Feb 20, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Denver Southeast Area. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

8/10 Good

Marco

Liked: Amenities
Disliked: Staff & service
Nice big rooms
Stayed 1 night in Feb 2024
Response from Song on Feb 20, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Denver Southeast Area. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Good Service
Stayed 7 nights in Jan 2024
Response from Song on Feb 20, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Denver Southeast Area. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

6/10 Okay

Danica

Liked: Staff & service
I booked this place on a budget, but next time I will definitely dish out the extra money and get a better hotel. The staff was really nice and accommodating. But the room itself was sub par. It looked old, there were holes in the carpet and walls, and stains on the furniture. One positive was that the towels were big and fluffy.
Stayed 1 night in Jan 2024
Response from Song on Feb 20, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Denver Southeast Area.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 Excellent

Henok

Stayed 1 night in Jan 2024
Response from kim on Mar 25, 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

8/10 Good

Anissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Close to dining and transportation. Clean. Fairly secure with doors locking at ten pm etc
Stayed 2 nights in Jan 2024
Response from Song on Feb 20, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Denver Southeast Area.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet room
Stayed 7 nights in Jan 2024
Response from Song on Feb 20, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Denver Southeast Area. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good clean property especially for the price.
Stayed 1 night in Jan 2024
Response from Song on Feb 20, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Denver Southeast Area. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 Excellent

Chase

Stayed 1 night in Jan 2024
Response from kim on Mar 25, 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

4/10 Poor

Lois

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I would have gave all 5 stars but a lady that was staying at the hotel had 5 or 6 kids and she took all the good in the continental breakfast before their dad took them to school. She did not leave one muffin or yogurt. She was friends with the lady filling the breakfast items. When we finally got to get ours she came back and took all the breakfast items again and took them to her room. I got exactly one sausage. She seemed to being staying there long term. We couldn’t even get coffee. I’m guessing she wipes pout the food every morning as a cheap way to feed her kids. The rest of the hotel was awesome.
Stayed 1 night in Jan 2024
Response from Song on Feb 20, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Denver Southeast Area. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024
Response from Song on Feb 20, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Denver Southeast Area. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

2/10 Terrible

Erin

Liked: Cleanliness, staff & service
Evidently this hotel charges $100 deposit for a room. 3 days later and my account hasn’t been credited. Rep said it takes 6-7 days. Not cool.
Stayed 1 night in Jan 2024
Response from Song on Feb 20, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Denver Southeast Area. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

8/10 Good

ellena, null

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2024
Response from song on Feb 20, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Denver Southeast Area. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 Excellent

Venessa

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this location. They were very respectful towards me and my family.
Stayed 2 nights in Jan 2024
Response from Song on Feb 20, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Denver Southeast Area. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

2/10 Terrible

Alvaro

Disliked: Cleanliness, staff & service, property conditions & facilities
The front desk lady was rude and unprofessional when we went to check out she ran to our room and didn’t even wait to get out stuff out of the room. Also there are a lot of comments that say that they have bed bugs.
Response from Song on Feb 20, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Denver Southeast Area.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

2/10 Terrible

Deianeria

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service
They don't give your deposit back even if there was nothing wrong in your room
Stayed 3 nights in Jan 2024
Response from Song on Feb 20, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Denver Southeast Area.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2024
Response from Song on Feb 20, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Denver Southeast Area. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Song on Feb 20, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Denver Southeast Area. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, helpful staff.
Stayed 2 nights in Jan 2024
Response from Song on Feb 20, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Denver Southeast Area. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 12 nights in Dec 2023
Response from Song on Feb 20, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Denver Southeast Area. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 Excellent

Marco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price good service
Stayed 3 nights in Dec 2023
Response from Song on Feb 20, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Denver Southeast Area. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

8/10 Good

Brenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tje hotel was nice, clean, staff was friendly. Some of the furniture was damaged but the bed was comfortable.
Stayed 3 nights in Dec 2023
Response from Song on Feb 20, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Denver Southeast Area. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

2/10 Terrible

Miroslava

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Song on Feb 20, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Denver Southeast Area.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

10/10 Excellent

Thilini

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean comfortable stay. Breakfast was not the best but you get what you pay for.
Stayed 2 nights in Dec 2023
Response from Song on Feb 20, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Denver Southeast Area. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

8/10 Good

Tiffany, Aurora

Great
Stayed 2 nights in Dec 2023
Response from Song on Feb 20, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Denver Southeast Area.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

10/10 Excellent

RYAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from song on Feb 20, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Denver Southeast Area. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from song on Feb 20, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Denver Southeast Area. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 7 nights in Dec 2023
Response from Song on Feb 20, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Denver Southeast Area. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 Excellent

Martin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Song on Feb 20, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Denver Southeast Area. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Tamara, Englewood

Stayed 1 night in Dec 2023
Response from Song on Feb 20, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Denver Southeast Area. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

8/10 Good

Thi

Stayed 1 night in Dec 2023
Response from Song on Feb 20, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Denver Southeast Area. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 Excellent

Yvonne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and Fresh Food
Stayed 2 nights in Dec 2023
Response from Song on Feb 20, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Denver Southeast Area. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.